How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%82+11.6Replies to reviews 7%87+6.2Momentum penalty97−0.3Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORETom's Auto Center
Windsor, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #590Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.8★ from 348 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Tom's Auto Center for 8 kinds of job.
Tom's Auto Center for steering & suspension repair
Clear ✕All 13 Google reviews tagged “Steering & suspension repair”
Never had a problem with the service, however said I had to pay THEIR credit card fee of 3% on a $6,600.00 bill! That's 200 extra dollars TO PAY THEM! Can I charge them the 17% I have to pay to carry any debt on my card?! The only ones who can afford this are the wealthy and they are screwing the poorer of us. I…
Tom's has been our ' family mechanics ' for nearly as long as we have lived in McFarland. They have always been fair, courteous, and conscientious when it came to the maintenance of a string of vehicles through the years.
Excellent work by a friendly, knowledgeable staff.
You'd be hard pressed to find a better place to bring your automobile for maintenance and repair. From the service team that answers the phones to the mechanics that work on your car, the whole team is top notch! I've had a few unique issues with my car that I could not get resolved on my own. Tom's patience at…
Had my car fixed faster than expected. Excellent communication and customer service. Exceeded previous experiences with other auto shops.
Great communication and professional, quality auto repair. First time customer and will definitely be a repeat customer. Highly recommend Tom and his business.
Just can't say enough about Tom's and their level of communication. Text messaging when your car is ready for pick up are awesome.
They did great work and it was done fast. Andrew behind the desk made me happy because he was always so happy and delightful. Appreciate the work guys, job well done 👍
I would recommend this repair center to anybody they are so polite kind wonderful generous people. I have never experienced search trustworthy Auto Repair. Anytime I stop by for something they fix it immediately. Tom Carey and staff love you forever and definitely recommend this place to anyone who needs a…
I've been using Tom's Auto for 25 years. During that time I've taken everything from pick up trucks, SUVs, our prius, my 1971 Pontiac, my 1956 Ford. I choose Tom's Auto because I trust them. They stand by their work. Over the years there have been a few times where my repair had a problem, (new brake caliper…
Tom's is always great. Knowledgeable, friendly and they always make sure you understand the service you are receiving as well as which items are priority and which can wait. Cary and Meesha(?) are both good to work with
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 67 | — |
| General repairs & maintenance | 43 | — |
| Tires | 38 | — |
| Auto engine diagnostic | 22 | — |
| Brakes | 20 | — |
| Battery | 17 | — |
| Vehicle Inspection | 15 | — |
| Wheel alignment | 15 | — |
