How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%82+11.6Replies to reviews 7%87+6.2Momentum penalty97−0.3Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORETom's Auto Center
Windsor, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #590Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.8★ from 348 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Tom's Auto Center for 8 kinds of job.
Tom's Auto Center for tires
Clear ✕All 38 Google reviews tagged “Tires” · showing 20
Never had a problem with the service, however said I had to pay THEIR credit card fee of 3% on a $6,600.00 bill! That's 200 extra dollars TO PAY THEM! Can I charge them the 17% I have to pay to carry any debt on my card?! The only ones who can afford this are the wealthy and they are screwing the poorer of us. I…
1300 miles from home and had a nail in a tire. Went to the shop at 715. They don't open till 730. I sat down with my coffee to wait and someone opened the shop for me. I was dropping the car off, and they gave me a ride to my uncle's. Texted about 10 saying it was done. They did an inspection and sent a report. No worries for the miles home (Fl)!
Wonderful service and lovely, professional people!
We have gone to Tom's for 30 years. Wouldn't go anywhere else. Everyone friendly, yet very professional 👏 👌
Great service. Sometimes they can be a little overpriced so you have to be careful.
I had a nail in my tire and Tim’s got me in with no appointment at all. Super nice people and fast service
Great communication and timely service
Was recommended Tom's by a co-worker and I was very happy with the results. Larry didn't push unnecessary add-ons like so many places do. I'm very happy with the services we received, we'll be back!
It was my first time here, unfortunately with a big ol nail in a tire. They were affordable, very friendly, and they explained everything I needed to know while also answering all of my questions with patience. Highly recommend!
Tom's has been our ' family mechanics ' for nearly as long as we have lived in McFarland. They have always been fair, courteous, and conscientious when it came to the maintenance of a string of vehicles through the years.
Always great service!
So friendly and professional! I highly recommend them! My car is riding so much better. I was lucky that they had a loaner car available for me to use while mine was being fixed. Certified mechanics who know their stuff and take the time to explain what's going on. I will go out of my way to bring it back when the time comes.
Repaired tire while I waited. Explained what was being done, timing etc. Did as they explained. Easy to understand, work with. Trustworthy, comfortable place to wait.. Super nice people. Thank you.
I've used Tom's twice now for tire replacements and the service is the best it gets. I would recommend them to anyone looking to find tires or service. They are hands down the best in Madison.
Tom's Auto was very courteous and professional. And diagnosing the problem what's quick. Would recommend
I called Cary at Tom's Auto Center with a last minute request to balance two tires for me and he graciously fit me into his schedule. I dropped them off that morning and Cary texted me early afternoon that they were ready for pick up. Outstanding service at Tom's Auto Center.
I've been using Tom's Auto for 25 years. During that time I've taken everything from pick up trucks, SUVs, our prius, my 1971 Pontiac, my 1956 Ford. I choose Tom's Auto because I trust them. They stand by their work. Over the years there have been a few times where my repair had a problem, (new brake caliper…
Tom's is always great. Knowledgeable, friendly and they always make sure you understand the service you are receiving as well as which items are priority and which can wait. Cary and Meesha(?) are both good to work with
Always excellent service at Tom's. I have been taking all of my vehicles there for almost 20 years.
Best vehicle repair experience I've ever had. During the initial inspection, the technicians take pictures of the parts in question and create a Digital Inspection document that they can text and email to you. It details the current state of the vehicle as well as the recommended repairs. Next they text/email a…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 67 | — |
| General repairs & maintenance | 43 | — |
| Tires | 38 | — |
| Auto engine diagnostic | 22 | — |
| Brakes | 20 | — |
| Battery | 17 | — |
| Vehicle Inspection | 15 | — |
| Wheel alignment | 15 | — |
