How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%82+11.6Replies to reviews 7%87+6.2Momentum penalty97−0.3Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORETom's Auto Center
Windsor, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #590Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.8★ from 348 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Tom's Auto Center for 8 kinds of job.
Tom's Auto Center for transmission
Clear ✕All 13 Google reviews tagged “Transmission”
I've been going to Tom's for years. Quality and Dependable service. Communication with the service writers is wonderful. I like that they Che k your vehicle over to prevent future issues and breakdowns.
Excellent service, great prices with transparency, great staff to guide you with work being done.
Excellent Customer Service. Took the right steps to find the problem and get it fixed quickly.
I've had nothing but good experiences here. They are always very friendly and honest. The service is top notch. They provide a detailed report on your vehicle with pictures and descriptions. When dropping off a vehicle they always ask if you need a ride or a loaner car. It's easy to get to and the parking lot…
I brought a used truck I just purchased in for an oil change and 'wellness check'. It ended up having a plethora of issues. I'm very lucky that Tom was willing to work on it, as most shops probably wouldn't have. Truck had wrong engine harness, missing engine mount bolts, bell housing bolts, A/C issues and so on...…
Just can't say enough about Tom's and their level of communication. Text messaging when your car is ready for pick up are awesome.
Tom's is always great. Knowledgeable, friendly and they always make sure you understand the service you are receiving as well as which items are priority and which can wait. Cary and Meesha(?) are both good to work with
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 67 | — |
| General repairs & maintenance | 43 | — |
| Tires | 38 | — |
| Auto engine diagnostic | 22 | — |
| Brakes | 20 | — |
| Battery | 17 | — |
| Vehicle Inspection | 15 | — |
| Wheel alignment | 15 | — |
