How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%82+11.6Replies to reviews 7%87+6.2Momentum penalty97−0.3Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORETom's Auto Center
Windsor, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #590Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.8★ from 348 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Tom's Auto Center for 8 kinds of job.
Tom's Auto Center for vehicle inspection
Clear ✕All 15 Google reviews tagged “Vehicle Inspection”
I added Tom's Auto as a contact in my phone. I'm new to the area so took a chance on Tom's Auto based on reviews. Fantastic service! The car's issue seemed to resolve by topping off the coolant. They did NOT try to talk me into a $1,000 repair that may or may not be beneficial, earning my respect and loyalty.
Very nice and very prompt to take care of me. Shared info as to what they did and suggestions for future repairs.
Great service and friendly staff at Tom’s Auto! Provided loaner car while they serviced vehicle. Made several non critical service recommendations along with photos and pricing for each. Will be back for future vehicle service needs and highly recommend!
Cody was absolutely amazing! And Larry who did the work was absolutely amazing! They went above and beyond for my vehicle! I will be taking all my cars here and recommend them:)
I've been going to Tom's for years. Quality and Dependable service. Communication with the service writers is wonderful. I like that they Che k your vehicle over to prevent future issues and breakdowns.
Highly professional shop..Took great care of our vehicle. They gave a detailed report and reviewed each item. Staff explained all options. Shop was clean and staff were friendly. I trust them to fix all our cars.
Excellent service, great prices with transparency, great staff to guide you with work being done.
Excellent Customer Service. Took the right steps to find the problem and get it fixed quickly.
Always the best! I know I can trust them to take the best care of my older vehicle.
I've had nothing but good experiences here. They are always very friendly and honest. The service is top notch. They provide a detailed report on your vehicle with pictures and descriptions. When dropping off a vehicle they always ask if you need a ride or a loaner car. It's easy to get to and the parking lot…
Been going to Tom's Auto for over 20 years. They are always friendly, professional and do a great job!!
Always great service!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 67 | — |
| General repairs & maintenance | 43 | — |
| Tires | 38 | — |
| Auto engine diagnostic | 22 | — |
| Brakes | 20 | — |
| Battery | 17 | — |
| Vehicle Inspection | 15 | — |
| Wheel alignment | 15 | — |