Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
Tom's Termite & Pest Control LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%86+50.5Reliability 26%80+20.9Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 86Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Tom's Termite & Pest Control LLC

Bloomington, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 73 cockroach control · 4.9★ from 47 Google reviews

📞 Call (812) 585-4252Request a call back

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tom's Termite & Pest Control LLC is better than 86% of cockroach control.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tom's Termite & Pest Control LLC is better than 80% of cockroach control.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tom's Termite & Pest Control LLC is better than 99% of cockroach control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tom's Termite & Pest Control LLC is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tom's Termite & Pest Control LLC is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tom's Termite & Pest Control LLC is better than —% of cockroach control.–
—

Reviews for your job

Customers hired Tom's Termite & Pest Control LLC for 8 kinds of job.

Tom's Termite & Pest Control LLC for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$106–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Hornet & wasp extermination”

Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We will only use Tom’s Termite and Pest Control from now on! Tom is very reliable and has always came out same day to inspect or treat our property. His prices are very reasonable and he lets you know upfront what the cost will be. Would 100% recommend for pest control!

Great priceHornet & wasp exterminationTermite inspectionTermite extermination
iluv8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Excellent customer care and expert service. Trustworthy and courteous. Highly recommend!

Paid $180–200Reasonable priceHornet & wasp exterminationRodent exterminationBug & insect extermination
Jessie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quoted me half the price of what Orkin did for killing bubblebees in our drier vent! Went above and beyond, to say the least. Friendly and same day service! 10/10 recommend!

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wow! I would give 100 stars if could as had best customer service experience…EVER. Tom is friendly, knowledgeable, reasonably priced, provided quick turn around time and thorough wasp treatment.

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tom services our home in the woods once a month. He is so responsive to any issues we have, always takes care of any issues that come up between services, and is incredibly friendly and professional. We used to have issues with mud daubers, wasps, bees, and even some mice. He’s tackled it all and makes our home,…

Bee exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Jen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Rating only, no written review.

Hornet & wasp extermination
Rene'Local Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationHornet & wasp extermination+ Punctuality+ Quality+ Professionalism

Price

$282+143% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 60%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination12$83–$282
Termite extermination9$173–$426
Termite inspection8$91–$181
Hornet & wasp extermination7$106–$371
General pest inspection7$58–$139
Bug & insect extermination6$56–$154
Spider extermination5$58–$184
Bee extermination4$153–$323

Compare with

Decker Pest Control, LLC logoDecker Pest Control, LLCExperts Score 99Bloomington · 5.00★Sure Catch logoSure CatchExperts Score 99Bloomington · 5.00★Best Pest Solutions logoBest Pest SolutionsExperts Score 95Bloomington · 5.00★