Experts Reviews · Company report
Tomoko Auto Care Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%19+1.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Tomoko Auto Care Center

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #227Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.9★ from 210 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tomoko Auto Care Center is better than 94% of auto repair shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tomoko Auto Care Center is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tomoko Auto Care Center is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tomoko Auto Care Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tomoko Auto Care Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tomoko Auto Care Center is better than 19% of auto repair shops.F
19

Reviews for your job

Customers hired Tomoko Auto Care Center for 4 kinds of job.

Tomoko Auto Care Center for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#125 / 408
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “General repairs & maintenance” · showing 20

Jayde1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Wow, what a wonderful human being! I’ve met a lot of kind people, but Tony’s kindness and the way he treated me really stood out. He genuinely went above and beyond to make sure I felt taken care of throughout the whole experience. When an unexpected issue came up with my car, Tony took his time figuring out…

Reasonable priceGeneral repairs & maintenance
Sandy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

10/10 experience, Tony is such a friendly & stand-up guy My repair was simple but service was still quick considering it's a small shop Would highly recommend!!

Great priceGeneral repairs & maintenance
burnside1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

One honest mechanic you can still find in 2026! Not a joke. He fixed my daughter's cars and weeks later the engine light came and she took it to him and he said sorry "I think this issue with your engine light is bigger problem then what I initially thought. I will refund your $470 and he did!" Who does this in…

Great priceGeneral repairs & maintenance
JuliaLocal Guide · 207 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tony is honest, kind, to the point and incredibly helpful. He helped match me with an AMAZINGLY PRICED used car through another customer of his when my old clunker finally bit the dust years ago; she ran like a dream for another decade. He genuinely cares and considers folks friends, not just customers. Awesome dude.

Great priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
Izzy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tony was recommended by 3 of my closest friends and did not disappoint. I would trust Tony with my life!!! Thank you!!

Great priceGeneral repairs & maintenance
Kid4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tony is the best! He does work on Japanese Imports / Kei cars and Kei Trucks which is so appreciated in our area. He knows his stuff.

Great priceGeneral repairs & maintenanceService not listed
Braydon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tony and his technicians were able to diagnose and fix a weird noise coming from my left front wheel! Super honest and professional shop.

Great priceGeneral repairs & maintenance
Minong1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

He is I met the honest, kindest and funny owner. I should learn his kindness.

Great priceGeneral repairs & maintenance
Zack9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tony @ Tomoko is the best! He always takes care of my cars and trucks. I know I can trust Tony to do an amazing job and keep me laughing the whole time. He has worked on my Tacoma, 4Runner and my partner’s Prius. He is the only person I will take my cars to and I know they will be on the road for many years to come.…

Reasonable priceGeneral repairs & maintenance
BrandonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tony is honest and great at fixing cars. He'll give you real advice and never try to upsell. He is a gem in the city.

Great priceGeneral repairs & maintenanceEngine repair
Joanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Look no further for the best car mechanic in West Seattle. I came into Mr. Tomoko’s shop with an unidentified issue causing my vehicle to vibrate while stalled. Mr. Tomoko not only gave me a free inspection, but was incredibly honest that because the vehicle was perfectly safe to drive, he did not think it was worth…

Great priceGeneral repairs & maintenanceAuto engine diagnostic
LillyLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tony at Tomoko Auto center is kind, funny trustworthy & smart. He charges really reasonable prices and got me in the next day and finished my front and back breaks by the early afternoon. Trust rating 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Great priceGeneral repairs & maintenanceService not listed
Jacob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called to ask about bringing my car in due to my car alarm going off randomly. They were able to give me suggestions on how to fix the issue over the phone and I was able to solve the problem myself.

General repairs & maintenance
JulieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been taking my cars here for many years. Wonderful service

General repairs & maintenance
RickyLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Toni is my guy! Best mechanic I've ever had the pleasure of taking my car to. He's cheap, honest, and funny as hell. I seriously look forward to having my car worked on by him

General repairs & maintenance
Mitch13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tony was very accommodating and straight forward with his estimate.he gave very helpful tips and was able to fix my car within a day. Thanks Tony

Body & TrimGeneral repairs & maintenance
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service, very honest and fair pricing. I have made Tony my one and only to work on my Honda.

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tony is legit. This is the second time I've brought my car to him. He is as honest and humble as they come. Your car is in good hands with Tony.

ElectricalGeneral repairs & maintenance+ Professionalism+ Value
UserLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tony was a lot of fun to talk to and did a great job on my car at a fair price. He was honest and didn't try to hit me with any bait and switch tactics. He even gave me some quality advice that ended up saving me hundreds of dollars, rather than shell out on an expensive repair that he totally could have taken me…

General repairs & maintenanceService not listed+ Punctuality+ Quality+ Professionalism
Benjamin14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Very honest; Tony told me what needed to be fixed and what could wait and charged a fair price. Just an update: Last week, I starting driving my car and there was no heat. On my ride back home, my cars engine light went on and a temperature warning appeared. I called Tony and he told me to come straight to his…

General repairs & maintenance

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 82%Reasonable 18%Overpriced 0%Not sure 0%

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