Analyzing 9,997,18010M ReviewsFor 28,19228.2K Experts

Tone Films | Frisco Video Production Company logo

Tone Films | Frisco Video Production Company

Video production service · Frisco, TX · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%99+30.5Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#164 of 322 video production companiesPosition by Experts Score among all companies we track in this category. · better than 49%
5.0 ★★★★★ 75 Google reviews · 21 photos
99%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Sep 2026latest review
📞 Call (650) 918-9201Request a call backWebsite ↗

Tone Films | Frisco Video Production Company at a glance

Google reviewers rate Tone Films five out of five stars based on seventy-five reviews, with the owner responding to all feedback. Clients frequently praise the company for its professional demeanor, effective communication, and high-quality video editing. The produced content is often described as cinematic, energetic, and visually clear, reflecting a smooth production process. No recurring criticisms are evident in the provided excerpts, which consist entirely of positive assessments regarding the service and final video output.

  • Google rating: 5.0 out of 5 from 75 reviews (99% five-star).
  • Reviews on this page: 75 Google reviews (70 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: September 29, 2026.
  • Service: Video Production Company serving Frisco, Texas.

Data from Google, last updated November 5, 2026.

Score profile vs other video production companies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.

Satisfaction98Reliability99Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 98 (median 99)Reliability: 99 (median 98)Momentum: 100 (median 100)
This companyVideo Production Companies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tone Films | Frisco Video Production Company: 98/100 on this factor. Category median: 99.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tone Films | Frisco Video Production Company: 99/100 on this factor. Category median: 98.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tone Films | Frisco Video Production Company: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 64.–
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Bar = this company · dark tick = category median.

Star ratings

75 Google reviews we collected

  • 5 stars7499%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 70 written reviews

  • Praise30100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1343%
  • Quality & results930%
  • Communication517%
  • Would recommend310%

What customers talk about

We read 70 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “very professional excellent customer service awesome job tone films”
  • “They made the entire process easy helping us map out the production and delivering a quality result.”
  • “really good communication and hes very professional”
  • “10/10 good videographer.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Jade1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It a great production very smooth anf energetic and shows people really enjoying the product. I love the way its edited very bright,fun and colorful!!

Vyshnavi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

10/10 good videographer. very professional excellent customer service awesome job tone films

Kaushik1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The video skills are amazing. It was very eye catching. Love the movements and the color grading

Jonaida3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Wow it’s awesome , very good quality and music is very hyped! It holds my attention very well.

Alexis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Positive vibes great pick me up .Great quality videography matching music overall good experience.

Analee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Videography was spot on. It gave summer vibes which is perfect for the season coming up. Along with the amazing commercial he was a very sweet man.

Compare with

Photos

Customer reviews

5.0 ★★★★★ 75 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Deepson Ranabhat4 reviewsTotal number of Google reviews Deepson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good shi

Response from the owner · 3 weeks ago

Appreciate you, Deepson! Glad the work landed well with you. Comments like yours keep our crew motivated as we grow as a Frisco video production company. Andrei, Tone Films

Fatima Rizvi8 reviewsTotal number of Google reviews Fatima has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work

Response from the owner · 3 weeks ago

Thanks so much, Fatima. Hearing that you liked the work is the best feedback we could ask for. We put real care into every project at our Frisco video production company, and it is great to know it shows. Andrei, Tone Films

Isha Jariwala3 reviewsTotal number of Google reviews Isha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service!

Response from the owner · 3 weeks ago

Isha, we are so glad our customer service stood out to you. Taking good care of people matters just as much to us as the footage itself. That is the kind of Frisco video production company we always want to be. Andrei, Tone Films

Heer Jariwala2 reviewsTotal number of Google reviews Heer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So amazing

Response from the owner · 3 weeks ago

What a kind review, Heer! We are thrilled you found it so amazing. Our team works hard to make every video from our Frisco video production company something people enjoy watching. Andrei, Tone Films

Architha Yerragunta3 reviewsTotal number of Google reviews Architha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great video editing

Response from the owner · 3 weeks ago

Thank you, Architha! Editing is where a video really comes together, so we are happy that part stood out to you. It is a big focus for us as a Frisco video production company. Andrei, Tone Films

Prisha Patel3 reviewsTotal number of Google reviews Prisha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good editing

Response from the owner · 3 weeks ago

Prisha, thanks for the four stars and the kind words about our editing. We are always working to sharpen our craft as a Frisco video production company, so feedback like this really helps. Andrei, Tone Films

Swati Thirulogachander4 reviewsTotal number of Google reviews Swati has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work!

Response from the owner · 3 weeks ago

Swati, we appreciate you! Every project is a chance for our Frisco video production company to make something we are proud of, and your review made our day. Andrei, Tone Films

Nikki Patel1 reviewTotal number of Google reviews Nikki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

goodwork

Response from the owner · 3 weeks ago

Grateful for your support, Nikki. It is great to hear you liked the work. Our team takes pride in what we create as a Frisco video production company, and your note is a nice reminder of why we do it. Andrei, Tone Films

Christopher Salazar2 reviewsTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fish

Response from the owner · 3 weeks ago

Thanks for taking the time to rate us, Christopher. Your support means a lot to our team here at this Frisco video production company. We appreciate you! Andrei, Tone Films

Clarissa Villarroel2 reviewsTotal number of Google reviews Clarissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

the absolute goat

Response from the owner · 3 weeks ago

Clarissa, that might be the best compliment our team has heard all week! We appreciate you stopping by to leave it. Kind words like these keep the energy high around our Frisco video production company. Andrei, Tone Films

Tone Films | Frisco Video Production Company on Google Maps →

Business details