Lawn care service · Austin, TX · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%85+12.9Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 70 leaf removal servicesiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★136 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Top Choice in Austin holds a perfect 5.0 rating from 136 reviews, with the owner responding to 90% of feedback. Customers frequently cite punctuality, efficient communication, and affordable pricing for services including mowing, irrigation repairs, and garden bed maintenance. Recurring themes highlight thorough attention to detail, reliable scheduling, and professional crew conduct. No common criticisms appear in the provided excerpts, as all included reviews are five stars.
Google rating: 5.0 out of 5 from 136 reviews (100% five-star).
Reviews on this page: 136 Google reviews (123 with written comments, 4 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: November 7, 2026.
Service: Leaf Removal Service serving Austin, Texas.
Data from Google, last updated November 9, 2026.
Score profile vs other leaf removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.
Top ChoiceLeaf Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Top Choice: 100/100 on this factor. Category median: 95.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Top Choice: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Top Choice: 85/100 on this factor. Category median: 100.A
85
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Top Choice: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 55.–
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Bar = this company · dark tick = category median.
Star ratings
136 Google reviews we collected
5.0of 5
5 stars136100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 123 written reviews
99%praise
Praise21399%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price314%
Reasonable1886%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6329%
Speed & response4521%
Staff & attitude3717%
Communication2813%
Would recommend2110%
Honesty & trust146%
Price & value84%
What customers talk about
We read 123 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Johnny checked the irrigation system at our and was very thorough.”
“The crew did a good job, were quick and respectful!”
“Excellent job from the crew, they showed up and quickly and professionally got my scheduled lawn care done.”
“and explained that he checked everything and found no issues.”
“I'm sure my friends and family are tired of hearing about it, but Top Choice is just an overall exceptional company and I recommend them 100%.”
“Can't recommend them enough”
“Top Choice never disappoints-always on time, reliable and very easy to communicate with.”
“It was desperately needed and Top Choice performed work well worth every penny of the estimate and then some.”
People customers mention
Care5 reviews
Johnny3 reviews
Nolan3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Top Choice for 4 kinds of job. Pick one to see what they paid and said.
KellieLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Johnny checked the irrigation system at our and was very thorough.and explained that he checked everything and found no issues. He was confident everything was working well.
Irrigation system repair & maintenance
Kay6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
We originally sought out Top Choice for a 1 time garden bed maintenance. It was desperately needed and Top Choice performed work well worth every penny of the estimate and then some. There was clear quality and attention to detail. Not to mention how easy it was to communicate with everyone throughout the process.…
LisaLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Jeremy did a fantastic job repairing my irrigation system. I’ve used Top Choice for the past several years for mowing, sod installation, irrigation, flower bed clean up, mulch, etc and they have always done a great job and provided great service. I highly recommend this company!
Reasonable priceIrrigation system repair & maintenance
Lauren9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Top Choice is great- the office team is quick and easy to work with and the team who took care of my yard was thorough and my yard looked perfect afterwards. Looking forward to continuing to have Top Choice help with my lawn
Rod8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Excellent job from the crew, they showed up and quickly and professionally got my scheduled lawn care done. Affordable service too. Highly recommend!
Reasonable priceLawn mowing & maintenanceYard work
Laurie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Excellent lawn mowing service! I’ve ben using them for years. Fast, efficient, and communicative team. Highly recommend Top Choice Lawn Care.
Johnny checked the irrigation system at our and was very thorough.and explained that he checked everything and found no issues. He was confident everything was working well.
Services: Irrigation system repair & maintenance
Response from the owner · a day ago
Thanks, Kellie! Love hearing Johnny was so thorough on your irrigation check. I'll make sure he sees this.
Kay Hawkins6 reviewsiTotal number of Google reviews Kay has written across all businesses on Google Maps, not just this one.
We originally sought out Top Choice for a 1 time garden bed maintenance. It was desperately needed and Top Choice performed work well worth every penny of the estimate and then some. There was clear quality and attention to detail. Not to mention how easy it was to communicate with everyone throughout the process. We decided we wanted to use them for regular maintenance and mowing after such a great experience. Same great communication and our most recent mow was great! There was a noticeable attention to detail that put it above when we just handle mowing ourselves.
Response from the owner · 4 days ago
Thanks so much, Kay! Love hearing the garden bed cleanup turned into regular mowing and maintenance, and that the communication stayed great the whole way. We'll keep the yard sharp and the mowers rolling!
raven rogers7 reviewsiTotal number of Google reviews raven has written across all businesses on Google Maps, not just this one.
The irrigation team did great work. Quick and inexpensive. Love me.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · a week ago
Thank you, Raven! We're glad our irrigation team got your sprinkler system sorted out quickly. We appreciate you trusting Top Choice with irrigation repair in North Austin.
Lisa TLocal Guide · 21 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Jeremy did a fantastic job repairing my irrigation system. I’ve used Top Choice for the past several years for mowing, sod installation, irrigation, flower bed clean up, mulch, etc and they have always done a great job and provided great service. I highly recommend this company!
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · a week ago
Thank you, Lisa! I'll make sure Jeremy sees this. We appreciate you trusting Top Choice with your mowing, irrigation, and sod over the years.
Kati CoxLocal Guide · 15 reviewsiTotal number of Google reviews Kati has written across all businesses on Google Maps, not just this one.
Michael, we really appreciate you taking the time to leave a review. Johnny does great work, and we're glad he was able to get your irrigation system fixed up.
Lauren Brooks9 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Top Choice is great- the office team is quick and easy to work with and the team who took care of my yard was thorough and my yard looked perfect afterwards. Looking forward to continuing to have Top Choice help with my lawn
Response from the owner · 3 months ago
Thank you, Lauren! We're glad you've had a great experience with both our office team and the crew taking care of your lawn. It means a lot to hear your yard looked the way you hoped, and we look forward to keeping it that way.
Heather Mckenzie6 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
