Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts

Experts Reviews · Company report
Top Class Pet Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%36+19.6Reliability 24%18+4.4Value 14%91+12.9Replies to reviews 7%34+2.4Momentum penalty0−10Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCORE

Top Class Pet Salon

Laredo, TX · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #138Position by Experts Score among all companies we track in this category. of 139 mobile dog groomers · 4.6★ from 69 Google reviews

📞 Call (956) 568-1864Request a call back

Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Top Class Pet Salon is better than 36% of mobile dog groomers.D
36
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Top Class Pet Salon is better than 18% of mobile dog groomers.F
18
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Top Class Pet Salon is better than —% of mobile dog groomers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Top Class Pet Salon is better than 91% of mobile dog groomers.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Top Class Pet Salon is better than 0% of mobile dog groomers.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Top Class Pet Salon is better than 34% of mobile dog groomers.D
34

Reviews for your job

Customers hired Top Class Pet Salon for 1 kinds of job.

Top Class Pet Salon for dog grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).2.33
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 13/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#62 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Dog grooming”

Ruben3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job! My two shitzu are always excited when we take them to Top Class. I've been satisfied with the service and with the attention to detail . When its time to pick them up, my two little ones always como out very beautiful and excited. I Highly recommend 👍

Great priceDog grooming
Gabriela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

We were frustrated because our Schnauzer puppy was almost shaved instead of receiving a breed-standard trim, we ask the personnel and we were told that it was a miscommunication between them. Also no collar when picking my puppy.

Reasonable priceDog grooming
Anna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

Rating only, no written review.

Dog grooming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming3—

Compare with

Elegance Pet Grooming logoElegance Pet GroomingExperts Score 97Laredo · 5.00★Dolce Doggy Pet Grooming logoDolce Doggy Pet GroomingExperts Score 89Laredo · 4.90★Pupperspaw logoPupperspawExperts Score 75Laredo · 4.83★