Experts Reviews · Company report
Top Deck Construction, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Top Deck Construction, LLC

Milwaukee, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 58 pergola contractors · 5.0★ from 111 Google reviews

Report card

Percentile vs other pergola contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Top Deck Construction, LLC is better than 100% of pergola contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Top Deck Construction, LLC is better than 98% of pergola contractors.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Top Deck Construction, LLC is better than 99% of pergola contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Top Deck Construction, LLC is better than 100% of pergola contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Top Deck Construction, LLC is better than 100% of pergola contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Top Deck Construction, LLC is better than —% of pergola contractors.–
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Reviews for your job

Customers hired Top Deck Construction, LLC for 5 kinds of job.

Top Deck Construction, LLC for deck installation

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Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 9

All 9 Google reviews tagged “Deck installation”

Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My wife, Kim, and I are EXTREMELY HAPPY with Russ’s Team at TOP DECK CONSTRUCTION. They recently replaced our old deck with a new one and it is nothing less than SPECTACULAR! We absolutely love the work he and his team did for us. Like other customers have noted in previous reviews, we researched all deck…

Deck installationDeck remodeling+ Responsiveness+ Punctuality+ Quality
YolondaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently had Top Deck Construction out to replace my existing porch. They did a fabulous job. The new porch is lovely. They left no construction debris and there was no damage to my plants that were within the construction area. I'm very appreciative of the quality of their work and the care they showed my property.

Deck installationDeck remodeling
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing and professional work! They built a deck on the front of our home and we love it! Highly recommend them and will definitely use them for future projects!

Deck installationPatio decks+ Responsiveness+ Punctuality+ Quality
RachelLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am absolutely in love with the work that Top Deck Construction has done! They responded to my inquiry quickly and had my old deck torn down & the new one put up just as fast! I can not get over how amazing my deck looks! They were very professional, clean, and extremely good at what they do! I highly recommend,…

Deck installation+ Responsiveness+ Punctuality+ Quality
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently hired Top Deck Construction to replace my existing 12’ x 12’ deck, railing and privacy fence to my condominium. Before hiring out to do this project, I researched several deck construction companies and read their reviews. Russ Swanson and his team at Top Deck Construction received 5 stars on every…

Deck installationFence buildingWood deck construction+ Responsiveness+ Punctuality+ Quality
Nichole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The stairs that go from our back door to the yard needed to be completely redone. They did a fantastic job and I would recommend them to anyone.

Deck installation+ Responsiveness+ Quality+ Professionalism
Haley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Russ and his team built us a beautiful wrap around deck around our pool - we have received some many compliments on how beautiful and well built our deck is. These guys are hard workers! They were on time every day, very polite, and cleaned up nicely. We are very happy with our deck and can’t wait to use it years to come!

Deck installation+ Responsiveness+ Punctuality+ Quality
Paolo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A couple of summers ago, I had to demolish my original deck since the wood was rotting and it was starting to fall apart. My patio door is on a second level so I needed someone to build a new deck if I ever wanted to sell my house in the future. As a general for myself, I always take 3 different bids for any big…

Deck installation+ Responsiveness+ Punctuality+ Quality
mandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Russ and his team are professional, diligent and efficient. We had some rains and heat and the Top Deck crew showed up at every opportunity to get the job done. We are beyond satisfied with the end product. We will be recommending Top Deck to everyone. Thank you Russ for getting this project done for our son’s graduation!!

Deck installationWood deck construction+ Responsiveness+ Punctuality+ Quality

Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

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