How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORETop Mops Cleaning Service
Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 529 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Top Mops Cleaning Service for 8 kinds of job.
Top Mops Cleaning Service for cleaning
Clear ✕All 23 Google reviews tagged “Cleaning” · showing 20
We have used Top Mops for years. Nicole is excellent. She takes such good care of us and our home is always spotless afterward. Thank you so much!
thank You again to Madison for doing an outstanding job She’s consistently very professional, pleasant and used her time here to the max!! Kind Regards Becky
I have received cleaning services from Top Mops at least monthly for almost one year and have always been very pleased with their services. I have used other cleaning services before, and the reason why I like Top Mops most is that they are the most thorough and responsive group we have worked with. Our regular…
I love Top Mops cleaning because the cleaners are very nice & always do a spectacular job! The company does background checks on all cleaners (which is very important to me) & you can read their bios on the website. I love coming home to a clean and sparkling house!!! It really is a special treat. I do once a month…
I have been a satisfied customer of Top Mops for many years. All their cleaners are the best. Yesterday LEXI came for the first time. She told me she was a 'clean freak.' I had to laugh, but it was so true. She certainly is. I hope she comes back. Thanks for s great job, LEXI.
This service is phenomenal. We have been with Top Mops for 2 years, and they do a fabulous job. They are very professional and wonderful with customer service. Bri, in particular, cleaned our house today and did an amazing job. Highly recommend!
Charissa came and cleaned my house for a few months after I had to stop doing any kind of manual labor and go to PT for back pain. It was sure handy to have her around especially when I also had little ones to take care of. She is very detailed, fast, professional, and also personable. I honestly don’t know how she…
Thank you so much for sending Charissa and Lily out to clean our home! They did an awesome job and were very prompt, kind, and professional! We will definitely use Top Mops in the future!
We recently switched cleaning services and Top Mops was responsive and caring when scheduling and discussing our needs. Charissa did a wonderful job cleaning our home and was attentive to details and personable. We are very happy with the service so far!
This was my first time using Top Mops Cleaning Service. Charissa and Makayla did an excellent job in cleaning the house. Their excellent performance was the reason I decided to hire the company for a bi-weekly cleaning of my house. I am looking forward to working with this company for all my future needs.
Top Mops Cleaning was fantastic! Carla, Avery, Hannah, and Paige all helped deep clean our new home before we moved in. The entire company is so professional and friendly when communicating. Highly recommend!
I recently used Top Mops for the first time and was extremely happy with results. I would highly recommend Paige! She was hard working, very thorough and left my house sparkling. She was also a lovely young woman who was such a pleasure to have in my home. Thank you, Paige and Top Mops for your service!
I have been using Top Mops' services for six years, and couldn't be happier with them. They are friendly, professional, and always leave our home sparkling. I particularly appreciate that if a cleaner is sick or leaves the company, they go above and beyond to make sure that your service is not interrupted. Our newest cleaner, Phoebe, is a gem!
Paige and Carla did a great job cleaning our house. They were here the time they stated and took extra care into cleaning to make sure it was done right! Great company!
An excellent cleaning service. We have used them for a couple of years now and find that they are a very professional cleaning service . My cleaning technician this last 2 weeks was Hannah and she is excellent. She works hard and looks for things that might need an additional touch and goes that "extra mile" to be…
Bethany and Brianna are very professional, courteous, friendly, detailed with their work, plus very sweet with my dog. It’s always a pleasure to see them.
Paige goes above and beyond and is very friendly!
Avery is the best---my house has a lot of traffic, lots of action and lots of dogs. It always feels so good to come home from a long day at work to a clean and wonderful smelling home :) I am so grateful for the hard work she puts in that in turn makes my life easier and better. Thank you!!!
We have used Top Mops for a couple of years and happily recommend them to our family and friends locally! Hannah cleaned for us this week. She was professional, thorough, and friendly. Thank you Hannah and Top Mops for keeping us clean!
I have been using Top Mops for 2 years. Bethany and Brianna do a terrific job- very professional and conscientious. Highly recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Deep clean | 153 | $271–$465 |
| Standard cleaning | 110 | $158–$265 |
| General housekeeping | 40 | $137–$260 |
| Cleaning | 23 | $209–$322 |
| Moving-related cleaning | 22 | $251–$536 |
| Office & workplace cleaning | 4 | — |
| Interior & exterior window cleaning | 3 | $238–$536 |
| Move-out cleaning | 2 | — |
