How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORETop Mops Cleaning Service
Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 529 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Top Mops Cleaning Service for 8 kinds of job.
Top Mops Cleaning Service for standard cleaning
Clear ✕All 111 Google reviews tagged “Standard cleaning” · showing 40
These employees are professional, friendly and do the best job!!!
Bradley and Tia were amazing! They were on time, respectful, and did a thorough job cleaning our apartment. Our showers are sparkling! Thank you Top Mops!
Milla did a wonderful job, as always. She is always on time and gets right to work!!! Our home shines and smells so clean!!
There’s nothing like a deep cleaned home going into the weekend. Thanks to Gabby, Bradley, & Savannah.
Neli did a fantastic job cleaning our home she was very friendly as well as professional we look forward to having her again 😀
We have been using Top Mops for 3 years and have been very pleased with their services!
I have had my house cleaned by them multiple times. They always do a great job! I have 2 large dogs so the floors get pretty messy but it’s always spotless when they leave.
Kayla and Sierra were here today and as usual our house is spotless. Thanks to these great ladies!
We started with a deep clean and have been getting bi-weekly standard cleanings for the last two months. Skylar has been our technician and she has done a fabulous job. Bathrooms, floor, cabinets, countertops; everything looks and feels fresh when we get home on the day of a clean. I whole heartedly recommend this company.
Very thorough and clean! Highly recommend!
GREAT LOCAL company in Lexington!
Very thorough and careful cleaning. Personnel are pleasant and hardworking and easy to work with. Olivia and Brad did excellent work
We have used Top Mops for years. Nicole is excellent. She takes such good care of us and our home is always spotless afterward. Thank you so much!
Lacy knocked it out of the park! She cleans like I do….very thoroughly and with care. She is an asset to Two Maids.
Alexis is very thorough! She goes above and beyond! Great job!
Brynn is amazing. She is so efficient and everything looks spotless every time.
Gabrielle from Top Mops is great! She is friendly, thoughtful, and efficient! We are happy with our services!
Savannah does an excellent job cleaning our home. We would definitely recommend her for your home 😊
I have been using Top Mops to clean my house weekly for a few weeks now and it has been wonderful. Sam does an amazing job each week. This week, she brought Olivia and Charmaine with her and the service was excellent as always. It is the best feeling to walk in the house Friday after work and know that I don't have…
We are very happy with TopMops. We are happy with their employees-especially Kierra! She is so efficient and willing to meet any requests we may have. She is so personable and my goodness a hard worker! We request her for every cleaning!!!
Alyssa and Nicole did an excellent job, very nice and ultra polite.
I’m very pleased with Gabby’s service. She was professional, punctual, and did a meticulous job. Every area was handled with care, and the results were excellent. I’d be happy to have her back again!
Alexis does a terrific job and has been doing so for quite some time for our family. She’s thoughtful, meticulous and professional. Highly recommended requesting her personally. Thanks for all you do for us Alexis
Reviewing again after 2 years and still very satisfied. Savannah does a great job every two weeks!
We started using Top Mops to help with the overall cleanliness of our home and they do not disappoint. We absolutely love Alexis! She’s been such a wonderful addition to our home routine. Her dedication and attention to detail are unmatched — every time she comes, the house feels so fresh, organized, and welcoming.…
Top Mops Cleaning Service is wonderful! We have been using them for 2.5 years and recommend them to everyone! Kierra is amazing! She leaves the house sparkling top to bottom after she comes! They provide top notch service and are always willing to work around our schedule when something comes up!
Gabrielle has been doing our cleaning for a couple of years. We couldn’t be more pleased. I highly recommend Top Mops and especially Gabrielle .
Sherry and I are very satisfied with the excellent service Top Mops techs regularly provide for us. Previously Neli and now Alexis exceed our expectations with their careful and thorough service.
Excellent service and super honest
We have been using Top Mops for a few years now and are very satisfied with their work. Madison our technician has great attention to detail and our house looks wonderful when she has completed her assignment. We would highly recommend Top Mops for your home.
Very happy with the great job, Alexis did today!!! We just started with Top Mops, and it is a well organized company!! They are on time, which we greatly appreciate. We have liked every gal that has cleaned for us!! They are all so pleasant and seem happy with their job and very professional!
We consistently get high quality service from our regular cleaner, Sam. She’s both thorough and thoughtful and frequently checks in with me. Today, she was training Skylar, and they made a great team!
We started using Top Mops in anticipation of our first baby arriving back in April. Since then, we’ve been having biweekly cleans by Sam and she is fantastic! We always love coming home to a clean house after she’s been here. She was so great about working around the baby’s sleep schedule while we were still home,…
This was the first cleaning we had at our home this week. The 2 ladies Savannah and Beverly were friendly and explained details about the service. They did a fabulous job on cleaning our home.. The house looks so clean and everything shines.
My very first cleaning done by Top Mops Cleaning Service was performed by a very sweet young lady named Madison. She was anxious to see everything I wanted to show her and any special areas of cleaning. Madison did an excellent job cleaning my floors and carpets, dusting all of the furniture, cleaning the…
Writing on behalf of my mom - she really appreciated Beverly, Bradley and Samantha. They did a great job and she was pleased. As a house cleaner for 35 years herself this is a huge compliment.
Beverly, Virginia, Gabrielle and Bethany did a fabulous job on our deep cleaning! We would differently recomend them and Top Mop .
Top Mops Cleaning has been a great service!! Michaela, Mills, and Lindsey did a fantastic job on my home this week doing a deep clean service and I look forward to continuing to use their services in the future.
Beverly did a great job. She was easy to talk to and very nice. She set right to work and everything looked terrific. I've been with Top Mops for over 3 years now and I've been very pleased with their service.
Dependable, excellent cleaning with a smile.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Deep clean | 153 | $271–$465 |
| Standard cleaning | 110 | $158–$265 |
| General housekeeping | 40 | $137–$260 |
| Cleaning | 23 | $209–$322 |
| Moving-related cleaning | 22 | $251–$536 |
| Office & workplace cleaning | 4 | — |
| Interior & exterior window cleaning | 3 | $238–$536 |
| Move-out cleaning | 2 | — |
