Experts Reviews · Company report
Top Mops Cleaning Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Top Mops Cleaning Service

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 529 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Top Mops Cleaning Service is better than 93% of carpet cleaning.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Top Mops Cleaning Service is better than 95% of carpet cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Top Mops Cleaning Service is better than 96% of carpet cleaning.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Top Mops Cleaning Service is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Top Mops Cleaning Service is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Top Mops Cleaning Service is better than 95% of carpet cleaning.A
95

Reviews for your job

Customers hired Top Mops Cleaning Service for 8 kinds of job.

Top Mops Cleaning Service for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.111
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$265
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 111 Google reviews tagged “Standard cleaning”

Russell12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

These employees are professional, friendly and do the best job!!!

Paid $350–400Reasonable priceStandard cleaning
JanetLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bradley and Tia were amazing! They were on time, respectful, and did a thorough job cleaning our apartment. Our showers are sparkling! Thank you Top Mops!

Paid $400–450Reasonable priceStandard cleaning
Jon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Milla did a wonderful job, as always. She is always on time and gets right to work!!! Our home shines and smells so clean!!

Standard cleaning
Alexandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

There’s nothing like a deep cleaned home going into the weekend. Thanks to Gabby, Bradley, & Savannah.

Standard cleaningGeneral housekeepingDeep clean
Cheryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Neli did a fantastic job cleaning our home she was very friendly as well as professional we look forward to having her again 😀

Paid $200–250Great priceStandard cleaning
Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have been using Top Mops for 3 years and have been very pleased with their services!

Paid $150–200Reasonable priceStandard cleaning
Bryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have had my house cleaned by them multiple times. They always do a great job! I have 2 large dogs so the floors get pretty messy but it’s always spotless when they leave.

Standard cleaning
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kayla and Sierra were here today and as usual our house is spotless. Thanks to these great ladies!

Standard cleaning
Stewart1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We started with a deep clean and have been getting bi-weekly standard cleanings for the last two months. Skylar has been our technician and she has done a fabulous job. Bathrooms, floor, cabinets, countertops; everything looks and feels fresh when we get home on the day of a clean. I whole heartedly recommend this company.

Standard cleaningDeep clean
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very thorough and clean! Highly recommend!

Reasonable priceStandard cleaning
Stone8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

GREAT LOCAL company in Lexington!

Paid $100–150Great priceStandard cleaningDeep clean
john7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very thorough and careful cleaning. Personnel are pleasant and hardworking and easy to work with. Olivia and Brad did excellent work

Standard cleaning
Kelli6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We have used Top Mops for years. Nicole is excellent. She takes such good care of us and our home is always spotless afterward. Thank you so much!

Reasonable priceCleaning+ Responsiveness+ Quality+ Professionalism
Laura13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Lacy knocked it out of the park! She cleans like I do….very thoroughly and with care. She is an asset to Two Maids.

Paid $150–200Reasonable priceStandard cleaning
Cheri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Alexis is very thorough! She goes above and beyond! Great job!

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism
sheila10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Brynn is amazing. She is so efficient and everything looks spotless every time.

Paid $150–200Great priceStandard cleaning
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Gabrielle from Top Mops is great! She is friendly, thoughtful, and efficient! We are happy with our services!

Paid $150–200Standard cleaning
Phyllis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Savannah does an excellent job cleaning our home. We would definitely recommend her for your home 😊

Paid $200–250Great priceStandard cleaning
HeatherLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I have been using Top Mops to clean my house weekly for a few weeks now and it has been wonderful. Sam does an amazing job each week. This week, she brought Olivia and Charmaine with her and the service was excellent as always. It is the best feeling to walk in the house Friday after work and know that I don't have…

Standard cleaning
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We are very happy with TopMops. We are happy with their employees-especially Kierra! She is so efficient and willing to meet any requests we may have. She is so personable and my goodness a hard worker! We request her for every cleaning!!!

Reasonable priceStandard cleaning
D4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Alyssa and Nicole did an excellent job, very nice and ultra polite.

Paid $200–250Reasonable priceStandard cleaning
SonaliLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’m very pleased with Gabby’s service. She was professional, punctual, and did a meticulous job. Every area was handled with care, and the results were excellent. I’d be happy to have her back again!

Reasonable priceStandard cleaning
Ismaeel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Alexis does a terrific job and has been doing so for quite some time for our family. She’s thoughtful, meticulous and professional. Highly recommended requesting her personally. Thanks for all you do for us Alexis

Paid $200–250Reasonable priceStandard cleaning
Frances6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Reviewing again after 2 years and still very satisfied. Savannah does a great job every two weeks!

Standard cleaning+ Punctuality+ Professionalism
Najwa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We started using Top Mops to help with the overall cleanliness of our home and they do not disappoint. We absolutely love Alexis! She’s been such a wonderful addition to our home routine. Her dedication and attention to detail are unmatched — every time she comes, the house feels so fresh, organized, and welcoming.…

Reasonable priceStandard cleaningGeneral housekeeping
Hayley11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Top Mops Cleaning Service is wonderful! We have been using them for 2.5 years and recommend them to everyone! Kierra is amazing! She leaves the house sparkling top to bottom after she comes! They provide top notch service and are always willing to work around our schedule when something comes up!

Great priceStandard cleaning
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Gabrielle has been doing our cleaning for a couple of years. We couldn’t be more pleased. I highly recommend Top Mops and especially Gabrielle .

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sherry and I are very satisfied with the excellent service Top Mops techs regularly provide for us. Previously Neli and now Alexis exceed our expectations with their careful and thorough service.

Paid $200–250Reasonable priceStandard cleaning
Koeln5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service and super honest

Paid $150–200Great priceStandard cleaning
AnthonyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been using Top Mops for a few years now and are very satisfied with their work. Madison our technician has great attention to detail and our house looks wonderful when she has completed her assignment. We would highly recommend Top Mops for your home.

Paid $250–300Reasonable priceStandard cleaning
elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very happy with the great job, Alexis did today!!! We just started with Top Mops, and it is a well organized company!! They are on time, which we greatly appreciate. We have liked every gal that has cleaned for us!! They are all so pleasant and seem happy with their job and very professional!

Reasonable priceStandard cleaning
Kristen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We consistently get high quality service from our regular cleaner, Sam. She’s both thorough and thoughtful and frequently checks in with me. Today, she was training Skylar, and they made a great team!

Reasonable priceStandard cleaning
Brittany9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We started using Top Mops in anticipation of our first baby arriving back in April. Since then, we’ve been having biweekly cleans by Sam and she is fantastic! We always love coming home to a clean house after she’s been here. She was so great about working around the baby’s sleep schedule while we were still home,…

Paid $250–300Reasonable priceStandard cleaning
TerriLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was the first cleaning we had at our home this week. The 2 ladies Savannah and Beverly were friendly and explained details about the service. They did a fabulous job on cleaning our home.. The house looks so clean and everything shines.

Paid $200–250Reasonable priceStandard cleaning
JoanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My very first cleaning done by Top Mops Cleaning Service was performed by a very sweet young lady named Madison. She was anxious to see everything I wanted to show her and any special areas of cleaning. Madison did an excellent job cleaning my floors and carpets, dusting all of the furniture, cleaning the…

Paid $150–200Reasonable priceStandard cleaning
Carrie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Writing on behalf of my mom - she really appreciated Beverly, Bradley and Samantha. They did a great job and she was pleased. As a house cleaner for 35 years herself this is a huge compliment.

Standard cleaning
Phyllis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Beverly, Virginia, Gabrielle and Bethany did a fabulous job on our deep cleaning! We would differently recomend them and Top Mop .

Standard cleaning
Mary14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Top Mops Cleaning has been a great service!! Michaela, Mills, and Lindsey did a fantastic job on my home this week doing a deep clean service and I look forward to continuing to use their services in the future.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Pam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Beverly did a great job. She was easy to talk to and very nice. She set right to work and everything looked terrific. I've been with Top Mops for over 3 years now and I've been very pleased with their service.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Gail3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dependable, excellent cleaning with a smile.

Standard cleaning
Elizabeth11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ayanna and Madison did a FANTASTIC cleaning for us! They were courteous, professional, and highly skilled. Our home is SPARKLING! We couldn't be happier and will definitely be back and will recommend Top Mops to anyone we know who needs a cleaning service! THANK YOU!! We have now been using Top Mops for about 6…

Standard cleaning
EricLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Top Moos is the best. This company has the best trained employees anywhere. Bethany and Reagan were awesome. They are the best. Very professional and courteous. They are meticulous cleaners. Definitely will have them back.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have utilized the services of Top Mops Cleaning for two years. They are always very responsive in accommodating my requests, especially when I need to make changes in my cleaning schedule. I love having a cleaning service as I can always depend on them to be here as planned. They do a great job cleaning my new…

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jessica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mila cleaned my house for the first time and she did a fantastic job. Sometimes it’s about the little things and the way she made origami out of the very tend of the TP made my kids smile 😊 I remain happy with Top Mops!

Standard cleaning+ Punctuality+ Quality+ Value
Marla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mila is awesome and so sweet!! She cleaned our house better than anyone ever has. It was obvious she put extra effort into making sure everything was cleaned well. Would highly recommend Top Mops and Mila!!!

Standard cleaning+ Punctuality+ Quality+ Professionalism
Tonia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was our initial cleaning and it went very well. They looked over the house before they began and asked if we had any questions or concerns. Told us how long they thought it would be and it was very close to their estimate. Planning on reoccurring cleaning. After this visit I would recommend

Standard cleaning+ Responsiveness+ Professionalism
JoshLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We hadn't deep cleaned in quite a bit and cleaning in general was neglected with an infant. We submitted our request for quote and received a prompt response by next business day. On the day of the cleaning, the cleaners arrived and got right to work after asking if there was anything that they should know. Phoebe,…

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Valerie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They really did exactly what I needed & make my life so much easier.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
ShelleyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nelly and McKenna were excellent. I want them back every time.

General housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism
SallyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Can’t say enough about the wonderful professionals who cleaned our home thoroughly. Not only did they do a great job, but they were so friendly and kind! Thank you to the “M” squad for your help in cleaning our home! I wish I had taken before and after photos!

Deep cleanMoving-related cleaningStandard cleaning+ Punctuality+ Quality+ Professionalism
Priyank6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a fantastic experience, Amanda was great, everything was done in a timely manner and the communication was wonderful.

Standard cleaning+ Punctuality+ Quality+ Professionalism
Maureen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was my 1st experience with a professional housecleaning and this company and Michaela and Phoebe far exceeded my expectations. I scheduled a standard cleaning and deep cleaning of my miniblinds. The blinds look brand new!!! I was amazed by these hard-working women and I will be having them clean my home in the…

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Deanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great quality cleaning McKenna Regan and Sherry were wonderful! If you have high standards like me you won't be disappointed going with Top Mops! I am beyond happy with their thoroughness and attention to detail they exceeded all of my expectations! I have 4 kids and there is nothing nicer then coming home to a thoroughly cleaned house!

General housekeepingStandard cleaning
Marisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Maggie is always exceptional - on-time, friendly, and very thorough!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Nancy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

McKenna did a great job cleaning and she was very personable. She was so quiet! I hardly knew she was here!

General housekeepingStandard cleaning
Amanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Maggie, McKenna, Madison, & Mia did a great job. Very professional and very thorough in their cleaning!

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism
Jean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work by Neli and McKenna

Standard cleaning+ Punctuality+ Quality
Rebecca8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

thank You again to Madison for doing an outstanding job She’s consistently very professional, pleasant and used her time here to the max!! Kind Regards Becky

CleaningGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Shelley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Started with a deep clean last month and began the "every 4 weeks" routine today with Madison -- she was prompt, quiet and very thorough! I'm very pleased with everything and highly recommend Top Mops Cleaning Service (and Madison)!

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism
Sonys8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sai did a wonderful job

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Kathryn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brynn does a fabulous job. I come home to a spotless house. She's responsive and has asked questions and listens when we have suggestions. Always happy to have her here.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We really appreciate the work Top Mops Cleaning has provided our home. Sai did an excellent job on cleaning our home and we really appreciate her hard work and attention to detail!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Tara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been a Top Mops client for several months now and I'm thrilled with their professionalism and cleaning quality. They first performed a thorough clean for us. We had a whole team, but I remember Michaela and Neli were fabulous. Since then, we've moved to bi-weekly cleaning and both Neli and Melissa have done…

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Professionalism
CaylieLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Aubry, Bethany, Neli and Phoebe did a wonderful job cleaning my home! Will definitely be using their services again.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
TaylorLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Phoebe did an amazing job! Nothing feels better than coming home to a clean home, thank you so much :)

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Top Mops cleaning service was gifted to me by my friends to help me as I was experiencing some health issues this past year. I’ve had them clean my house 4 times and each time they have done an amazing job! All the ladies have been kind, professional, and attentive to our cleaning needs. Aubrey was amazing! She made our bathrooms sparkle. J. Blevins

Standard cleaning+ Responsiveness+ Punctuality+ Quality
david4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

I used TopMops in the past for several months at my residence and was overall pleased with their service (especially the actual employees who arrived at my home). However, I recently tried to assist my son in his first home purchase and wanted to schedule a deep clean prior to moving in. There were painters,…

Deep cleanMoving-related cleaningStandard cleaning− Professionalism− Value
Rob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

TopMops has been wonderful to work with. All their office staff and cleaners do great work, are responsive and quick in communication, and do a tremendous job housecleaning. We were particularly happy with Haley’s work at our house, and look forward to continuing to work with her and all the TopMops team.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism
Annie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Top Mops is always accommodating and reliable. Morgan is trustworthy and consistently does a fantastic job! I don't know what I would do without them!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Rob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After searching for a reliable cleaner who did a thorough job, we were very pleased with Top Mops and Morgan!

Standard cleaning+ Quality+ Professionalism
Madison10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

We have been using top mops cleaning for several months now. We started with a deep clean and have been doing maintenance cleans every other week. Rachel was so friendly, was a great cleaner and and loved our fur babies. We now have Michaela who is just as great! We’ve had only great experiences with top mops!

Standard cleaning+ Punctuality+ Quality+ Professionalism
Rosemary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Hannah and her team did an amazing job cleaning our home. They were prompt and professional. Hannah introduced her entire crew to me and quickly delegated tasks to her team of 5. They worked efficiently and didn’t miss a speck of dust. They finished our entire home (deep clean) in only 3 hrs. Will be using…

Deep cleanGeneral housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time experience with Top Mops and couldn’t be more pleased. Totally exceeded my expectations. They were professional and thorough through out the process. Particularly impressed with the manner in taking my inquiry and their communications skills in describing their abilities, understanding of my inquiry…

Standard cleaning+ Professionalism
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I scheduled a last minute general cleaning when my brother died to have things tidy in preparation to receive guests after his funeral. Michaela arrived on time and was a pleasure. She was very professional and friendly. My house was more than presentable when she left. She is a valuable asset to your team!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Allison10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Morgan has now cleaned our house three times and she does an incredible job!! Very professional and and timely. Thank you Morgan!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Dylan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very thorough and professionally done

Standard cleaning+ Punctuality+ Quality+ Professionalism
Erica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Top Mops is terrific. I started out with a deep clean and subsequently signed up for biweekly cleaning. I feel the value is great for such a high quality of work. Rachel M. has done the last few cleanings, and she’s done a wonderful job. I’ve gotten to meet her in person a couple times and she’s super friendly and…

Deep cleanStandard cleaning+ Quality+ Professionalism+ Value
Jill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

The cleaning lady was very young and very nice. The cleaning job was good not great because there were some missed spots. Very professional staff but for 5 hours there was no discount $265.00 plus tip is not a good value in my opinion. Of course, normally I do my own cleaning so maybe I'm just not used to cleaning prices.

Standard cleaning+ Responsiveness+ Punctuality+ Professionalism
Chris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have received cleaning services from Top Mops at least monthly for almost one year and have always been very pleased with their services. I have used other cleaning services before, and the reason why I like Top Mops most is that they are the most thorough and responsive group we have worked with. Our regular…

CleaningDeep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
PoonamLocal Guide · 134 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The cleaning people team today, Neli & Makayla were courteous and professional. They were respectful to us and our home. Our first time experience with this business and its been great.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ayanna and Makayla came to clean. Very much appreciate their attention to detail, and hard work. Plan to hire this service again in the future.

Standard cleaning+ Punctuality+ Quality+ Professionalism
Maureen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I have been a satisfied customer of Top Mops for many years. All their cleaners are the best. Yesterday LEXI came for the first time. She told me she was a 'clean freak.' I had to laugh, but it was so true. She certainly is. I hope she comes back. Thanks for s great job, LEXI.

CleaningDeep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Laurel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This service is phenomenal. We have been with Top Mops for 2 years, and they do a fabulous job. They are very professional and wonderful with customer service. Bri, in particular, cleaned our house today and did an amazing job. Highly recommend!

CleaningDeep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
HunterLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you so much for sending Charissa and Lily out to clean our home! They did an awesome job and were very prompt, kind, and professional! We will definitely use Top Mops in the future!

CleaningStandard cleaning+ Punctuality+ Quality+ Professionalism
Catesby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hannah always does such a wonderful job cleaning our house. She is so personable, patient with our dogs, and very thorough!

Standard cleaning+ Punctuality+ Quality+ Professionalism
Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Lexi was great!

Standard cleaning
Cori1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was very satisfied with the general cleaning that Carla provided! It exceeded my expectations. Top Mops always does a great job.

Standard cleaning+ Quality+ Professionalism
Alishia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hannah was amazing and very sweet! I am Excited to have a reliable cleaning service to use on going. It’s really a relief to work busy schedules with two children and to know that my house will be cleaned!

Standard cleaning+ Punctuality+ Quality+ Professionalism
Andria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a good experience with our first cleaning. Charissa is conscientious and we look forward to working with her in the future.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Suzanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have dogs, and you’d never know it - my home was so clean!

Standard cleaning+ Responsiveness+ Quality+ Professionalism
marilynsadler7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I recently used Top Mops for the first time and was extremely happy with results. I would highly recommend Paige! She was hard working, very thorough and left my house sparkling. She was also a lovely young woman who was such a pleasure to have in my home. Thank you, Paige and Top Mops for your service!

CleaningOffice & workplace cleaningStandard cleaning+ Punctuality+ Quality+ Professionalism
Charlotte5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been using Top Mops' services for six years, and couldn't be happier with them. They are friendly, professional, and always leave our home sparkling. I particularly appreciate that if a cleaner is sick or leaves the company, they go above and beyond to make sure that your service is not interrupted. Our newest cleaner, Phoebe, is a gem!

CleaningDeep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Lynda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Carla was very good; professional, quiet, efficient.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Katherine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paige and Carla did a great job cleaning our house. They were here the time they stated and took extra care into cleaning to make sure it was done right! Great company!

CleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Hilary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Top Mops Cleaning Service provides extremely reliable and professional cleaning services for my home! Hannah is fantastic, she gets our home looking super clean, and is friendly to our fur-babies. Our experience has been outstanding overall! -- Hilary S

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Shedara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hannah does a great job and is good with my pets. She is professional, timely and friendly. My house always looks great when she has finished.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Kenneth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

An excellent cleaning service. We have used them for a couple of years now and find that they are a very professional cleaning service . My cleaning technician this last 2 weeks was Hannah and she is excellent. She works hard and looks for things that might need an additional touch and goes that "extra mile" to be…

CleaningStandard cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Lucinda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paige is simply wonderful. Knowing she is coming makes even the worst days better. She is so thorough! I mean, she even folds the blankets we have in the blanket basket in the living room. We used a different service previously and it was a nightmarish experience; so much so that I honestly didn't want to go…

Standard cleaning+ Punctuality+ Quality+ Professionalism
Donna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Bethany and Brianna are very professional, courteous, friendly, detailed with their work, plus very sweet with my dog. It’s always a pleasure to see them.

CleaningStandard cleaning+ Punctuality+ Quality+ Professionalism
Pamela9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hannah for the second time. She is so professional and friendly. She loves my doggie too. She is great at what she does. Very organized. I want her every time.

Standard cleaning
KelseyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paige goes above and beyond and is very friendly!

CleaningStandard cleaning+ Punctuality+ Quality+ Professionalism
Candace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Avery is the best---my house has a lot of traffic, lots of action and lots of dogs. It always feels so good to come home from a long day at work to a clean and wonderful smelling home :) I am so grateful for the hard work she puts in that in turn makes my life easier and better. Thank you!!!

CleaningDeep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I recently started with Top Mops because of some health limitations. I found the experience well worth the cost. Hannah was thorough, professional and a joy to work with.

Standard cleaning+ Punctuality+ Quality+ Professionalism
Jenn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Top Mops for a couple of years and happily recommend them to our family and friends locally! Hannah cleaned for us this week. She was professional, thorough, and friendly. Thank you Hannah and Top Mops for keeping us clean!

CleaningDeep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Diana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Bethany and Brianna have been cleaning for us for several years . The girls are GREAT.. I look forward to there arrival every other week ..They do an excellent job. I love the way the house looks when they are finished...

Standard cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Dominic1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Carla and Avery have done a phenomenal job at cleaning our home. They are professional, courteous and take pride in what they do. These ladies, as well as thier company are very conscious of Covid-19; mitigating the potential spread by wearing masks and other PPE at all times while in our home. We truly appreciate the great job they do! Dominic and Lisa

Standard cleaning+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Bethany & Brianna do an amazing job cleaning our house which has 2 large dogs and a teenage boy, so it can get messy. It looks gorgeous every Thursday we get home!

CleaningDeep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Top Mops was a pleasure to work with! They were very nice and attentive to my needs. Maryann & the rest of their team were all great! Highly recommend!

CleaningDeep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
T1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $200–250Great priceStandard cleaning
Sobia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Punctuality+ Value
Mark6 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Value

Price

$362+40% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 72%Overpriced 3%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean153$271–$465
Standard cleaning110$158–$265
General housekeeping40$137–$260
Cleaning23$209–$322
Moving-related cleaning22$251–$536
Office & workplace cleaning4—
Interior & exterior window cleaning3$238–$536
Move-out cleaning2—

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