Tree service · Jacksonville, FL · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%35+2.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 49 tree trimming servicesiPosition by Experts Score among all companies we track in this category. · better than 48%
5.0★★★★★162 Google reviews · 24 photos
98%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers give Top Notch Tree Experts a 5/5 rating based on 162 reviews, consistently praising the company for professional service, thorough cleanup, and fair pricing. Customers frequently highlight the team's punctuality, effective communication, and careful attention to property details during tree removal, stump grinding, and trimming jobs. The provided excerpts contain no low-star ratings or recurring criticisms, and the business owner did not reply to any of the reviews.
Google rating: 5.0 out of 5 from 162 reviews (98% five-star).
Reviews on this page: 162 Google reviews (152 with written comments, 25 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: September 24, 2026.
Service: Tree Trimming Service serving Jacksonville, Florida.
Data from Google, last updated November 1, 2026.
Score profile vs other tree trimming services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Top Notch Tree ExpertsTree Trimming Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Top Notch Tree Experts: 96/100 on this factor. Category median: 94.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Top Notch Tree Experts: 95/100 on this factor. Category median: 91.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Top Notch Tree Experts: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Top Notch Tree Experts: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Top Notch Tree Experts: 35/100 on this factor. Category median: 77.D
35
Bar = this company · dark tick = category median.
Star ratings
162 Google reviews we collected
5.0of 5
5 stars15998%
4 stars21%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 152 written reviews
100%praise
Praise407100%
Complaints20%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2862%
Reasonable1738%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results12130%
Staff & attitude7819%
Price & value6516%
Would recommend6516%
Speed & response6115%
Communication143%
Honesty & trust51%
What customers talk about
We read 152 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great work, Good cleanup after, and at a Good price !”
“Given the size of the trees was amazed at how quickly and professionally they were removed.”
“Their quote reasonable, arrived on the promised day.”
“Would highly recommend Josh and Top Notch Tree Experts.”
“The work was done efficiently, and their attention to detail was impressive.”
“Josh and his team were professional, thorough and maintained great communication.”
“I highly recommend them to anyone looking for reliable, professional tree service.”
People customers mention
Josh26 reviews
Oak3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Top Notch Tree Experts for 5 kinds of job. Pick one to see what they paid and said.
EEdithLocal Guide · 67 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
5+ Stars!! This is a family owned business operating to perfection!! Their quote reasonable, arrived on the promised day. They remembered what we discussed needed to be done and they worked as a happy team! We recently moved into this property that has several old, tall, neglected Palm Trees and a hedge that was…
Tree trimming & pruning
AAl10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Just moved to Florida. Large trees on property were a concern for us. Friends (4) recommended Top Notch. Very good pricing. Excellent service with utmost respect for our property. Service included stump grinding and clean up. Given the size of the trees was amazed at how quickly and professionally they were removed.…
Great priceTree stump grindingTree stump removalTree removal
RRENELocal Guide · 4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This business DEFINITELY lives up to their name...."TOP NOTCH" Tree Experts. Their work is phenomenally exceptional and everyone was pleasantly kind, courteous and respectful. I highly recommend them.
Reasonable priceTree trimming & pruning
KKristina3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had an excellent experience with Top Notch! They were professional, and did an exceptional job from start to finish. The work was done efficiently, and their attention to detail was impressive. The cleanup was outstanding - they left our property looking better than we expected. I highly recommend them to anyone…
Great priceTree stump grindingTree trimming & pruningTree removal
TTara3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I worked with Josh. He and his crew were thorough and efficient. They completed the tree sheering job across our entire back yard and did a great job of cleaning up after. Our yard is so improved! Highly recommend🤗
Reasonable priceTree trimming & pruning
DDon5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Top Notch did a top notch job. A mission impossible. 70 foot palm with a jungle of plants around it. They did not harm a flower. Sent an email on Sunday and Monday the palm was gone.
5+ Stars!! This is a family owned business operating to perfection!! Their quote reasonable, arrived on the promised day. They remembered what we discussed needed to be done and they worked as a happy team! We recently moved into this property that has several old, tall, neglected Palm Trees and a hedge that was severely overgrown blocking sunlight into a room. It is now beautiful!! Choose this team!
Services: Tree trimming & pruning
A
Al Foster10 reviewsiTotal number of Google reviews Al has written across all businesses on Google Maps, not just this one.
Just moved to Florida. Large trees on property were a concern for us. Friends (4) recommended Top Notch. Very good pricing. Excellent service with utmost respect for our property. Service included stump grinding and clean up. Given the size of the trees was amazed at how quickly and professionally they were removed. Would highly recommend Josh and Top Notch Tree Experts. Will certainly avail ourselves of their services in the future.Great Price, Great Service, Great People, Professionals!!
Price assessment: Great price
Services: Tree stump grinding, Tree stump removal, Tree removal
R
RENE JAMESLocal Guide · 4 reviewsiTotal number of Google reviews RENE has written across all businesses on Google Maps, not just this one.
This business DEFINITELY lives up to their name...."TOP NOTCH" Tree Experts. Their work is phenomenally exceptional and everyone was pleasantly kind, courteous and respectful. I highly recommend them.
Price assessment: Reasonable price
Services: Tree trimming & pruning
K
Kristina Zamaites3 reviewsiTotal number of Google reviews Kristina has written across all businesses on Google Maps, not just this one.
We had an excellent experience with Top Notch! They were professional, and did an exceptional job from start to finish. The work was done efficiently, and their attention to detail was impressive. The cleanup was outstanding - they left our property looking better than we expected. I highly recommend them to anyone looking for reliable, professional tree service. We couldn't be happier with the results!
Price assessment: Great price
Services: Tree stump grinding, Tree trimming & pruning, Tree removal
T
Tara Lontz3 reviewsiTotal number of Google reviews Tara has written across all businesses on Google Maps, not just this one.
I worked with Josh. He and his crew were thorough and efficient. They completed the tree sheering job across our entire back yard and did a great job of cleaning up after. Our yard is so improved! Highly recommend🤗
Price assessment: Reasonable price
Services: Tree trimming & pruning
D
Don Hellums5 reviewsiTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Top Notch did a top notch job. A mission impossible. 70 foot palm with a jungle of plants around it. They did not harm a flower. Sent an email on Sunday and Monday the palm was gone.
T
TLC Property ManagementLocal Guide · 11 reviewsiTotal number of Google reviews TLC has written across all businesses on Google Maps, not just this one.
Excellent service with great rates! Top Notch Tree Experts did an awesome job removing our large Maple Tree, grinding down the stump and cleaning up when they were done. We definitely recommend them!
Price assessment: Great price
Services: Tree stump grinding, Tree removal
D
Donna HellumsLocal Guide · 71 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Josh and his team took down 5 large pine trees and 1 Huge pine and made it look so easy. They were careful not to damage our fence and other plants in the yard. Great communication from start to finish. Very satisfied with their work.
