Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Top Shelf Delivery and Moving logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%92+24Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Top Shelf Delivery and Moving

Carlsbad, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 78 furniture delivery · 5.0★ from 89 Google reviews

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Report card

Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Top Shelf Delivery and Moving is better than 95% of furniture delivery.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Top Shelf Delivery and Moving is better than 92% of furniture delivery.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Top Shelf Delivery and Moving is better than —% of furniture delivery.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Top Shelf Delivery and Moving is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Top Shelf Delivery and Moving is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Top Shelf Delivery and Moving is better than —% of furniture delivery.–
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Reviews for your job

Customers hired Top Shelf Delivery and Moving for 6 kinds of job.

Top Shelf Delivery and Moving for moving-related storage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$375–$786
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related storage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Moving-related storage”

Laurence4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The team was highly professional, hard working and very efficient. Great to work with.

Reasonable priceMoving-related packingMoving-related storage
ExtraordinaryElliot1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

very nice people, fast and efficient, highly recommend this company to do your move, very reasonable price for what we had done!

Paid $4,000–4,500Great priceLocal movingMoving-related packingOversized-item moving
Kevin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Free on-site by Jordan was great and very helpful. Detailed inventory produced and used to guide number of movers and trucks. A day before our move we had to make a pivot and Top Shelf was able to accommodate! Also, Jordan helped us secure storage units. On move day, Charles, Nestor and team were amazing. They…

Reasonable priceLocal movingMoving-related packingOversized-item moving
JessicaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

There aren't enough great things to say about them. I have listed a few to try and help. Punctual, communicative, professional, efficient, helpful, careful, great people, knowledgeable, reliable, competitive pricing, trustworthy.... the list goes on. BY FAR the BEST moving company I have ever used. There were many…

Great priceOversized-item movingMoving-related storage
Vanessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Joe & Nester were on time, professional, quick and incredibly helpful in moving our entire business from one location to another. Highly recommend!

Local movingMoving-related packingOversized-item moving
Bruce14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

What an amazing moving company. Their entire team is friendly, patient, responsive and very knowledgeable! They moved all of our items and handled them with care. We hope we don’t move again anytime soon, but whenever we do, we would definitely use them again! Thank you Top Shelf 😀

Paid $2,000+Reasonable priceLocal movingMoving-related packingOversized-item moving

Price

$1.9k+129% vs typical furniture delivery

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 41%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Local moving37$569–$1.4k
Moving-related packing12$415–$1.4k
Oversized-item moving10$135–$556
Moving-related storage6$375–$786
In-state moving3$731–$2.1k
Senior moving3$410–$1.3k

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