Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Top Spa - Huntington Beach Head Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Top Spa - Huntington Beach Head Spa

Huntington Park, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 54 spas · 5.0★ from 217 Google reviews

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Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Top Spa - Huntington Beach Head Spa is better than 98% of spas.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Top Spa - Huntington Beach Head Spa is better than 97% of spas.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Top Spa - Huntington Beach Head Spa is better than —% of spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Top Spa - Huntington Beach Head Spa is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Top Spa - Huntington Beach Head Spa is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Top Spa - Huntington Beach Head Spa is better than —% of spas.–
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Reviews for your job

Customers hired Top Spa - Huntington Beach Head Spa for 4 kinds of job.

Top Spa - Huntington Beach Head Spa for aromatherapy facial

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Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Aromatherapy facial”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Aromatherapy facial” · showing 20

Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

So relaxing and very good service and nice people. Nicky my technician very pretty and sweet.

Reasonable priceFacial massageAromatherapy facial
REBECCA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very relaxing experience. I think, I fell asleep during the process. Highly recommended 👌

Reasonable priceFacial massageAromatherapy facial
Summer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My daughter and I came for her 18th birthday and it was a wonderful experience! Nicky and Monica took great care of us. We will be back! I highly recommend Top Spa!

Great priceSkin treatmentsAromatherapy facial
Stefani3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First time at Top spa and willing to drive back to this place again from SGV! Such phenomenal care and is the type of self therapy one should treat themselves to. Monica was so good to me and very attentive :) the VIP package is worth the splurge!

Great priceSkin treatmentsBasic facialFacial massage
Nina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was amazing! Monica is the best so gentle and overall very relaxing.

Great priceSkin treatmentsBasic facialFacial massage
Alfred3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

One of the most relaxing experiences I’ve had in a long time. The massage puts you in a completely meditative state — you walk in stressed and float out. Diana knew exactly what she was doing and the atmosphere was perfectly calm. Already planning my next visit.

Reasonable priceSkin treatmentsAromatherapy facial
Jen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am blown away by the service I received by niky. I enjoyed every minute here. Definitely worth getting the vip package

Reasonable priceSkin treatmentsFacial massageAromatherapy facial
Rowan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was one of the best experiences of my life. Monica was so sweet and it was an amazing massage. HIGHLY RECOMMEND!

Aromatherapy facialService not listed
Eric10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

What an amazing service. Scalp and facial treatments are the best. Came in w my daughter for some relaxation and left feeling like melted butter. Nicky and Dianna were very friendly and provided great service. Overall, an amazing spa.

Reasonable priceBasic facialFacial massageAromatherapy facial
Kris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Monica did a great job

Reasonable priceFacial massageAromatherapy facial
AmandaLocal Guide · 103 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I got a platinum head spa experience. It is a 100 minute service, but it ended up being approximately 120 minutes of absolute heaven! I asked for a firm/hard massage and they delivered. All the products smelled amazing and the entire service was excellent. I highly recommend it. Ended everything with a basic blow…

Reasonable priceFacial massageAromatherapy facial
Lynsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I got the Mother’s Day package which I highly recommend. It was the absolute best experience, so many sensory delights - I simply cannot describe it. Diana was excellent! I enjoyed every minute of it.

Great priceSkin treatmentsBasic facialFacial massage
Nathan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nicky was amazing. Felt brand new after my spa day. Highly recommend Top Spa and Nicky!

Great priceSkin treatmentsFacial massageAromatherapy facial
VonnieLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had the Mother's Day special by Nicky which included scalp, face, neck, chest, arms, legs, feet and a blow out. It was amazing and very relaxing. Loved Nicky.

Basic facialFacial massageAromatherapy facial
miranda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome experience! All of the things at once! A foot, head, shoulder, arm, and scalp massage! Monica is the best!

Reasonable priceFacial massageAromatherapy facial
Irene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This place is the best! I have never been so relaxed like after the diamond package treatment. Nicky is amazing. Highly recommend her to be your technician!!

Great priceSkin treatmentsFacial massageAromatherapy facial
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Soooooop amazing! We will be back!

Great priceSkin treatmentsFacial massageAromatherapy facial
Ana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great experience! Nicky was i sweet and I felt comfortable the entire time

Not sureSkin treatmentsFacial massageAromatherapy facial
Sonia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Wow 😮 I feel amazing Nicky is the best 😃

Reasonable priceAromatherapy facial
Grace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

When I tell you to run and book an appointment here..please do it!! Lauren was so kind and informative over the phone while I booked a last minute appointment with them! I got the Valentine Package and Nicky was the absolute best!! Nicky took care of me, explained what she had laid out for me including what was in…

Reasonable priceSkin treatmentsBasic facialFacial massage

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 49%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Facial massage58—
Skin treatments45$128–$172
Aromatherapy facial37—
Basic facial24—

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