Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
TopChoice Appliance Repair and Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

TopChoice Appliance Repair and Services

Antioch, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 17 microwave repair services · 5.0★ from 42 Google reviews

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Percentile vs other microwave repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TopChoice Appliance Repair and Services is better than 97% of microwave repair services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TopChoice Appliance Repair and Services is better than 97% of microwave repair services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TopChoice Appliance Repair and Services is better than —% of microwave repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TopChoice Appliance Repair and Services is better than 100% of microwave repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TopChoice Appliance Repair and Services is better than 100% of microwave repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TopChoice Appliance Repair and Services is better than —% of microwave repair services.–
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Reviews for your job

Customers hired TopChoice Appliance Repair and Services for 7 kinds of job.

TopChoice Appliance Repair and Services for washing machine repair

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Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$384
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Washing machine repair”

Dauna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wow, Aref and his partner went extremely above and beyond their job. We have a very tight laundry closet in our home. It was extremely difficult to pull the machines out of This very snug space. Yet, They got it out, changed the sensor, even swept the floor in the closet and Put everything back exactly how they…

Paid $100–150Great priceWashing machine repair
Sayed5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Outstanding service and great customer service on time I definitely recommend it to everyone

Paid $50–100Great priceDishwasher repairRefrigerator/freezer repairWashing machine repair
Shukrullah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had a great experience with top choice appliance. recommended for every home and business.

Great priceDishwasher repairRefrigerator/freezer repairDryer repair
fayazuddin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

TopChoice Appliance Repair provided excellent service from start to finish. The technician was friendly, professional, and very knowledgeable. He quickly identified the issue with my refrigerator and fixed it the same day

Paid $150–200Great priceDishwasher repairRefrigerator/freezer repairDryer repair
Gary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $100–150Reasonable priceWashing machine repair

Price

$119-61% vs typical microwave repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 43%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair10$175–$390
Dishwasher repair6$144–$352
Dryer repair5$251–$409
Washing machine repair5$124–$384
Microwave repair5—
Freezer repair3—
Oven repair2—

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