TopChoice Appliance Repair and Services logo

TopChoice Appliance Repair and Services

Appliance repair service · Antioch, CA · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 17 microwave repair servicesPosition by Experts Score among all companies we track in this category. · better than 81%
5.0 ★★★★★ 42 Google reviews · 24 photos
98%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$119typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

TopChoice Appliance Repair and Services at a glance

Google reviewers rate TopChoice Appliance Repair and Services five stars based on forty-two reviews, with the owner responding to all feedback. Customers consistently praise the company for punctual arrivals, clear communication, and fair pricing during repairs for ovens, refrigerators, and dishwashers. Technicians are described as professional and knowledgeable, often diagnosing issues quickly and completing work efficiently. No common criticisms appear in the provided excerpts, as all listed reviews are five-star ratings highlighting satisfactory service experiences.

  • Google rating: 5.0 out of 5 from 42 reviews (98% five-star).
  • Reviews on this page: 42 Google reviews (38 with written comments, 3 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 7, 2026.
  • Service: Microwave Repair Service serving Antioch, California.

Data from Google, last updated October 25, 2026.

Score profile vs other microwave repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction97Reliability97Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 97 (median 87)Reliability: 97 (median 84)Value: 100 (median 100)Momentum: 100 (median 100)
This companyMicrowave Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TopChoice Appliance Repair and Services: 97/100 on this factor. Category median: 87.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TopChoice Appliance Repair and Services: 97/100 on this factor. Category median: 84.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TopChoice Appliance Repair and Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TopChoice Appliance Repair and Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 50.–
–

Bar = this company · dark tick = category median.

Star ratings

42 Google reviews we collected

  • 5 stars4198%
  • 4 stars12%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 38 written reviews

  • Praise122100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price857%
  • Reasonable643%
  • Overpriced00%
  • Not sure00%
$119-61% vs typical microwave repair services

Middle half of what 12 customers paid ($81–$148) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results2621%
  • Speed & response2520%
  • Staff & attitude2420%
  • Would recommend1714%
  • Honesty & trust1311%
  • Communication97%
  • Price & value87%

What customers talk about

We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “On time visit, well trained professional who immediately got to the root of the issue and fixed it effectively.”
  • “They were professional, honest, responsive, and provided excellent customer service from start to finish.”
  • “He was very professional and pleasant person,, and did a great job checking my stove and making sure everything was fixed and working well.”
  • “I highly recommend Top Choice Appliance to anyone looking for dependable and trustworthy appliance service!”
  • “My appliances are now working perfectly and honestly feel like they are brand new again.”
  • “The technician arrived on time, clearly explained the issue, and completed the work efficiently.”
  • “The pricing was fair, and the quality of service was outstanding.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired TopChoice Appliance Repair and Services for 7 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Dauna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wow, Aref and his partner went extremely above and beyond their job. We have a very tight laundry closet in our home. It was extremely difficult to pull the machines out of This very snug space. Yet, They got it out, changed the sensor, even swept the floor in the closet and Put everything back exactly how they…

Paid $100–150Great priceWashing machine repair
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service, technician extremely knowledgeable and helpful, explained issues

Paid $50–100Reasonable priceDishwasher repair
Wais7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service! Top Choice Appliance Repair came to my home and fixed my dishwasher quickly at a fair price. Professional, honest, and knowledgeable. Highly recommend

Paid $100–150Great priceDishwasher repair
Sayed5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Outstanding service and great customer service on time I definitely recommend it to everyone

Paid $50–100Great priceDishwasher repairRefrigerator/freezer repairWashing machine repair
Bashir2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

TopChoice Appliance repair Services did a great job fixing my dryer when it stopped drying properly. The technician was professional, quick, and got it working perfectly. Highly recommend their service!

Paid $100–150Reasonable priceDryer repair
Farhad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My refrigerator stopped cooling properly, and I contacted TopChoice Appliance Repair and Services after reading some good reviews. I’m glad I did. They were able to schedule me quickly, and the technician arrived right on time. He took the time to inspect the refrigerator, explained what was causing the problem in…

Paid $150–200Great priceRefrigerator/freezer repair

Photos

Customer reviews

5.0 ★★★★★ 42 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
sriluvma2 reviewsTotal number of Google reviews sriluvma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service! Technician on time & fixed the problem.

  • Services: Dryer repair
  • Repair wait time: 0–1 hr
Response from the owner · a week ago

Thank you for your kind review! We truly appreciate your feedback and support.

Abhishek HastakLocal Guide · 27 reviewsTotal number of Google reviews Abhishek has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time visit, well trained professional who immediately got to the root of the issue and fixed it effectively.

  • Services: Freezer repair
  • Repair wait time: 0–1 hr
Response from the owner · 2 weeks ago

Thank you so much for your kind review! We truly appreciate your business and are glad we could get your freezer repaired quickly.

Dauna “D” Parpard1 reviewTotal number of Google reviews Dauna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wow, Aref and his partner went extremely above and beyond their job. We have a very tight laundry closet in our home. It was extremely difficult to pull the machines out of This very snug space. Yet, They got it out, changed the sensor, even swept the floor in the closet and Put everything back exactly how they found it. Zero damage to my floors or anything. Thank you for working with my unique space. Oh yeah he even came over twice, since he needed a second person and didn’t charge me extra. Will definitely call them again.

  • Price assessment: Great price
  • Price: $100–150
  • Services: Washing machine repair
  • Repair wait time: 0–1 hr
Response from the owner · a month ago

Thank you for your kind review! We’re glad our technicians could complete the repair and provide excellent service. We truly appreciate your business!

Local Sacramento guideLocal Guide · 19 reviewsTotal number of Google reviews Local has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with Top Choice Appliance. They were professional, honest, responsive, and provided excellent customer service from start to finish. The technician arrived on time, clearly explained the issue, and completed the work efficiently. The pricing was fair, and the quality of service was outstanding. I highly recommend Top Choice Appliance to anyone looking for dependable and trustworthy appliance service!

Response from the owner · 2 months ago

Thank you for your kind review! We truly appreciate your trust in TopChoice Appliance Repair and Services and are glad you were satisfied with our service.

Ann Vestal8 reviewsTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mohammad did a great job fixing my Kenmore oven which is 20 years old. He was very professional and pleasant person,, and did a great job checking my stove and making sure everything was fixed and working well. Thank you, Mohammed.

  • Services: Oven repair
Response from the owner · 2 months ago

We appreciate your wonderful feedback, Ann! We’re pleased to hear our technician provided professional and thorough service and got your oven working well again. Thank you for choosing TopChoice Appliance Repair and Services.

Ric Garcia Sr.Local Guide · 15 reviewsTotal number of Google reviews Ric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Aref was fantastic, pleasant and professional—the repair for our Maytag microwave went smoothly from start to finish. Everything was handled efficiently, and now we’ve got a microwave that should keep working well for a few more years. Thank you, Aref!

  • Services: Microwave repair
Response from the owner · 2 months ago

We’re glad to hear your microwave repair went smoothly and that our technician provided professional and efficient service. Thank you for sharing your experience and for choosing TopChoice Appliance Repair and Services!

Michelle1 reviewTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service, technician extremely knowledgeable and helpful, explained issues

  • Price assessment: Reasonable price
  • Price: $50–100
  • Services: Dishwasher repair
Response from the owner · 4 months ago

Thank you for trusting us with your dishwasher repair, Michelle. We're pleased to know you had a positive experience with our technician and service.

Ayokunle Sunmola4 reviewsTotal number of Google reviews Ayokunle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic Job fixing my oven

Response from the owner · 4 months ago

Thank you, Ayokunle! We're glad your oven is back up and running

Apeksha Iyer2 reviewsTotal number of Google reviews Apeksha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Timely service received.

  • Price assessment: Reasonable price
  • Price: $100–150
  • Services: Microwave repair
Response from the owner · 4 months ago

Thank you for your review, Apeksha. Providing reliable and timely service is always our goal, and we're happy we delivered.

Noa Bay1 reviewTotal number of Google reviews Noa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an excellent experience with Top Choice Appliance Repair & Services. They repaired both my refrigerator and dishwasher, and the entire process was professional, efficient, and hassle-free from start to finish. On the first visit, the technician quickly diagnosed the issues and identified the faulty components. Once the replacement parts arrived, they returned as scheduled and completed all repairs flawlessly. I was comfortable enough to let them work while I was away from home, and when I returned, everything was fixed exactly as promised. What truly impressed me was their attention to detail and commitment to customer satisfaction. Not only did they repair my refrigerator and dishwasher, but they also went the extra mile by adjusting my microwave and cleaning the drain line at no additional cost. It's rare to find a company that provides that level of care and service. The team was friendly, knowledgeable, respectful, and highly professional. They treated my home and appliances with great care—there wasn't a single scratch or mark left behind. They even cleaned up their work areas thoroughly before leaving. My appliances are now working perfectly and honestly feel like they are brand new again. The quality of the work exceeded my expectations, and the pricing was fair and reasonable. If you're looking for reliable appliance repair services, I highly recommend Top Choice Appliance Repair & Services. Their customer service is exceptional, their workmanship is top-notch, and they genuinely care about their customers. They have earned my trust, and from now on, they will be my first call for any appliance repair needs. Thank you to the entire Top Choice team for a job exceptionally well done!

  • Price assessment: Reasonable price
  • Price: $250–300
  • Services: Dishwasher repair, Refrigerator/freezer repair, Microwave repair
Response from the owner · 4 months ago

Thank you so much for your kind words and detailed review! We truly appreciate your trust in Top Choice Appliance Repair & Services. It was our pleasure to help with your refrigerator and dishwasher, and we're glad to hear you were happy with the repairs and overall service. Thank you for choosing us, and we look forward to assisting you again whenever needed! 😊

TopChoice Appliance Repair and Services on Google Maps →

Business details