INTERIOR CLEANING SERVICES · VIRGINIA BEACH, VA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%13+5.7Reliability 19%13+2.4Value 13%91+11.4Momentum 10%18+1.8Track record 9%33+2.9Accountability 6%63+3.9Experts Score= 28Not enough data for craft & service; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.28SCORE

TopCleanVA LLC

Better than 10% of interior cleaning services · #18 of 20

4.8★116 Google reviewsGoogle star rating as shown on Google Maps.
4.73★last 12 monthsAverage stars on reviews from the last 12 months only.
7%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

TopCleanVA LLC for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Area rug cleaning”

★★★★★ Dillon · 4 months ago

Had a great experience with this company! We had them clean three rooms and an 8x11 area rug. Our guy was great, breathed new life in our area rug and completely removed a really bad stain from our bedroom carpet. Offered a free deodorizer spray and was out in less than an hour. 10/10 would recommend

Paid $150–200Great priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
★★★★★ Kristina · 6 months ago

Did an amazing job for me! very thorough, highly recommend!

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
★★★★★ Ivan · a year ago

I want to express my sincere thanks to TopClean VA and especially to technician Margulan for the outstanding carpet cleaning service! The results exceeded all my expectations — the carpets look brand new: spotless, fresh, and beautifully restored. Margulan is a true professional — punctual, polite, and incredibly…

Great priceGeneral carpet cleaningArea rug cleaning

vs category

Blue = TopCleanVA, grey = interior cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q2: 5.00★ (13 reviews)2024-Q3: 5.00★ (10 reviews)2024-Q4: 5.00★ (13 reviews)2025-Q1: 3.91★ (11 reviews)2025-Q2: 5.00★ (18 reviews)2025-Q3: 5.00★ (7 reviews)2025-Q4: 3.67★ (3 reviews)2026-Q1: 5.00★ (2 reviews)2026-Q2: 5.00★ (22 reviews)2026-Q3: 4.20★ (10 reviews)2026-Q4: 5.00★ (7 reviews)2024-Q22025-Q12025-Q42026-Q32026-Q4
This companyIndustrydot size = review count

Price

$164-19% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 75%Reasonable 25%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%13+5.7Reliability 19%13+2.4Value 13%91+11.4Momentum 10%18+1.8Track record 9%33+2.9Accountability 6%63+3.9Experts Score= 28Not enough data for craft & service; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
13
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
13
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
91
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
18
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
33
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
63

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

Contact

📞 Call (757) 332-3995Request a call backWebsite ↗

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