INTERIOR CLEANING SERVICES · VIRGINIA BEACH, VA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%13+5.7Reliability 19%13+2.4Value 13%91+11.4Momentum 10%18+1.8Track record 9%33+2.9Accountability 6%63+3.9Experts Score= 28Not enough data for craft & service; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.28SCORE

TopCleanVA LLC

Better than 10% of interior cleaning services · #18 of 20

4.8★116 Google reviewsGoogle star rating as shown on Google Maps.
4.73★last 12 monthsAverage stars on reviews from the last 12 months only.
7%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Christopher · 2 weeks ago

Fast service! fast response time! solid pricing! And they do a whole lot more than carpets. Thanks TopClean!

Paid $150–200Great priceCarpet steam cleaning
★★★★★ Ruth · 3 weeks ago

Max came and cleared my dryer vent the same day I called. He was kind, professional, fast and thorough. I would definitely call again for any of their services

Paid $50–100Reasonable priceService not listed
★★★★★ Kayla · a month ago

I cannot recommend Top Clean Virginia enough! From start to finish, the entire process was so easy and convenient. I reached out yesterday, they responded quickly, scheduled me right away, gave me a heads-up before arriving, and were incredibly efficient and on time. They were thorough, friendly, kind, and worked…

Paid $200–250Reasonable priceCarpet steam cleaningUpholstery cleaning
★★★★★ Kee · 3 months ago

Very professional and prompt. Not to mention flexible with scheduling, as I was running a few minutes behind. Courteous from the moment I reached out to inquire about cleaning a Sectional. Will definitely use TopCleanVA again if needed

Paid $150–200Great priceUpholstery cleaning
★★★★★ Kate · 4 months ago

Got them for my move-out apartment clean and carpet cleaning and I was blown away with the speed and thoroughness of the clean! 10/10 will definitely be recommending them to all my friends in the peninsula.

Paid $450–500Great priceCarpet steam cleaningService not listed
★★★★★ Dillon · 4 months ago

Had a great experience with this company! We had them clean three rooms and an 8x11 area rug. Our guy was great, breathed new life in our area rug and completely removed a really bad stain from our bedroom carpet. Offered a free deodorizer spray and was out in less than an hour. 10/10 would recommend

Paid $150–200Great priceCarpet steam cleaningPet stain & odor removalArea rug cleaning

vs category

Blue = TopCleanVA, grey = interior cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q2: 5.00★ (13 reviews)2024-Q3: 5.00★ (10 reviews)2024-Q4: 5.00★ (13 reviews)2025-Q1: 3.91★ (11 reviews)2025-Q2: 5.00★ (18 reviews)2025-Q3: 5.00★ (7 reviews)2025-Q4: 3.67★ (3 reviews)2026-Q1: 5.00★ (2 reviews)2026-Q2: 5.00★ (22 reviews)2026-Q3: 4.20★ (10 reviews)2026-Q4: 5.00★ (7 reviews)2024-Q22025-Q12025-Q42026-Q32026-Q4
This companyIndustrydot size = review count

Price

$164-19% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 75%Reasonable 25%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%13+5.7Reliability 19%13+2.4Value 13%91+11.4Momentum 10%18+1.8Track record 9%33+2.9Accountability 6%63+3.9Experts Score= 28Not enough data for craft & service; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
13
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
13
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
91
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
18
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
33
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
63

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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