INTERIOR CLEANING SERVICES · VIRGINIA BEACH, VA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%13+5.7Reliability 19%13+2.4Value 13%91+11.4Momentum 10%18+1.8Track record 9%33+2.9Accountability 6%63+3.9Experts Score= 28Not enough data for craft & service; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.28SCORE
TopCleanVA LLC
Better than 10% of interior cleaning services · #18 of 20
4.8★116 Google reviewsGoogle star rating as shown on Google Maps.
4.73★last 12 monthsAverage stars on reviews from the last 12 months only.
7%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
TopCleanVA LLC for general carpet cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$203–$310
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 5 Google reviews tagged “General carpet cleaning”
DerekLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★Max and team did a great job cleaning carpets and the house I was moving out of. Very reasonably priced and I will definitely use again if needed!
Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
GrigoriiLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★TopCleanVA did an outstanding job with my carpet cleaning. The team was punctual, professional, and extremely detail-oriented. They managed to remove stains I thought were impossible to get rid of, and my carpets look and feel like new again. What impressed me most was their efficiency and care — they treated my…
Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
KristinaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★Did an amazing job for me! very thorough, highly recommend!
Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Sergei3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★Thanks bro! 💪🏼
Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Ivan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★I want to express my sincere thanks to TopClean VA and especially to technician Margulan for the outstanding carpet cleaning service! The results exceeded all my expectations — the carpets look brand new: spotless, fresh, and beautifully restored. Margulan is a true professional — punctual, polite, and incredibly…
Great priceGeneral carpet cleaningArea rug cleaning
vs category
Blue = TopCleanVA, grey = interior cleaning services average
Rating over time
Price
$164-19% vs typical interior cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Great price 75%Reasonable 25%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%13+5.7Reliability 19%13+2.4Value 13%91+11.4Momentum 10%18+1.8Track record 9%33+2.9Accountability 6%63+3.9Experts Score= 28Not enough data for craft & service; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
13
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
13
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
91
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
18
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
33
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
63
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0
