Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate this High Point cleaning service 4.9 out of 5 based on 52 reviews, with the owner responding to all feedback. Customers frequently describe punctual appointments, fair pricing, and thorough results for carpet, upholstery, and floor cleaning. Recurring themes include professional communication, quick scheduling, and staff members moving furniture to protect homes. One reviewer noted that the initial estimate remained unchanged after the work was completed.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
52 Google reviews we collected
Phrases our text analysis found in 37 written reviews
Price verdicts customers left with their Google review
Middle half of what 8 customers paid ($101–$198) · gold mark = category median.
How often each topic comes up in the written reviews
We read 37 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Stephen did a great job with my sofa ,He was very thorough and professional.”
“Very professional, did a fantastic job I would recommend”
“The gentleman who assisted me was very knowledgeable, patient, and kind.”
“I received my carpet cleaning services within a day of scheduling.”
“Price was fair and the job was done very well, and fast!”
“Highly recommended Steven was super easy to communicate and schedule even had an opening same day at a later time and did a great job on the carpets i…”
“If you’re in Goldsboro and want a five-star, trustworthy cleaning service, Topnotch is an outstanding choice.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired TopNotch Carpet & Upholstery Cleaning for 5 kinds of job. Pick one to see what they paid and said.
A+++ service! Our tech was able to get some tough stains out of these chairs and stools. Would recommend then to anyone!
Top Notch Carpet and Upholstery Cleaning provided TOP NOTCH service! I received my carpet cleaning services within a day of scheduling. He was very professional, quick yet thorough, and the price was great! I will be getting my hardwood floors cleaned next. Thanks, Top Notch!!
Great work! Efficient, on time, and very protective of our home. I will call again! Thank you. le
We were able to get an appointment within a few days. Steven was timely, professional, and did a great job on our couch. Price he gave us did not change. Would highly recommend and definitely use again.
Called to get a price on cleaning three rooms of carpet. The guy came out the next day, on time, and did a great job! So impressed that someone actually did the job they said they would! Very rare these days. Price was fair and the job was done very well, and fast! Would highly recommend this company.
| Job | Reviews | Category typical |
|---|---|---|
| Upholstery cleaning | 10 | $144–$277 |
| General carpet cleaning | 10 | $221–$423 |
| Deep clean | 5 | $347–$614 |
| Office & workplace cleaning | 4 | — |
| Standard cleaning | 2 | $158–$233 |
4.9 ★★★★★ 52 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Stephen did a great job with my sofa ,He was very thorough and professional. I am highly impressed with his performance.highly recommended.
Thank you for the kind words! We’re glad you’re happy with your sofa cleaning. We truly appreciate your recommendation!
Great service was great and on time.
Thank you for the 5-star review!
I had an unfortunate moving experience that caused my new sofa to get a stain from an exhaust pipe on it. The gentleman who assisted me was very knowledgeable, patient, and kind. Definitely helped ease my mind and I feel so much better now! Will be inquiring for future needs.
Thank you so much, Zacora! We’re glad we could make the situation easier and get everything taken care of. We truly appreciate your kind words and look forward to helping again!
A+++ service! Our tech was able to get some tough stains out of these chairs and stools. Would recommend then to anyone!
Thank you, Monica! We’re so happy you loved the results. Our upholstery cleaning team is always here to tackle those tough stains. We appreciate your recommendation!
Awesome and fair pricing did a great job.
Thank you for the 5-star review! We really appreciate your business and are glad you were happy with our service and pricing. Hope to serve you again soon!
Fast, proficient, professional, courteous.
Thank you so much for the 5-star review! We're thrilled to hear that you found our team fast, proficient, professional, and courteous.
Top Notch Carpet and Upholstery Cleaning provided TOP NOTCH service! I received my carpet cleaning services within a day of scheduling. He was very professional, quick yet thorough, and the price was great! I will be getting my hardwood floors cleaned next. Thanks, Top Notch!!
Thank you so much, Angel! We truly appreciate the 5-star review and are glad you were happy with the service. We’re thrilled to hear you’re considering us for your hardwood floor cleaning as well. We look forward to helping keep your carpets and floors looking their best!
Steve did an awesome job! We couldn’t be more pleased! Clearly communication and a job well done!!
Thank you, Patti! We really appreciate your kind words and 5-star review. We’re glad you were pleased with the communication and the quality of the work. It was a pleasure serving you, and we look forward to helping you again in the future!
Great work! Efficient, on time, and very protective of our home. I will call again! Thank you. le
Thank you so much, Lane! We truly appreciate your kind words and are delighted you were happy with our service. It means a lot to us that you’ll call TopNotch Carpet & Upholstery Cleaning again. Looking forward to helping you in the future!
This company does great work, stripping and waxing floors. They do our convenience stores and they look great.
TopNotch enjoys doing business for you!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
