Torque Automotive Industries - Hybrid Diagnostic, Repair, & Maintenance Shop
Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #347Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 139 Google reviews
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Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Torque Automotive Industries - Hybrid Diagnostic, Repair, & Maintenance Shop for 7 kinds of job.
Torque Automotive Industries - Hybrid Diagnostic, Repair, & Maintenance Shop for auto engine diagnostic
Clear ✕All 19 Google reviews tagged “Auto engine diagnostic”
Great guy, nice shop, not pushy, understanding about financial limitations. Did the job well, and at the price quoted.
Very professional trust worthy moral mechanic. Will give you great advice!
They did a great job replacing my prius headgasket! EASY to work with.
I haven't found a mechanic who knows as much about hybrid cars; we took my wife's car—a hybrid Toyota Prius—there, and it seemed like he knew everything about it. It was incredible, and they are very friendly, too. Creo que en Salem no hay quien sepa mas de vehiculos híbridos, este Hi es excelente.
I will never take my vehicles to any other shop! The service is fast, transparent, reliable and incredibly friendly. Best experience I’ve ever had with an auto repair company! I’m sending everyone I know to Torque!
The owner of this company was amazing and personally attended to my issues, bringing a flatbed with him, hauling away the car and then fixing it rapidly at a price far below anybody else else’s. Furthermore, this person came to me. Highly recommended from two completely separate people who do not know each other.…
Torque has been taking care of my second generation Sequoia for almost a year now, for everything from brakes to engine to electrical. They are absolutely outstanding to work with, fair, knowledgeable, friendly and SO. FAST. For instance, my family was packing up to leave for a spring break camping trip in the…
Amazing experience, customer service was clear, kind and completely informative. The prices were fair and altogether I would definitely recommend Torque to anyone!
Had some great advice from Hai on my Prius Plus, honest advice and super friendly to deal with. Highly recommend
Everyone was very friendly. I'm very confident the service on my Honda, Civic hybrid was done well, and the fees fair. I'm so confident and impressed by their work, I have referred Torque Automotive to four of my friends who are interested in them working on their cars.
Fantastic customer service. Shawn did an excellent job of explaining exactly what was going on with our Prius, and helping me put together a game plan for how to keep this car on the road for years to come. These guys obviously love what they do, and me and my family look forward to working with them going forward.…
Torque took care of me in a quick way to check my codes when my check engine light was coming on and going off again, and then when it needed a fix, they offered me the low cost option that usually fixes it, instead of a major and expensive repair. So thankful for their honesty in doing business! I’ll take my car there again if it ever needs anything!
AVOID THIS PLACE AT ALL COST!!! They will charge you for storage without disclosing it upfront $50/day. Be prepared to flush money. Was diagnosed one thing and then told they didn't confirm it by doing a complete diagnosis, close to $400 at this point plus more charges!! Avoid avoid avoid!!! BEYOND TERRIBLE SERVICE!!!
Hai is a wonderful mechanic, honest and fast. Provided excellent customer service on top of that. Went above and beyond, I would highly recommend.
Experience counts. This company will save you a lot of time, money and ease your concerns with their quality of work and ability to communicate. Came in to do an inspection for a 07 prius I had bought. He ran a full diagnostic ( not a partial some shops are limited to.) Included with it. He ran a full test to check…
Easy to work with, does good work.
Hai is great! Imagine the best mechanic at your local dealership. Now follow him home. You just found Hai’s shop. Well appointed, extra tidy. Hai was not the cheapest bid I had nor the most expensive but talking to him I could tell he knew what he was talking about. Turns out he is ASE certified in a whole list of…
Went in because my prius had a hybrid light come on. They were able to diagnose it and they got me back on the road really quick. Great service!
Rating only, no written review.
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto engine diagnostic | 19 | — |
| Oil change | 14 | — |
| Electrical repair | 10 | — |
| Brakes | 8 | — |
| Electrical | 5 | — |
| Battery | 5 | — |
| Exhaust | 2 | — |
