Torque Automotive Industries - Hybrid Diagnostic, Repair, & Maintenance Shop
Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #347Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 139 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Torque Automotive Industries - Hybrid Diagnostic, Repair, & Maintenance Shop for 7 kinds of job.
Torque Automotive Industries - Hybrid Diagnostic, Repair, & Maintenance Shop for oil change
Clear ✕All 14 Google reviews tagged “Oil change”
Hai and crew are very competent mechanics/technicians that provide great service. At this time we own Toyota vehicles and Hai formerly worked for Toyota as a certified “expert” technician. Torque is also a fun place to hang out if you enjoy talking vehicle maintenance stuff.
The service was great, the customer service was excellent, and the price for my Toyota Sienna was very reasonable. Torque Automotive is now my go-to shop for any services my vehicles need. I highly recommend them! Their little dog, Takumi, also made the wait much more enjoyable.
Torque has been taking care of my second generation Sequoia for almost a year now, for everything from brakes to engine to electrical. They are absolutely outstanding to work with, fair, knowledgeable, friendly and SO. FAST. For instance, my family was packing up to leave for a spring break camping trip in the…
I recently had my 20-year-old Lexus serviced at Torque Automotive Industries, and I couldn’t be more pleased with the experience. From start to finish, Sherry and Shawn were incredibly nice, helpful, and professional, making the entire process smooth and stress-free. Joshua, the technician, did a fantastic job on my…
Hai and his wife are great to work with. I made the shop switch as we relocated from Portland. Torque was the logical choice for our Toyota car maintenance. As a busy company owner myself, Hai went out of his way to take care of me with a shop vehicle while my car was in for a much needed tune up / service. The…
Fantastic customer service. Shawn did an excellent job of explaining exactly what was going on with our Prius, and helping me put together a game plan for how to keep this car on the road for years to come. These guys obviously love what they do, and me and my family look forward to working with them going forward.…
Cannot recommend these guys enough! Amazing customer service and great prices.
This is my second time coming to Torque Automotive Industries. I was send by my sister, my first service with them was an oil change, today I got a headlight replaced. So happy to have found and honest mechanic ^^
Took advantage of Torque’s oil change special and it was done quickly! Quick, efficient, and budget friendly. I even added them to the Snapchat check-in map while I was waiting!
Most reliable and cheapest place for an oil change! I would bring my car back for just about anything! Hai is always so accommodating and helpful no matter the situation! Thank you guys again!
I recently came in to have my Prius serviced. I was nervous as I’ve always had mediocre experiences with car shops since my uncles retired from the service business. I scheduled my service for 3pm and was lucky enough to make it early at 2:45 and expected to wait, no big deal. I was with my 5 year old which can make…
Experience counts. This company will save you a lot of time, money and ease your concerns with their quality of work and ability to communicate. Came in to do an inspection for a 07 prius I had bought. He ran a full diagnostic ( not a partial some shops are limited to.) Included with it. He ran a full test to check…
Easy to work with, does good work.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto engine diagnostic | 19 | — |
| Oil change | 14 | — |
| Electrical repair | 10 | — |
| Brakes | 8 | — |
| Electrical | 5 | — |
| Battery | 5 | — |
| Exhaust | 2 | — |

