Analyzing 6,723,7696.7M ReviewsFor 18,93618.9K Experts
Customers frequently praise the shop for efficient tire repairs, competitive pricing, and friendly staff who communicate clearly without pushing unnecessary upsells. The business is noted for accommodating same-day requests and offering flexible cost options. However, a small number of reviews cite significant delays for simple repairs, instances of high quotes that were later verified as unnecessary, and occasional oversights in vehicle inspections.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
824 Google reviews we collected
Phrases our text analysis found in 650 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 650 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They’re kind, competent, and patient with my wild pack of dogs.”
“They went above and beyond to give me the best price possible and get me back on the road as quickly as they could.”
“Slow, can't be bothered type of guys.”
“Quick thorough service, let me know about deals and coupons”
“All I know is my car was fine before I gave it to them and afterwards it smelled terrible.”
“They offer competitive pricing and give a range of cost options to meet my budget.”
“Over priced”
“I highly recommend this business and only wish they offered more services.”
“Would not recommend nobody to waste money EVEN IF YOUR GOING CHEAP.”
“I stopped by toscalito for a quick service and left genuinely impressed.”
“Toscalito charged me $25 to put on the lift, and lied to me.”
“They walked me through the process and pricing, got us scheduled once the wheels arrived, and were super communicative throughout the process.”
“…yee didn’t acknowledge me for 15min, talked to another customer, then ignored him, got a phone call, started talking on the phone, then went back to t…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Toscalito Tire & Automotive for 8 kinds of job. Pick one to see what they paid and said.
Great service. Got my tires done same day, right before the rain. Will go back and would recommend for sure. Kevin was super helpful.
These guys made one of the worst days I’ve had in a long time 100% better! They’re kind, competent, and patient with my wild pack of dogs. The customer service was amazing. They went above and beyond to give me the best price possible and get me back on the road as quickly as they could. I highly recommend this…
I love this shop and don’t take my cars anywhere else. They offer competitive pricing and give a range of cost options to meet my budget. And everyone is so nice. They were able to get me in and out in a couple of hours yesterday and I just did work at the coffee shop across the street while waiting.
Amazing job! Great customer service! Kevin took care of me and got me exactly what I needed. Im dialed with new snow tires for the winter season. I will be returning for all my tire needs!
I have done business with this establishment for 16 years and am 100% satisfied. They stand behind their work and never hesitate to correct any problem that may come up related to the service performed on your vehicle I can not say enough positive things about this company. Also, in a pinch they squeeze us in if…
Hit a curb and got a flat at 5pm on a Sunday! Aaa towed me to Toscanini and luckily Kevin was still locking up. He put my car in the secured lot and took my info. The next day I got a call from Herman at 7:30am and a quote. We agreed on the work and they had me back in my car by 2pm Monday!! I will def go back and…
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 125 | — |
| Oil change | 38 | — |
| Wheel alignment | 23 | — |
| Brakes | 14 | — |
| Auto engine diagnostic | 13 | — |
| General repairs | 13 | — |
| Air & cabin filter replacement | 9 | — |
| Steering & suspension repair | 4 | — |
4.8 ★★★★★ 824 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Fast and efficient always. Our go to for maintenance.
Hi James, thank you for your 5-star review! We're thrilled you find our oil change and maintenance service fast and efficient. We appreciate your trust!
Great customer service, fast and efficient
Hi Hedy, thank you for your 5-star review! We're thrilled you experienced great customer service and found our auto care fast and efficient. We appreciate your business!
Great service. Got my tires done same day, right before the rain. Will go back and would recommend for sure. Kevin was super helpful.
Hi David, thank you for the 5-star review! We're thrilled we could get your tires done quickly. We'll share your appreciation with Kevin. We look forward to providing you with more dependable auto care!
These guys made one of the worst days I’ve had in a long time 100% better! They’re kind, competent, and patient with my wild pack of dogs. The customer service was amazing. They went above and beyond to give me the best price possible and get me back on the road as quickly as they could. I highly recommend this business and only wish they offered more services. Thanks, guys! 🐾 Woof!
Hi Poseidon, thank you for your amazing 5-star review! We're thrilled we could turn your day around with our expert auto care and customer service. We'll share your kind words with the team. We appreciate your recommendation!
I love this shop and don’t take my cars anywhere else. They offer competitive pricing and give a range of cost options to meet my budget. And everyone is so nice. They were able to get me in and out in a couple of hours yesterday and I just did work at the coffee shop across the street while waiting.
Thank you, Lauren! We're thrilled you love our shop and appreciate our competitive pricing and quick service. It means a lot that you trust us with your cars. We'll share your kind words with our team for their excellent auto care!
Amazing job! Great customer service! Kevin took care of me and got me exactly what I needed. Im dialed with new snow tires for the winter season. I will be returning for all my tire needs!
Thanks, Paul! We're thrilled Kevin delivered such great customer service at Toscalito Tire & Automotive. Getting you set with snow tires for winter is exactly what we love doing. We look forward to being your go-to for all tire needs!
I have done business with this establishment for 16 years and am 100% satisfied. They stand behind their work and never hesitate to correct any problem that may come up related to the service performed on your vehicle I can not say enough positive things about this company. Also, in a pinch they squeeze us in if something unexpected comes up and handle the immediately
Thank you for your wonderful feedback, Michael! 16 years with Toscalito Tire & Automotive means the world to us. We're so glad our team has consistently delivered reliable service and been there when you needed us most!
Hit a curb and got a flat at 5pm on a Sunday! Aaa towed me to Toscanini and luckily Kevin was still locking up. He put my car in the secured lot and took my info. The next day I got a call from Herman at 7:30am and a quote. We agreed on the work and they had me back in my car by 2pm Monday!! I will def go back and recommend SR Toscalito Tire Shop to anyone that needs tires and service! Thank you!!
Your positive experience means so much to us, Amy! We're glad Kevin and Herman came through for you at Toscalito Tire & Automotive. Thank you for recommending us — we look forward to seeing you again!
Great response and service even on a Saturday. I highly recommend Kevin and the crew at Toscalito in San Rafael.
Thank you immensely, Lisa! We're so glad Kevin and the crew at Toscalito Tire & Automotive delivered great service, even on a Saturday. Your recommendation truly means the world to us!
Discovered this place through Chat GPT Met with Elli and then Kevin super sweet guys Advised me accordingly on my tires and fixed a puncture, I think they are my GOTO now if I have any tire issues
Thank you immensely, Elvis! So glad Elli and Kevin took great care of you at Toscalito Tire & Automotive. From tire advice to fixing that puncture — we're thrilled to be your go-to for tire issues!
Analyzing 6,723,7696.7M ReviewsFor 18,93618.9K Experts
