Experts Reviews · Company report
Total House Inspection logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%38+9.2Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty76−2.4Momentum penalty42−5.8Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Total House Inspection

Oak Park, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 77 mold inspectors · 4.9★ from 826 Google reviews

Report card

Percentile vs other mold inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Total House Inspection is better than 83% of mold inspectors.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Total House Inspection is better than 38% of mold inspectors.D
38
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Total House Inspection is better than 76% of mold inspectors.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Total House Inspection is better than 100% of mold inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Total House Inspection is better than 42% of mold inspectors.C
42
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Total House Inspection is better than 86% of mold inspectors.A
86

Reviews for your job

Customers hired Total House Inspection for 8 kinds of job.

Total House Inspection for mold sampling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold sampling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 22

All 18 Google reviews tagged “Mold sampling”

RebeccaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Bryan From Total House Inspections is my preferred inspector for my clients. -- he is thorough and extremely knowledgable. He lets you know at the end if he personally would buy it after going through the walkthrough and pointing things out. He is ALWAYS early to get the ball rolling.and not one of those…

Customer photo from Rebecca's review
Reasonable priceSewer line scopePre-listing inspectionsMold sampling
ErikaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John Reed was very thorough, took time to explain everything and was very knowledgeable! The inspection took a little longer than we were expecting (4.5 hrs) but it also was a 3000 sqft home with a basement, partial crawl, attic, garage and we had the add ons of sewer scope, radon, and ended up testing for mold in a…

Mold samplingSewer line scope+ Responsiveness+ Punctuality+ Quality
Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My inspector, John, was incredibly thorough, frank, and professional. He fielded my barrage of questions patiently and expertly. He explained each point of his inspection so that there were no surprises in his final report.

Mold samplingSewer line scope+ Punctuality+ Quality+ Professionalism
KellyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service as always. Detailed and knowledgeable

Mold samplingSewer line scope+ Responsiveness+ Punctuality+ Quality
Ian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic timing and availability. Summaries are detailed and provided the day after the inspection took place. Great people to work with and fair pricing. I would highly recommend them!

Mold samplingPre-listing inspectionsService not listed+ Responsiveness+ Punctuality+ Quality
TiffanyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Inspector completed a very thorough pre-listing inspection, plus mold sample and radon test. Very satisfied with the highly detailed report, and plan to hire this inspector when we put a contract on our next house.

Mold samplingPre-listing inspectionsService not listed+ Responsiveness+ Punctuality+ Quality
Rod6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John and his team was detailed and thorough while inspecting our new home. They provided great feedback which ended up saving us additional money when it was time to close.

Asbestos samplingMold samplingPre-listing inspections+ Responsiveness+ Punctuality+ Quality
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The inspection given was very professional and helped me from making a very costly mistake in a home purchase. Thank you so much for the due diligence you put into your work! It really made a difference.

Asbestos samplingIndoor allergen samplingMold sampling+ Responsiveness+ Punctuality+ Quality
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

Matt performed our home inspection for us after we bought our first home. He was knowledgable, honest and forth coming. We really appreciated all of his help

Mold samplingService not listed+ Professionalism+ Value
ClaraLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Thorough pre-purchase inspection of home with moisture imaging, mold and pest tests. Unable to check the sewer line because of clean out valve location inside back wall and it would not open. Very happy with technician's detail and services provided. Would HIGHLY recommend Total House to others!!

Mold sampling+ Responsiveness+ Punctuality+ Quality
princess5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Mold samplingPre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality
jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Lead-based paint testingMold samplingPre-listing inspections+ Punctuality+ Quality+ Professionalism
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Mold sampling+ Punctuality+ Quality+ Professionalism
Hasti12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Manufactured home inspectionsMold samplingSewer line scope+ Responsiveness+ Punctuality+ Quality
Ross5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Mold sampling+ Quality+ Professionalism+ Value
Nick5 years ago★★★★★

Rating only, no written review.

Lead-based paint testingMold samplingPre-listing inspections+ Punctuality+ Quality+ Professionalism
Tomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Lead-based paint testingMold samplingPre-listing inspections+ Punctuality+ Quality+ Professionalism
Megan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Lead-based paint testingMold samplingService not listed+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 50%Overpriced 25%Not sure 0%

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