Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Total House Inspection logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%38+9.2Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty76−2.4Momentum penalty42−5.8Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Total House Inspection

Oak Park, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 77 mold inspectors · 4.9★ from 826 Google reviews

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Report card

Percentile vs other mold inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Total House Inspection is better than 83% of mold inspectors.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Total House Inspection is better than 38% of mold inspectors.D
38
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Total House Inspection is better than 76% of mold inspectors.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Total House Inspection is better than 100% of mold inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Total House Inspection is better than 42% of mold inspectors.C
42
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Total House Inspection is better than 86% of mold inspectors.A
86

Reviews for your job

Customers hired Total House Inspection for 8 kinds of job.

Total House Inspection for multi-unit inspections

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.22
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 47/100.How Job match is calculatedBuilt only from reviews Google tagged “Multi-unit inspections”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 24

All 9 Google reviews tagged “Multi-unit inspections”

Tyler10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mike was awesome with our inspection. This personally my first experience, and he was definitely the best to show me the ropes. He is very knowledgeable, very thorough, and very friendly.

Sewer line scopeMulti-unit inspections
DevilLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

Horrible service, considering they are not licensed and or regulated, they are unprofessional, and did not walk me through an inspection, but in fact never completed a detailed inspection, as they stated in the services offered.

OverpricedMulti-unit inspections
Vernadette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I'm very satisfied with the services provided by John Reed. He was very thorough and professional. The inspection report for delivered in a timely manner and was extensive. I will hire him again.

Multi-unit inspectionsRental property inspections+ Punctuality+ Quality+ Professionalism
Clayton5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Total house inspection was incredible and Matt was great to work with. Knowledgeable, professional, efficient, and great communication along the process of inspecting the home. I will definitely use again.

Multi-unit inspectionsRental property inspections
OrlandoLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service!

Multi-unit inspections+ Responsiveness+ Punctuality+ Quality
Natalino11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★

The inspection itself, and the guy who came out were great. But now Im getting calls every day from home security services and each one says Total Home Inspection referred them. They basically sold my phone number, this is not something I opted into. Very unhappy.

Multi-unit inspections
Nicholas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Multi-unit inspections+ Responsiveness+ Punctuality+ Quality
Naveena5 years ago★★★★★

Rating only, no written review.

Multi-unit inspections+ Professionalism
Brooke9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Multi-unit inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 50%Overpriced 25%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Sewer line scope56—
Pre-listing inspections45—
Mold sampling18—
Manufactured home inspections18—
Rental property inspections14—
Multi-unit inspections9—
New construction inspections7—
11th month warranty inspections6—

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