Experts Reviews · Company report
Total House Inspection logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%38+9.2Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty76−2.4Momentum penalty42−5.8Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Total House Inspection

Oak Park, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 77 mold inspectors · 4.9★ from 826 Google reviews

Report card

Percentile vs other mold inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Total House Inspection is better than 83% of mold inspectors.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Total House Inspection is better than 38% of mold inspectors.D
38
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Total House Inspection is better than 76% of mold inspectors.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Total House Inspection is better than 100% of mold inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Total House Inspection is better than 42% of mold inspectors.C
42
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Total House Inspection is better than 86% of mold inspectors.A
86

Reviews for your job

Customers hired Total House Inspection for 8 kinds of job.

Total House Inspection for pre-listing inspections

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Pre-listing inspections”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 30

All 45 Google reviews tagged “Pre-listing inspections”

RebeccaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Bryan From Total House Inspections is my preferred inspector for my clients. -- he is thorough and extremely knowledgable. He lets you know at the end if he personally would buy it after going through the walkthrough and pointing things out. He is ALWAYS early to get the ball rolling.and not one of those…

Customer photo from Rebecca's review
Reasonable priceSewer line scopePre-listing inspectionsMold sampling
Alexandria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service. Very thorough. Patient with me as I asked a million questions. I highly recommend this company

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality
Unknown5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome experience with Mr Reed and his colleague as they went above and beyond to make sure my new home were in liveable conditions from top to bottom! As this is my 1st time buying a home a few things missed my eye that he caught and i cant thank you guys enough for making my well being and safety a priority!!!…

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality
Casana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The inspector, Dan, was incredibly professional. He was on time and explained everything to us. We left the inspection extremely confindent in the home we were purchasing. Felt like we made a new friend. We will definitely use them in the future.

Pre-listing inspectionsSewer line scope+ Punctuality+ Quality+ Professionalism
Lilly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional. He explained everything to us.

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was impressed with the thoroughness of the inspection. Professional, friendly, and gave me lots of tips on maintenance of my newly purchased home in the years ahead.

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality
BiancaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John was super informative and helpful throughout the process. I honestly couldn't have asked for better communication. Highly recommended!

Manufactured home inspectionsPre-listing inspectionsRental property inspections+ Responsiveness+ Punctuality+ Quality
Adria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John and JC were great! They were on time, personable, thorough and professional. They wore masks and booties the whole time which was appreciated. They performed a very detailed inspection, explained the results and provided a detailed report covering the entire inspection. Would definitely recommend!

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality
Ian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic timing and availability. Summaries are detailed and provided the day after the inspection took place. Great people to work with and fair pricing. I would highly recommend them!

Mold samplingPre-listing inspectionsService not listed+ Responsiveness+ Punctuality+ Quality
Eve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend. John was very thorough, professional, friendly and knowledgeable.

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality
TiffanyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Inspector completed a very thorough pre-listing inspection, plus mold sample and radon test. Very satisfied with the highly detailed report, and plan to hire this inspector when we put a contract on our next house.

Mold samplingPre-listing inspectionsService not listed+ Responsiveness+ Punctuality+ Quality
Rod6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John and his team was detailed and thorough while inspecting our new home. They provided great feedback which ended up saving us additional money when it was time to close.

Asbestos samplingMold samplingPre-listing inspections+ Responsiveness+ Punctuality+ Quality
JoanneLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John did a thorough Evaluation of this property for me before my purchase. I highly recommend. He explained everything thoroughly and told me what was most important and just what were suggestions. I would recommend this company and John, great job , and they deserve all five stars!!

Manufactured home inspectionsPre-listing inspections
Cheyenne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John Reed was great! He explained everything fully, was very patient with any questions I had and was very thorough! Thanks again!

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality
Kyle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very helpful and informative for our inspection. I would recommend them to others!

Pre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality
Liah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John Reed was extremely thorough and helpful, and was very nice to talk to and work with. Thanks for making it such an enjoyable experience !

Pre-listing inspectionsSewer line scope+ Quality+ Professionalism
donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

John was our appraiser, he was on time, very professional and extremely thorough. He spent a lot of time making sure that everything was working properly and didn’t hesitate to answer questions and share his results as he found them. The inspection report was huge and sent in less than 24 hours. He was a very…

New construction inspectionsPre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality
W8YGLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I am glad that I used this service. This guy can find a hair on a frogs back. Very Through Inspection .

Pre-listing inspections+ Responsiveness+ Punctuality+ Professionalism
SteveLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Extremely professional inspection. The inspector found issues that I would have never discovered until it was too late. I am very happy with the services and the inspector.

Pre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality
Erik6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Was very satisfied with the inspection I had preformed. Matthew was very thorough and took the time to explain everything he found and what his recommendations were. The report he provided not only detailed those findings but also included pictures of everything as well. I was very happy with his work and would…

Pre-listing inspectionsSewer line scope
JoslynLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★

John came out to inspect the house. Did his own thing while we waited in the car.. wish he would’ve allowed us to walk through with him, because he missed a few things. He told us things verbally but did not write it in the report. Access panels were not checked for plumbing. He said the tub drained slow... turns…

Pre-listing inspections
princess5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Mold samplingPre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality
Devika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Pre-listing inspections
jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Lead-based paint testingMold samplingPre-listing inspections+ Punctuality+ Quality+ Professionalism
Jeff5 years ago★★★★★

Rating only, no written review.

Pre-listing inspections
Alexandra5 years ago★★★★★

Rating only, no written review.

Pre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality
gerod4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Pre-listing inspectionsSewer line scopeService not listed+ Responsiveness+ Punctuality+ Quality
Benjamin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality
HolgerLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Pre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Professionalism
TakeshiLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Pre-listing inspections+ Punctuality+ Quality+ Professionalism
Carl9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality
Leonard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

11th month warranty inspectionsPre-listing inspectionsRental property inspections
PatriceLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality
Eric5 years ago★★★★★

Rating only, no written review.

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality
Nick5 years ago★★★★★

Rating only, no written review.

Lead-based paint testingMold samplingPre-listing inspections+ Punctuality+ Quality+ Professionalism
Tomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Lead-based paint testingMold samplingPre-listing inspections+ Punctuality+ Quality+ Professionalism
Roy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Pre-listing inspectionsRental property inspections+ Responsiveness+ Punctuality+ Quality
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Annual maintenance checkupPre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality
Carl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Pre-listing inspections+ Professionalism
Kyla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Pre-listing inspections+ Punctuality+ Quality+ Professionalism
lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Pre-listing inspections+ Professionalism
Kim6 years ago★★★★★

Rating only, no written review.

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality
marvin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Manufactured home inspectionsPre-listing inspectionsService not listed
ken11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality
Taylor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 50%Overpriced 25%Not sure 0%

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