Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Total House Inspection logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%38+9.2Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty76−2.4Momentum penalty42−5.8Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Total House Inspection

Oak Park, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 77 mold inspectors · 4.9★ from 826 Google reviews

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Report card

Percentile vs other mold inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Total House Inspection is better than 83% of mold inspectors.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Total House Inspection is better than 38% of mold inspectors.D
38
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Total House Inspection is better than 76% of mold inspectors.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Total House Inspection is better than 100% of mold inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Total House Inspection is better than 42% of mold inspectors.C
42
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Total House Inspection is better than 86% of mold inspectors.A
86

Reviews for your job

Customers hired Total House Inspection for 8 kinds of job.

Total House Inspection for rental property inspections

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Rental property inspections”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 21

All 14 Google reviews tagged “Rental property inspections”

RebeccaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Bryan From Total House Inspections is my preferred inspector for my clients. -- he is thorough and extremely knowledgable. He lets you know at the end if he personally would buy it after going through the walkthrough and pointing things out. He is ALWAYS early to get the ball rolling.and not one of those…

Customer photo from Rebecca's review
Reasonable priceSewer line scopePre-listing inspectionsMold sampling
JulieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional and straight forward experience, thanks!

Sewer line scopeRental property inspectionsService not listed+ Responsiveness+ Punctuality+ Quality
Vernadette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I'm very satisfied with the services provided by John Reed. He was very thorough and professional. The inspection report for delivered in a timely manner and was extensive. I will hire him again.

Multi-unit inspectionsRental property inspections+ Punctuality+ Quality+ Professionalism
BiancaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John was super informative and helpful throughout the process. I honestly couldn't have asked for better communication. Highly recommended!

Manufactured home inspectionsPre-listing inspectionsRental property inspections+ Responsiveness+ Punctuality+ Quality
JacquelineLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great thorough job and amazing customer service, definitely recommend for any home inspection needs.

Rental property inspectionsSewer line scope+ Quality+ Professionalism
Monique4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you John Reed for the great inspection. You did the inspection for my home last March and here you did the inspection for my first rental property. Very knowledgeable, very professional and I appreciate the detailed report. It helps when I get contractors out to work on my home and it’ll help with this property for sure.

Customer photo from Monique's review
Rental property inspections+ Quality
Clayton5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Total house inspection was incredible and Matt was great to work with. Knowledgeable, professional, efficient, and great communication along the process of inspecting the home. I will definitely use again.

Multi-unit inspectionsRental property inspections
Anuj3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Rental property inspections+ Responsiveness+ Punctuality+ Quality
Oliva2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Rental property inspections+ Responsiveness+ Punctuality+ Quality
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

New construction inspectionsRental property inspectionsService not listed+ Responsiveness+ Punctuality+ Quality
Leonard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

11th month warranty inspectionsPre-listing inspectionsRental property inspections
Roy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Pre-listing inspectionsRental property inspections+ Responsiveness+ Punctuality+ Quality
Brittney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Rental property inspections+ Punctuality+ Quality+ Professionalism
wahid5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★

Rating only, no written review.

Rental property inspectionsService not listed

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 50%Overpriced 25%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Sewer line scope56—
Pre-listing inspections45—
Mold sampling18—
Manufactured home inspections18—
Rental property inspections14—
Multi-unit inspections9—
New construction inspections7—
11th month warranty inspections6—

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