Experts Reviews · Company report
Total House Inspection logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%38+9.2Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty76−2.4Momentum penalty42−5.8Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Total House Inspection

Oak Park, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 77 mold inspectors · 4.9★ from 826 Google reviews

Report card

Percentile vs other mold inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Total House Inspection is better than 83% of mold inspectors.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Total House Inspection is better than 38% of mold inspectors.D
38
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Total House Inspection is better than 76% of mold inspectors.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Total House Inspection is better than 100% of mold inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Total House Inspection is better than 42% of mold inspectors.C
42
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Total House Inspection is better than 86% of mold inspectors.A
86

Reviews for your job

Customers hired Total House Inspection for 8 kinds of job.

Total House Inspection for sewer line scope

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer line scope”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 56 Google reviews tagged “Sewer line scope” · showing 40

Loai6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We are in the process of buying our first home. We wanted the best inspection possible, and we heard about Total House Inspection. We were recommended John, who did an amazing job! He took his time and was very thorough. He walked us through the entire inspection and gave us so much information about the condo we’re…

Great priceSewer line scope
Tyler10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mike was awesome with our inspection. This personally my first experience, and he was definitely the best to show me the ropes. He is very knowledgeable, very thorough, and very friendly.

Sewer line scopeMulti-unit inspections
RebeccaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Bryan From Total House Inspections is my preferred inspector for my clients. -- he is thorough and extremely knowledgable. He lets you know at the end if he personally would buy it after going through the walkthrough and pointing things out. He is ALWAYS early to get the ball rolling.and not one of those…

Customer photo from Rebecca's review
Reasonable priceSewer line scopePre-listing inspectionsMold sampling
JulieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional and straight forward experience, thanks!

Sewer line scopeRental property inspectionsService not listed+ Responsiveness+ Punctuality+ Quality
MelissaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

THI was recommended to me by a friend and JC was great. She performed a thorough inspection, and took the time to explain everything to me (what she was looking for, whether potential issues needed to be repaired or just monitored, etc). The follow up was great too- very responsive via email, and the final report…

Sewer line scopeService not listed+ Responsiveness+ Punctuality+ Quality
Casana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The inspector, Dan, was incredibly professional. He was on time and explained everything to us. We left the inspection extremely confindent in the home we were purchasing. Felt like we made a new friend. We will definitely use them in the future.

Pre-listing inspectionsSewer line scope+ Punctuality+ Quality+ Professionalism
ErikaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John Reed was very thorough, took time to explain everything and was very knowledgeable! The inspection took a little longer than we were expecting (4.5 hrs) but it also was a 3000 sqft home with a basement, partial crawl, attic, garage and we had the add ons of sewer scope, radon, and ended up testing for mold in a…

Mold samplingSewer line scope+ Responsiveness+ Punctuality+ Quality
Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My inspector, John, was incredibly thorough, frank, and professional. He fielded my barrage of questions patiently and expertly. He explained each point of his inspection so that there were no surprises in his final report.

Mold samplingSewer line scope+ Punctuality+ Quality+ Professionalism
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve used Total Home with almost every client of mine. They are very knowledgeable, professional, and get the job done. I recommend them to all of my clients!

Sewer line scopeService not listed+ Responsiveness+ Punctuality+ Quality
NicholasLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve used them several times for home inspections. They are a thorough and professional company and I would recommend them for anyone seeking a home inspection.

Sewer line scope+ Responsiveness+ Punctuality+ Quality
KellyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service as always. Detailed and knowledgeable

Mold samplingSewer line scope+ Responsiveness+ Punctuality+ Quality
JosephLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John Reed was very thorough in his inspection of the property my wife and I are buying. He showed up early and his reports were all delivered with that same promptness. He inspected the interior and exterior of the home including the sewer, a radon test, and the other usual components of an inspection.

Sewer line scopeService not listed+ Responsiveness+ Punctuality+ Quality
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John was the best! Very, very thorough! Very detailed! Explained to me and my client his findings and walk her through the inspection. Very satisfied with his service. Will be using Total House again and I will ask for John! He actually was fun to work with!

11th month warranty inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality
BiancaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John was super informative and helpful throughout the process. I honestly couldn't have asked for better communication. Highly recommended!

Manufactured home inspectionsPre-listing inspectionsRental property inspections+ Responsiveness+ Punctuality+ Quality
FredLocal Guide · 135 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great working with this group. Thorough inspection, roof, attic, etc. Explained all findings gave info on basic maintenance and repairs to save any further damage. Answered all questions and made me feel comfortable with the house purchase

New construction inspectionsSewer line scope+ Quality+ Professionalism
shu10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The experience with Matt is amazing. He is very professional and very carefully explained all the details. The report documents every inspections and provides repair and maintenance suggestions. Highly recommended!

Sewer line scope+ Responsiveness+ Punctuality+ Quality
JacquelineLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great thorough job and amazing customer service, definitely recommend for any home inspection needs.

Rental property inspectionsSewer line scope+ Quality+ Professionalism
Brock9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John from total house inspection came and did our house inspection. This is our first house and our first time going through this process. John was very polite and professional and did an awesome job! Everytime we had a question or concern he took the time to walk us through and answer each question and gave us alot…

Sewer line scopeService not listed+ Responsiveness+ Punctuality+ Quality
DaynaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My realtor suggested this company. We scheduled my inspection very quickly. They responded & came out less than a week after scheduling them. They showed up early to the appointment and were extremely thorough in inspecting all areas in which they had access to. I would definitely recommend this company. And I hope…

Sewer line scopeService not listed+ Responsiveness+ Punctuality+ Professionalism
Daisy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

As a first time home buyer, I was terrified of the inspection process. Total Home Inspection was easy to get a hold of to schedule the appointment and great customer service from beginning to end. Along with the standard home inspection, I also requested a sewer scope. Both services were fairly priced and the…

Sewer line scopeService not listed+ Responsiveness+ Punctuality+ Quality
Kyle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very helpful and informative for our inspection. I would recommend them to others!

Pre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The inspection given was very professional and helped me from making a very costly mistake in a home purchase. Thank you so much for the due diligence you put into your work! It really made a difference.

Asbestos samplingIndoor allergen samplingMold sampling+ Responsiveness+ Punctuality+ Quality
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My inspector was prompt, communicative, and very knowledgeable. I learned a lot as part of my home inspection.

Sewer line scopeService not listed+ Responsiveness+ Quality+ Professionalism
SheereenLocal Guide · 106 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John was incredible-- he checked everything and told us any concerns or good things there were while he was checking them, and went through all the items in each room over again at the end of the inspection. He was patient and did everything thoroughly and kept asking if we had questions. He also gave us advice…

Manufactured home inspectionsSewer line scope
Cason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John did a great job of inspecting home for us. Report went in to great detail. John walked us through all the items we would need to address and gave some ideas for how to proceed (what type of professional we would need to perform service)

Sewer line scopeService not listed+ Quality
Liah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John Reed was extremely thorough and helpful, and was very nice to talk to and work with. Thanks for making it such an enjoyable experience !

Pre-listing inspectionsSewer line scope+ Quality+ Professionalism
donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

John was our appraiser, he was on time, very professional and extremely thorough. He spent a lot of time making sure that everything was working properly and didn’t hesitate to answer questions and share his results as he found them. The inspection report was huge and sent in less than 24 hours. He was a very…

New construction inspectionsPre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Extremely professional inspection. The inspector found issues that I would have never discovered until it was too late. I am very happy with the services and the inspector.

Pre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality
Erik6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Was very satisfied with the inspection I had preformed. Matthew was very thorough and took the time to explain everything he found and what his recommendations were. The report he provided not only detailed those findings but also included pictures of everything as well. I was very happy with his work and would…

Pre-listing inspectionsSewer line scope
Niccole5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Really happy with the detailed report and everything was done timing and thorough! Thanks Dan for your hard work, and amazing service!

Manufactured home inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality
Shay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

I tried to use the sewer scope inspection service before I bought my new home in Detroit Michigan. I was called the by the company just to be told that coming out to Detroit Michigan , a dominant black neighborhood might I add ! Was not worth the time I was told I will have to pay over $900 dollars just to come out!…

Sewer line scope
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Sewer line scopeService not listed+ Responsiveness+ Punctuality+ Quality
princess5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Mold samplingPre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality
jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Lead-based paint testingMold samplingPre-listing inspections+ Punctuality+ Quality+ Professionalism
Erik10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Sewer line scope+ Punctuality+ Quality+ Professionalism
Adam5 years ago★★★★★

Rating only, no written review.

Sewer line scope+ Responsiveness+ Punctuality+ Quality
Alexandra5 years ago★★★★★

Rating only, no written review.

Pre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality
gerod4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Pre-listing inspectionsSewer line scopeService not listed+ Responsiveness+ Punctuality+ Quality
HolgerLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Pre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Professionalism
King4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Manufactured home inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality

Show more sewer line scope reviews (16 more) →

Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 50%Overpriced 25%Not sure 0%

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