Totally Hooked Plumbing & Drains

Ashton was very kind, professional, and incredibly helpful. The service was very proficient and he was very polite. We were very appreciative of his help , he did a great job !

Great job, once again! Thanks...

I have to say that Collin the technician that came out did a exceptional job. First he unclog my main pipe in the rain. I offered to hold a umbrella over his head but he didn't mind the water and I have to say he is a cutie! But he also taught me what the main problem was took a camera through my sewage pipe and… Read full review

I wanted to wait to do this review to thoroughly test out everything that was done at out house. Over $13k worth of work was done so it was a big project. The water heater, new toilets, milling, laundry room, garage disposal, pump and partial repiping is holding up well. Throughout this project Ashton went above and… Read full review

Thank you so much to the guys who came and saved the day! My septic backed up the last night and with two kids, I was panicking and scared to run any water in the house. They came today and fixed the issue and also called an additional plumber to find a clog. All work was done in less than 3 hours. Thanks again! You guys are awesome!!!

Was misled about what was going on in my pipes. Was told I had root intrusion throughout my system. The video I was shown was grainy and blurry. So I took in the information that was told to me by young man after camera inspection. Come down to it there was no root intrusion anywhere. A few leaves by the laundry… Read full review

Service was prompt and friendly. Tech did a good job and was knowledgeable.

Colin was awesome, informative and was able to get my drain cleared quickly. I really appreciate the amazing service!

This company is amazing. They arrived quickly when given short notice and were able to start on the job immediately. I hope to never need a plumber, but if I do, they will be the only people I will ever call. Great pricing to. A special thanks to their techs Jon and Brendan

Ashton was amazing

Ashton was good at the service call

My sink was clogged and you guys helped me right away! Ashton helped me and my family! Great service.

Ashton came to the service call and had it resolved in under ten minutes. Much appreciated. Reasonable priced. Personable and professional service. Easy to read estimates. Straight forward pricing. Thanks so much.

Ashton and Devon showed up on time. Both men were professional, courteous, and took the time to thoroughly explain the issue and my repair options. They completed the work and left my kitchen as clean as they found it. Both men were kind and respectful. I will call again if the need arises. I will ask for Ashton and Devon.

Davon and Ashton were prompt, helpful and professional. They left everything neat and clean. We will definitely call again.

Jarrett and Mike really worked with us and helped us out tremendously! This is a great company to work with if you have any plumbing issues 🫶🏾❤️.

Collin did a great job diagnosing our issue

Everyone is kind and courteous. Collin showed up on time and quickly took care of the problem. He was very knowledgeable. Will definitely use this company for any future plumbing needs.

They came out and fixed what was wrong with the drains, very professional and quick. thank you

Jarrett came out and got us back up to speed in no time with polite, diligent and excellent service. Thank you!

Exceptional service I'm very comfortable with everything that Collin and James went over with me today

Had a great experience with Totally Hooked Plumbing from start to finish. Jayden and Alex in the office were both incredibly helpful and communicative while getting everything coordinated and scheduled. Today, John and Anthony came out and did a stellar job clearing up our plumbing issue. They were professional,… Read full review

Totally Hooked does it all. Just built a home they provided a full plumbing service even my septic system. Just purchased home and totally hooked gave me with the ultimate peace of mind. Jarrett was our technician he was amazing start to finish. Hard guy to forget considering we have the same name

I was told what i needed and what they would do. When Drake arrived i showed him where the problem was and he got his tools and went to work. cast iron pipe is a pain, but Drake handled the job. even though it took a little longer than expected, everything is back to working the way it is supposed to. Drake did a… Read full review

What a job Install crew came out and made sure they walked me through the process of what was being done and didn’t leave until the solution was done Sales guys came out and made sure I knew the solution not a temporary fix These guys are legit and I will make sure to tell my people where to go for any plumbing… Read full review

Good service that was easy to schedule! Plumber showed up on time, worked quickly, and made sure to explain along the way. Definitely recommend!

Collin Arrived promptly was very polite very knowledgeable explained to me what all the options would be for the plumbing problem in my sink. I am totally satisfied, and I would recommend him to anyone. Nice young man!

Collin was our service technician and could not have been more impressive with his hard work, determination and attention to detail. He worked tirelessly to solve our issue. Way above the basics. Its obvious he has been taught well the meaning of outstanding customer service.

Goose and Hawk were absolutely superb. Friendly, prompt, just great overall customer service

Cody was punctual, respectful, and professional from start to finish. Not only did a phenomenal job, but taught me how to prevent future drainage issues. Definitely ask for him when you call!

Micheal was super awesome and did an amazing job! Thanks for saving me!!

This company is fantastic!!!! Special thanks to Mike, Will and Jarret. You guys rock! Thank you for turning an unpleasant task into an enjoyable experience.

Mike was here today to clean and mill the drain lines. Extremely professional. Kept me updated throughout the process. Explained everything he did at the end of the day. Highly recommend Totally Hooked.

Highway robbery. They sent some kid who charged me $189 to pretend to snake my tub drain. There were some wood chips blocking the drain entry, but he had to pretend to snake it thru the overflow first to get his sale for the day. Nice kid. Horribly dishonest business practices.

Working with the company was an all-around excellent experience. Communication was top-notch leading into the appointment, and upon arrival, technician Justin G. was equally skilled at segmenting the issue into potential causes and then addressing them. He was also beyond respectful of the property, striving to… Read full review

I wasn't at home whenever Justin came to the house but from what my wife says he did an awesome job and was totally professional. What I was quoted over the phone is what we had to pay, I am glad that we used totally hooked, and if we ever have any more problems we will definitely use them again. I am just hoping we don't have to for a while lol

I called and was pleased that I was able to get someone so fast. Jarrett V. Was very polite and listen and ask questions then went to work to fix the problem. Thanks doing a great job. I will recommend this company to my friends and family that may need work.

Absolutely 5 star, Colin was great he actually gave me a little more information than a lot of other plumbers over a reoccurring issue. He offered me a solution instead of just a patch fix , Which he was willing to do but offered a better options to solve the problem. there was no pressure to upsell at all.

Today Drake L. definitely saved our evenning, and our home from a complete mess. He was so kind, and helpful. He answer our questions and took time to patiently clear our doubts. Who would have imagined that eggshells could clog pipes? 😂 newbies here! Would highly recommend Totally Hooked Plumbing and kuddos to… Read full review

Very professional, polite and punctual.

Justin S. is by far one of the most professional and knowledgeable technicians I’ve ever met. His passion for his work is obvious in the quality and care he puts into every job. If you’re looking for someone who truly cares about both his craft and his customers, I would highly recommend Justin and this company every single time.

Had family over at my house and plumbing decided to act up. Called totally hooked Ms Audrey sent Mr Jarret came to save the day! He was professional, courteous, and highly efficient. Not only did he solve the immediate issue, but with his camera he found another issue I didn’t even know about. He had a remedy… Read full review

Excellent customer service. Quick and easy. Super kind and affordable

Great experience, late night main line clog. Technician Collin, cleared it skillfully and efficiently! Will definitely use this company in the future.

Collin, Drake and Mike (and Mike's helper whose name we unfortunately did not catch) were very helpful and friendly! The explained everything perfectly and answered any and all questions we had. We look forward to working with you guys again in the future!

On time, professional, great service and reasonable pricing. Will recommend this company when asked.

Colin showed up at the time agreed upon and took care of a badly clogged bathtub drain. Problem solved!! Fast and courteous. I highly recommend Totally Hooked and will gladly us e them again!!

They came out on short notice and was very professional about all aspects of my repair.

Collin and Austin did a great job! I have had an ongoing issue with my drains and they used a camera and suggested a more permanent treatment. I'll definitely look into it in the future. Scheduling was easy and they showed up the same day.

Justin S and Eric arrived on time and did a great job. They were very professional and knowledgeable about fixing my clogged kitchen sink. We will seek their services again if another problem arises!

We had a toilet overflowing and we suspected a drain blockage. Called Sunday at 7pm and by Monday 8am Jarrett was here fixing the blockage. AMAZING service! From the lady in the phone who scheduled us, to Jarrett with his service. He also gave us potential options to avoid more issues and explained everything.

Ashton and Colin just left after taking care of a massive clog I had in my bathroom. Super professional and knowledgeable. Highly recommend Totally Hooked

Jarrett was awesome! Got the job done with great explanations and was not rushed. Addressed concerns that could come up in the future and explained solutions that would make sense for our plans with the house, but never felt pushy at all. Great service! Will be coming back in the future!

Collin was fabulous. He asked questions to make sure he knew what the issues were. Then he checked things out. He explained what he was going to do and made sure it was okay with me. He got the job done quickly. We have other issues we still need to address and he is putting together some plans to get those fixed. I… Read full review

Ryan did a great job clearing our pipes and making sure eveyrhing was working correctly. Very professional and quick.

I contacted Totally Hooked Plumbing & Drains through a Google ad because I needed a company with the ability to run a camera through my drain pipes. My owner’s suite shower wasn’t operating correctly, and I wanted to make sure there weren’t any roots in the line. Scheduling was very easy, everyone I spoke with over… Read full review

Was extremely happy WTH the work and information Collin did.

Collin had great customer service and i appreciate it

Thank you to Kimo and his crew for the amazing services! They were very polite and friendly. 10/10. Definitely recommend this company for anyone in need of Plumbing work.

Collin came and took care of our problem. He was honest and upfront about all the services and pricing. Definitely recommend them if you need good and fair plumbing done.