Totally Hooked Plumbing & Drains

I wanted to wait to do this review to thoroughly test out everything that was done at out house. Over $13k worth of work was done so it was a big project. The water heater, new toilets, milling, laundry room, garage disposal, pump and partial repiping is holding up well. Throughout this project Ashton went above and… Read full review

Jea replace a water meter add my town home and broke a PVC pipe while doing it. They left it just like that, didn't say anything. I came home late from work, didn't notice saw the next day pouring water into the street. JEA basically said not our problem, so I called totally hooked. When I made the appointment the… Read full review

Ashton was very knowledgeable and professional

Goose and Hawk did a excellent job. If you use anyone else you’re wasting your money. These guys showed me what they were doing and how I should maintain it going forward. I won’t put another company on blast here who overcharged me to clean out the house drain and not the actual tanks. This team never opened it… Read full review

You installed a complete re-pipe. You guys are the best!!! Excellent service and work. Everybody that I worked with was top notch!! I will use you on my next project.

Anthony was amazing.. very exact and thorough.. I am a self proclaimed diy'er and I would hire him again ..

The workers at Totally Hooked Plumbing have really taken service to the next level. From their customer service representatives handling you with respect and patience, all the way to the technicians That arrive at your door. They show up prepared, knowledgeable, and ready to find the best solution to your problem.… Read full review

I had a great experience with Totally Hooked Plumbing. Ashton and Devon were absolutely fantastic, they were hardworking, professional, and very pleasant to have around. They worked tirelessly and stayed focused until the job was completely finished. It’s clear they take pride in their work and truly care about… Read full review

This company is great! They took me in the same day scheduled me for 4pm but the plumber arrived at 12pm instead for my leaky kitchen sink. He was very professional and kind. He did a great job and finished in a timely manner.

John and Jason were top notch! Very helpful, informative and we can’t be more appreciative based on the circumstances of the situation. We highly recommend 💯

As a novice homeowner, I was initially uncertain how to address an unfamiliar issue that arose in my backyard. Upon contacting this company, a technician named Colin was dispatched. He conducted himself with exceptional professionalism, demonstrating a comprehensive understanding of the situation. Not only did he… Read full review

Drake was very professional and did excellent work.

Totally Hooked does it all. Just built a home they provided a full plumbing service even my septic system. Just purchased home and totally hooked gave me with the ultimate peace of mind. Jarrett was our technician he was amazing start to finish. Hard guy to forget considering we have the same name

Collin was fantastic! Really friendly and got our broken pipes fixed up and running again in about a hour.

I was told what i needed and what they would do. When Drake arrived i showed him where the problem was and he got his tools and went to work. cast iron pipe is a pain, but Drake handled the job. even though it took a little longer than expected, everything is back to working the way it is supposed to. Drake did a… Read full review

Walter did an amazing job! His customer service was outstanding! If I ever need plumbing repairs again, I will definitely be calling to tall hooked!

What a job Install crew came out and made sure they walked me through the process of what was being done and didn’t leave until the solution was done Sales guys came out and made sure I knew the solution not a temporary fix These guys are legit and I will make sure to tell my people where to go for any plumbing… Read full review

Totally hooked wasn't the first plumbing company I called, but none of the other companies were as affordable as Totally Hooked. Lantz and Kris were very knowledgeable and completed the work quickly and answered any questions I had.

Thumbs down, never received a permit as requested in order for an inspection to be performed. And was informed I will not receive a permit. To make a long story short, I paid for the permit and received a scheduled inspection “GO FIGURE”.The work was incomplete, failed 3 times by the city also debris was left under… Read full review

I just had Dewey do an inspection and replace my lines. This company in general was polite and concise. He handled my issue in less than a day.

Sean & Ashton did an incredible job of making this whole pipe lining experience as seamless as possible. They were hard working the entire time. I highly recommend them to anyone looking to have their pipes lined.

Jarrett was amazing!! On time, courteous and completed the job very professionally! It’s so hard to find people you can trust these days. I’m 75 years old and he treated me with respect and value. I’m sure he’ll go far in your company!!!

We had a busted water line under our MH from the kitchen. We were panicking to say the least! Called Totally Hooked plumbing and Cody arrived to save the day. We were amazed how quick and efficiently he took care of our problem. Can't thank him enough for a job well done. Cody is our hero!

Professional Technicians; they cleaned up after themselves. Shawn was the best. I would recommend you to my family and friends. Great work. This is my third 3rd time using your company.

Working with the company was an all-around excellent experience. Communication was top-notch leading into the appointment, and upon arrival, technician Justin G. was equally skilled at segmenting the issue into potential causes and then addressing them. He was also beyond respectful of the property, striving to… Read full review

Responded very quickly to my request for service very friendly, knowledgeable, and efficient. Gave us an original free estimate that was reasonable, and then when they found more problems and had to do more work, they still only charge us the original estimate! Would definitely recommend this company very… Read full review

Collin and Ashton from Totally Hooked Plumbing were incredibly knowledgeable and professional. They came out promptly to assess my plumbing issue and were very thorough in explaining the problem, the solution, and all of my options. I really appreciated their honesty and transparency—there was no pressure, just… Read full review

Very thankful for this company. Professional, quick in response, was able to get the work completed the next day! Shawn did an excellent job & explained the steps taken. Thank you!!!

Shout out to Jared and Collin worked hard to get the store back up and running. Thanks so much!!!

Thank you Totally Hooked Plumbing for assisting us with our plumbing needs in the bathroom. Justin did a phenomenal job explaining what was happening, the work needing to be done, and completing the work!!🤗

Jarrett was awesome, as always. I’ve had a few issues over the past year, and he is always polite, thorough, and takes the time to make sure everything is fixed. Highly recommend!

The tech justin, was very polite knowledgeable and very professional. Immediately assessed the problem and had it solved and fixed within minutes. I highly recommend this company for any plumbing needs. My second time using them and both times exceptional service.

Ryan came and fixed a pipe at my house recently. Super knowledgeable, professional, and communicative. Will definitely be my first call in the future!

Eric W. was through and very knowledgeable! I would definitely use this company again.

The plumbers were very nice told me everything that was going on did the work and a timely manner and my water is now flowing freely hallelujah

Now that's what I call service! This company was the best fit for us with our 70 yo cast iron pipes. Sean, Lamar, Alante, and Jordan were the best and eased my stress over our situation. Colin met with us initially and spent 2.5 hours answering every single question I had. This was an extremely stressful… Read full review

Collin had great customer service and i appreciate it

Totally professional, totally competent, totally up-front - that's Totally Hooked! With an 80-year-old house we knew lining the pipes was inevitable. Working with Totally Hooked made an expensive and time-consuming process as painless as possible. Josh gave us an honest, accurate estimate and was diligent in… Read full review

Collin came and took care of our problem. He was honest and upfront about all the services and pricing. Definitely recommend them if you need good and fair plumbing done.

Shawn from totally hooked Great person, great service