Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Town Fair Tire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%31+2.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Town Fair Tire

New Bedford, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 76 tire repair shops · 4.9★ from 1,341 Google reviews

📞 Call (508) 996-3250Request a call backWebsite ↗

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Town Fair Tire is better than 88% of tire repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Town Fair Tire is better than 85% of tire repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Town Fair Tire is better than —% of tire repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Town Fair Tire is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Town Fair Tire is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Town Fair Tire is better than 31% of tire repair shops.D
31

Reviews for your job

Customers hired Town Fair Tire for 3 kinds of job.

Town Fair Tire for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.164
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 164 Google reviews tagged “Tires” · showing 20

Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Mark was great! Quick and easy tire repair!

Great priceTires
Anna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★

Easy to work with. I was able to order tires from another site, have them mailed there and they price matched. However, when I picked up my car it was on...it was running with no one inside!!! Keys were inside the shop. Gas is too expensive for that stupidity! Do better.

Tires
EricLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I have had a great relationship with the Fairhaven branch. The guys are great, they do good work and take care of both my cars. I highly recommend them!

Great priceTires
Rachael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Towns Fair Tire is our family’s go to for tires! Always great prices and knowledgeable staff!

Great priceTires
MkJune5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jerome and chuck we’re very helpful and i was in and out in no time Highly recommend recommended

Great priceTires
Debra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jerome was awesome! I did not have to Wait for my car to be serviced. Jerome was very polite and efficient, and corrected an error from the dealer.

Tires
Dyland3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Chuck is the best he is very personable and has great customer service. Love U Chuck your the shiznit

Great priceTires
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service and pricing.

Great priceTires
Bette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Prompt, courteous and very helpful.

Great priceTires
MarcosLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

100% satisfaction! The team at Town fair tire Fairhaven does an excellent job. About two months ago, I had a full set of four brand new tires installed before a big trip; Marc and Chuck are men of their words ensuring that every detail of the job was taken care of perfectly. Thank you guys, great work! Love the new tires!

Customer photo from Marcos's review
Great priceTires
JayJay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service was top knotch, the manager was really nice, i will recommend to everyone I know

Great priceTires
Gabe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

And very unhappy made an appointment on Tuesday for Thursday morning at 9:30. Vehicle did not go in till almost 11. I am still waiting for my vehicle no word on anything or anything else. Extremely poor service they say an appointment is recommended. We made the appointment and still very late time is money and time is precious.

OverpricedTires
Trish3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always have a great experience at Town Fair Tire in Fairhaven. They are very professional, helpful, efficient. And get the job done in a very timely manner.

Tires
Sandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jerome and Christifor were both very friendly and professional and did an amazing job on my tires, ThANK YOU SO MUCH. Sandra Perrone

Tires
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jerome was kind and very helpful. Would go back to him again.

Reasonable priceTiresWheel alignment
Darien6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a great experience at Town Fair Tire! Mark was super helpful and went above and beyond to help me figure out the correct tire size and what would work best for my car. He made the whole process easy and stress-free. Really appreciate the great customer service!

Great priceTiresWheel alignment
Olivia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chuck and team was amazing! I had my newer tire blow on me and they had my tire and got it on in great timing! No hassle and even explained the warranty which was super affordable. Before leaving they explained everything and made sure I was good to go! Will definitely be back to get the rest of my tires done when needed !

Great priceTires
Jamal8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing guys and on a Saturday too, would recommend

Tires
Antoinette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Absolutely fantastic experience at Town Fair Tire! The customer service was outstanding from start to finish. Everyone was incredibly friendly, welcoming, and helpful, and they generally took the time to make sure I was taken care of. I highly recommend Town Fair Tire.

Great priceTires
Taylin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jimmy and the team were extremely helpful and professional fixing our flat tire. Great service as always!

Great priceTires

Show more tires reviews (144 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 31%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Tires164—
Wheel alignment25—
General repairs6—

Compare with

All Around Automotive LLC logoAll Around Automotive LLCExperts Score 97New Bedford · 5.00★Boots Auto Services logoBoots Auto ServicesExperts Score 90New Bedford · 4.95★A/H USED & NEW TIRES logoA/H USED & NEW TIRESExperts Score 88New Bedford · 4.92★