Experts Reviews · Company report
Town Fair Tire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%31+2.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Town Fair Tire

New Bedford, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 76 tire repair shops · 4.9★ from 1,341 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Town Fair Tire is better than 88% of tire repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Town Fair Tire is better than 85% of tire repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Town Fair Tire is better than —% of tire repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Town Fair Tire is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Town Fair Tire is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Town Fair Tire is better than 31% of tire repair shops.D
31

Reviews for your job

Customers hired Town Fair Tire for 3 kinds of job.

Town Fair Tire for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.164
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 164 Google reviews tagged “Tires” · showing 60

Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Mark was great! Quick and easy tire repair!

Great priceTires
Anna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★

Easy to work with. I was able to order tires from another site, have them mailed there and they price matched. However, when I picked up my car it was on...it was running with no one inside!!! Keys were inside the shop. Gas is too expensive for that stupidity! Do better.

Tires
EricLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I have had a great relationship with the Fairhaven branch. The guys are great, they do good work and take care of both my cars. I highly recommend them!

Great priceTires
Rachael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Towns Fair Tire is our family’s go to for tires! Always great prices and knowledgeable staff!

Great priceTires
MkJune5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jerome and chuck we’re very helpful and i was in and out in no time Highly recommend recommended

Great priceTires
Debra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jerome was awesome! I did not have to Wait for my car to be serviced. Jerome was very polite and efficient, and corrected an error from the dealer.

Tires
Dyland3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Chuck is the best he is very personable and has great customer service. Love U Chuck your the shiznit

Great priceTires
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service and pricing.

Great priceTires
Bette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Prompt, courteous and very helpful.

Great priceTires
MarcosLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

100% satisfaction! The team at Town fair tire Fairhaven does an excellent job. About two months ago, I had a full set of four brand new tires installed before a big trip; Marc and Chuck are men of their words ensuring that every detail of the job was taken care of perfectly. Thank you guys, great work! Love the new tires!

Customer photo from Marcos's review
Great priceTires
JayJay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service was top knotch, the manager was really nice, i will recommend to everyone I know

Great priceTires
Gabe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

And very unhappy made an appointment on Tuesday for Thursday morning at 9:30. Vehicle did not go in till almost 11. I am still waiting for my vehicle no word on anything or anything else. Extremely poor service they say an appointment is recommended. We made the appointment and still very late time is money and time is precious.

OverpricedTires
Trish3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always have a great experience at Town Fair Tire in Fairhaven. They are very professional, helpful, efficient. And get the job done in a very timely manner.

Tires
Sandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jerome and Christifor were both very friendly and professional and did an amazing job on my tires, ThANK YOU SO MUCH. Sandra Perrone

Tires
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jerome was kind and very helpful. Would go back to him again.

Reasonable priceTiresWheel alignment
Darien6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a great experience at Town Fair Tire! Mark was super helpful and went above and beyond to help me figure out the correct tire size and what would work best for my car. He made the whole process easy and stress-free. Really appreciate the great customer service!

Great priceTiresWheel alignment
Olivia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chuck and team was amazing! I had my newer tire blow on me and they had my tire and got it on in great timing! No hassle and even explained the warranty which was super affordable. Before leaving they explained everything and made sure I was good to go! Will definitely be back to get the rest of my tires done when needed !

Great priceTires
Jamal8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing guys and on a Saturday too, would recommend

Tires
Antoinette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Absolutely fantastic experience at Town Fair Tire! The customer service was outstanding from start to finish. Everyone was incredibly friendly, welcoming, and helpful, and they generally took the time to make sure I was taken care of. I highly recommend Town Fair Tire.

Great priceTires
Taylin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jimmy and the team were extremely helpful and professional fixing our flat tire. Great service as always!

Great priceTires
Ron8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I went in to buy a tire and have it mounted for my boat trailer. I can’t think of the young man’s name that helped me but he was clerk number 356. He did a great job he even Took the old tire out of my truck and put the new one in the bed of my truck and the service was done roughly an hour before I expected

Great priceTires
jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Friendly staff! Great group of people! Love my new tires!!

Great priceTires
Manny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service! 4 tires with alignment took about 1.5 hours!

Great priceTires
TriciaLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chuck and his team at TFT in Fairhaven are spectacular! Always bring our vehicles here for all our tire needs. Friendly, knowledgeable and attentive. Highly recommend!

Great priceTiresWheel alignment
Patrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service, very polite, quick service, and a great deal on Falken tires! 10/10 would recommend!

Great priceTires
nelsonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The service was fantastic and quick.

Reasonable priceTires
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great customer service. Really kind and knowledgeable

Great priceTires
Zachary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service, knowledgeable staff.

Reasonable priceTires
Chaisek7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very friendly and great service, Mark greeted us with a smile and was very pleasant.

Great priceTires
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very helpful!

Tires
Holly10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chuck treated me like a sister, I'm coming back with all my tire needs and telling family and friends. Thanks Chuck

Great priceTires
Dame1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Thanks Jerome for getting my guys back on the road.

Great priceTiresWheel alignment
JohnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Outstanding service!!!! Very professional,friendly and knowledgeable! Can’t remember his name. But sales clerk # 356. Give him a raise. 👍

Reasonable priceTiresGeneral repairs
RogerLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had my car towed to Tom for Tire and Fairhaven due to two blown out tires. I showed up at 8 o’clock in the morning. Got the tires ordered and installed by 10 o’clock. I was very happy with the service and with the excellent customer service. From the staff.

Reasonable priceTires
Brandyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

this town fair tire is the best and chuck the manager really helps out a lot he goes above and beyond for his customers and employees

Great priceTires
Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve been going to Town Fair Tire for years! Service is always amazing! Thank you for all the years of continued great service!

Great priceTires
Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Walked in to get my tires rotated. Done quickly and efficiently by Jerome. Thank you for the great service

Great priceTires
Jonathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mark went above and beyond was super helpful!

Reasonable priceTires
Mad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Marc, Jerome Great service, good prices, fast work!!!

Great priceTires
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service very professional would recommend

Great priceTires
Lucia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you Mark for a taking a last minute call. Very professional and helpful. The service was quick and the car drives wonderfully with the new tires. THANK YOU!!

Great priceTires
Leecrypto1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service great help

Great priceTires
Jacob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Awesome service

Reasonable priceTires
Mona3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a tire leaking air and easily booked an appointment on line. I was greeted at my car by a polite young man, and directed to the front desk. I was checked in, and within the forecasted time frame, I was given a real phone call (not just a text) alerting me that my car was ready for pick up. The bill was very…

Tires
Jay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great customer service always helpful

Reasonable priceTires
Kathleen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

So friendly, efficient and reasonable. If I could give them 10 stars I would!

Great priceTires
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very helpful and friendly great service and highly recommend to all friends and family love town fair tire in fairhaven

Tires
Deon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great atmosphere the man who fixed my car awesome job👍🏿🫶🏾

Great priceTires
Suzanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fantastic customer service -you really don’t find service like this stores anymore -Town Fair tires in Fairhaven really stands out ! I will purchase from here again for my other vehicles.

Great priceTires
Glenn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had 4 new tires installed on my wife's car at the Fairhaven branch. The customer service my wife and I received from Marc was excellent. He accommodated us on short notice and gave us a fair price and his team did a nice job.

Reasonable priceTires
BrianLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fantastic service as always. Had a pressure light that would go off. Guys did an inspection and fixed issue. I bought my tires here and provided top rate service. Highly recommend

Great priceTires
Hunter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Came in for a tire replacement, got new tires at a good deal. And then the next day when I had to replace one of tires that had gotten a damaged side wall, they did the repair on the house. Chuck and Marc are two great guys that care about service. And if I need new tires, I can safely say I’m coming back again.

Customer photo from Hunter's review
Great priceTires
kyleLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nice guys, worked quick, took less time than they expected. Seems like they treat everyone like friends and family, always nice to see.

Reasonable priceTires
TITUSdos10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Marc was very helpful and professional. We had two tires replaced. We’ll keep coming back to this location. Thanks.

Tires
DonnaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mark was helpful getting my car set up for the appointment. The process was under two hours. The waiting room was clean and comfortable. My car is excellent with new tires and the front end alignment.

Reasonable priceTiresWheel alignment
CathyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Needed a slow leak checked. The team at Town Fair is awesome and professional. They found the issue and made the repair at a more than fair price.

Great priceTires
Rose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I received great service. Jerome was professional, efficient and accommodating.

Reasonable priceTires
Pedro1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thank you so much 😊

Great priceTires
Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Marc was extremely helpful and did loads of research with me. Wally was so skilled and informative.

Great priceTires
Henrique2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I just went to town fair tire and Marc was an absolutely great help at the front desk. Extremely professional and hospitable as well as great service. I’ll absolutely be here again.

Great priceTires

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 31%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Tires164—
Wheel alignment25—
General repairs6—

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