Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
Town Fair Tire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%42+3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Town Fair Tire

New Bedford, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 76 tire repair shops · 4.8★ from 1,541 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Town Fair Tire is better than 90% of tire repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Town Fair Tire is better than 87% of tire repair shops.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Town Fair Tire is better than —% of tire repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Town Fair Tire is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Town Fair Tire is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Town Fair Tire is better than 42% of tire repair shops.C
42

Reviews for your job

Customers hired Town Fair Tire for 2 kinds of job.

Town Fair Tire for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Wheel alignment” · showing 20

Jon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Outstanding visit and service. Mark and Cheyenne hit it out of the park with a sincere desire to ensure the best possible customer service outcome. Well done!

Reasonable priceWheel alignment
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Chris was a absolutely wonderful to work with, his team was very professional and knowledgeable

Great priceAir & cabin filter replacementTiresWheel alignment
Wanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

They always treat me with respect and I don't never have to wait to long for service. They have good personalities

Reasonable priceTiresWheel alignment
kaitlyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Above and way beyond affordable and HELPFUL these guys explained everything to me and when I didn't like my tire choice they INSTANTLY said no problem! Our satisfaction is guaranteed and replaced them with the tires of my choosing the next day! They also taught me some stuff about tires and answered every question…

Customer photo from kaitlyn's review
Great priceTiresWheel alignment
Claudia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great experience at Town Fair Tire in Dartmouth! I didn’t have an appointment, but I went in because one of my tires was damaged, and they were able to help me right away. I didn’t have to wait long at all. Mark was extremely kind, professional, and quick to find a solution and get everything taken care of.…

Wheel alignmentService not listed
Wayne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast courteous service.

Reasonable priceTiresWheel alignment
MishelleLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent customer service by Cheyenne and Chris! We just moved to the area and needed 4 new tires for an EV. After some research and a recommendation by a friend who had used them previously we chose Town Fair Tire. The entire process went quickly and we were able to pick up the car the same day. The pricing was…

Reasonable priceTiresWheel alignment
CassidyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The guy who I spoke to on the phone was great and listened to what I needed well answered all questions and then when I came in I checked in with a trainee and he was phenomenal too very nice answered all questions. Cool people in here and they gave me a good deal too! Thx guys

Great priceTiresWheel alignment
Wayne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tad was very knowledgeable. Schooled me on tires! Great service, good price, friendly people. Will be coming back to get a set for my wife's car.

Reasonable priceTiresWheel alignment
CathyLocal Guide · 104 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We just bought a set of 4 Chrome Rims for a 2024 Ford Mustang. We were nervous to buy from Ebay, everything has to be so accurate. My husband went and spoke to them, they ordered the rims, they said about 7 to 10 days. That's what it was. Now. With that said, you need an alignment, tires balanced, wheels torqued…

Great priceWheel alignmentService not listed
Nancy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Outstanding service from Coby and Cheyenne at Town Fair Tire. I had four new tires installed and they made the entire process easy, clear, and stress-free. They were professional, knowledgeable, attentive and genuinely kind. They answered every question, explained my options without pressure, and took great care of…

Great priceTiresWheel alignment
Kobe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Super friendly staff 10/10 recommend to everyone

Great priceTiresWheel alignment
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I went to Town Fair in Dartmouth this morning for a screw in my tire. They were the nicest, helpful people. The prices are fair the staff is so friendly, great place !!👍🏼

Reasonable priceTiresWheel alignment
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very helpful, friendly staff. Replaced my tires it was a very quick, easy process.

Reasonable priceTiresWheel alignment
Nadia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great customer service. Thanks Jacob.

Great priceTiresWheel alignment
ScottLocal Guide · 176 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This is as good a tire outlet as anywhere else locally! Friendly, knowledgeable and helpful staff; this company actually has a warranty that's real! Had a bad left rear tire, they replaced it as promised. This is the N.Dartmouth MA store; highly recommend 🇺🇸😎

Reasonable priceTiresWheel alignment
Zoey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cheyenne was great help, got everything I needed taken care of!

Great priceTiresWheel alignment
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service, excellent group of guys working there, really care about the customer

Great priceTiresGeneral repairsWheel alignment
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quick friendly service

Great priceTiresWheel alignment
markLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jacob made the process of new tires and alignment easy. Knowledgeable in his responses to my questions.

Reasonable priceTiresWheel alignment

Show more wheel alignment reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 31%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Tires171—
Wheel alignment22—

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