How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%43+3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORETown Fair Tire
New Britain, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.9★ from 1,492 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Town Fair Tire for 4 kinds of job.
Town Fair Tire for tires
Clear ✕All 132 Google reviews tagged “Tires” · showing 120
Warren was awesome. Got me in and out and new rim and tire at a great price. 10/10 would recommend.
Warren was salesman, he was great. I would recommend any to come here to the New Britain location.
Great service nice new location!!!
God bless. I came today for four brand new tires warrant did a professional excellent job attending all my needs. Super glad that I came in now I have a new friend. 🙏👍🏽👍🏽👍🏽
Warren the goat
Warren was very good Service was good. I was in and out within an hour for new tires.
Great prices Very helpful
When there for new tires and it happened in almost no time, Warren took care of everything pretty fast. First but not last in the shop.
Warren was very accommodating and knowledgeable. He made sure to understand what I needed, as well as taking the time to let me know what the other visible issues were in my car. His crew was fast considering the other jobs, multiple other customers in store, and despite the fact they didn’t have the tires in store.…
New Britain Town Fair Tire was excellent to deal with, Warren & Victor very professional and pleasant to work with. New tires look great! Even noticed I needed a new TPS for one tire. I appreciate the attention to detail. Thank you!
Mr. Victor & Warren went over and beyond to help with my tire replacement. I went there to get one tire replaced but with their expertise I was able to get all four tires replaced with alignment and warranty for a great price. Another happy customer for years to come. I'll recommend Town Fair Tires to all my friends…
Very quick and easy service, Warren was really helpful and got me in and out of the shop quick!
These guys were fast and amazing! They answered any questions or concerns we had and were super friendly! Thanks again, guys! :)
Warren was amazing! After an error from the call center with scheduling, he was able to make it right by getting me in at the original appointment time I was given and took his time explaining to me what I was paying for. I appreciate the time he took to make sure I was satisfied. Thanks Warren!
Victor provided exceptional service. Got my family back on the road within 30 minutes; no appointment. What started as a nightmare vacation with enterprise rental was resolved swiftly and efficiently with Town Fair Tire.
Great service. They were really fast and helpful. A employee named Warren really helped and made things easy to understand.
Fast and efficient! Wonderful service! They will take a good care of you !! Highly recommend!!
Great experience! Was stranded… but now i’m not! All thanks to Town Fair Tire in New Britain CT. Amazing service!!
The staff here always work with me to find the best solution. I have done standard and customized work here, and they always help. When a tire picked up a nail one week into ownership they made a call and really helped me out.
Great reliable service!
Got a great deal but the service here is absolutely atrocious!! Angel is unprofessional and completely disregards a customer's concerns. Saw it happen to a different customer and it should have been my first red flag! They left me with my vehicle un aligned and steering wheel almost upside-down! Had 3 different…
In the past I have always purchased my tires from townfair in New Britain and they are only one I will ever go to now! The staff is so helpful! I had 3 tire sensors that needed replacing and they explained everything and replaced them (4) for me fast! I was so happy I had just finished working (nightshift ) and the…
Victor and Warren was an excellent help and definitely recommend going for any help you need
Gavin was very helpful and informative.
Warren was amazing great service definitely will be back thank you so much great job !!!
Warren was polite, professional and knowledgeable! Got me right in and repaired my tire the same day. I HIGHLY recommend the New Britain CT location!
Warren was great, fair, and made sure I was safe but didn’t pressure me to get tires I didn’t need, and gave great advice for long term tire care. 10/10
I had a very positive experience with the store manager Warren, Daniel, Vic and the alignment specialist Curtis.They did an amazing job and they were very patient and accombading so I couldn't ask for better service. They made sure that I was satisfied with the service that I received before I left which I greatly I…
Warren was great! He looked at my tires right away helped me pick out the new ones and super quick service.
Came in with a flat and Daniel had me back on the road in no time! Thanks to the guys at New Britain Town Fair.
The employees at this location really went above and beyond when it came to helping me. There were some complications that they handled perfectly
Victor and his team are customer service at its best!! Warren and his team got me in and out in less than 30 minutes on a Saturday, these guys are great!! Thank you again!
Came with a puncture the other week and they had me out way earlier than expected. Incredibly quick service. Every time I come for work like tire rotations or TPMS sensor replacements they get it done very quickly. Haven’t had a bad experience here!
Warren and the rest of the team were extremely helpful and were able to order my tire and get it replaced quickly. Fair and reasonable with everything.
Warren & Daniel are terrific. Smooth business process. I will definitely return when new tires are needed.
Warren was super helpful! We had a flat tire and he made sure we got the best deal and service was speedy. Five stars, highly recommend!
Best customer service and had answers to all my questions. Would highly recommend Daniel he took care of me and did a great job.
Waren was the great help! I would recommend this store to anyone!
Excellent
This particular Town Fair Tire was amazing! Warren helped me out. I had a nail in my tire and a lug nut that had broken off and was rusting. He got everything repaired in minutes and it was less than $15. I cannot recommend them enough and will be coming here in the future to replace my tires when I have the money.…
Great experience. Quick and professional.
Warren is great !! Had me in an out in under an Hour. Quick, affordable, and friendly! 10/10 would definitely recommend
Warren is the man! I had a nail in my tire and the Acura dealerships price was way out of my budget and would have taken 2 days since they would have had to order the tire from somewhere else. I came over to Town Fair and was very pleased with the quick response and excellent service. I was out of there in under an hour.
Daniel, Warren, Neil all took great care of me very professionally and in great time
Neil (I think was his name) was great!! Gave me honest advice, and the best deal he could - for once I didn’t feel like I was getting scammed by an autoshop! They were also done really quickly, for sure recommend!
Daniel was absolutely wonderful and very helpful. Managed to get my flat tire changed in no time. Love this place!
Niel was awesome and got me in and out amazing service
Shout out to Warren and the boys holding it down as it should be! And by "it" I mean Grade A SERVICE!! They truly had my back. Can't ask for more. Go here for any and all tire questions /issues/shopping. You’ll be taken care of as a valued customer. Worked lightning fast to replace a tire, too.
These guys are the best! Fast, honest, and knowledgeable. I've gotten great same day service here twice now. Caleb was super friendly and professional. I will be coming back here every time
Done, quick easy, no hassle
Highly recommended. I had my car towed in due to a flat and they took me right away and were very fast to complete to be able to get back to my daughters dance competition in time. Thank you so much for the great service
Friendly staff . Got me in and out in less than an hour. Will definitely be coming here again. Warren and the staff were awesome.
Neil was very helpful and got my tire patched in a timely manner.
I had a tire issue. They took me in 1 hour before my appointment. Done in 30 min. Neil was fantastic. If you want fantastic service at a great price you must shop at this store. They will take care of you.
Niel was great...
Neil was great. The service here was incredible. They were able to get me in and out with out a problem. Staff is friendly and very helpful. Will be back when I need service again
Neil was awesome!!!
Miguel was very helpful in looking at different options while staying within budget, did not try to upsell. Will be coming back.
Could not be happier - traveling for the holiday and got a flat tire. Daniel was able to get me in with understanding of what I needed and quickly got me on the road. I will go out of my way to seek this service in the future
had to buy a tire for the first time by myself. neil was extremely helpful and friendly. he answered all my questions, gave me a great price and the service was fast. i was a little anxious at first because i’ve never had to do this before, but he made the process really easy. i’ll be back the next time i need tire work done! thank you :)
Warren is the man! Very kind, professional and understanding! Took care of me without hesitation and the wait was very minimal. Price was within my budget and work was A1 as always! Will always come to Townfair Tire! Their work speaks for itself! I highly recommend them. They are so down to earth and truly care…
We had a flat tire on the highway on our way to Boston. Neil and Warren made a stressful situation way easier and even steered us to a great lunch spot while we waited. Great service, great price, nice people.
Above and beyond service, friendly and knowledgeable staff.
I had a Great experience here. I was taken care of right away.
Neil did his thing the whole crew was awesome!
Great experience today. Neil greeted me at the main entrance, came out to inspect my car, and gave me an accurate wait time. The timing was perfect, the price was fair, and Neil was very professional. One of the best costumer-focused experiences I’ve had lately. Highly recommend !
Daniel was fantastic, quick efficient and very informative!
Came here with a flat tire. They didn’t have my tire in the shop, so they put my spare on, but the spare needed a valve stem. They put the new valve stem in the spare and mounted the spare. I will come back tomorrow for new tire to be mounted.
Awesome customer service from the workers. And great work and advice
My experience with was easy and simple i was out with my car in no time and they was so nice getting my car back on the road in no time. I couldn’t thank them enough.
Service was quick and got a clear explanation for tire care as a bonus. Thanks Warren!
Niel gave me fast friendly service
Neil was amazing! Excellent service, definitely recommend for great pricing and service.
Warren helped me out with my flat tire. Very fast and great repair.
Great customer service and quick return rate!
Best customer service ever. Specially Neil a professional guy never disappoints.
Great people to work with, Neil helped me out choosing the right tiers for my truck fast and very thorough process 10/10
Came here to get one of my tires swapped out which had a bad air leak, every other tire place i contacted didnt have the size tire i needed for my truck. Once I came here, Warren handled everything, got me a next day delivery for the tire and honestly, beat the pricing from the competition. I have 285 70R17 tires,…
Great service by Victor and crew
Great service
I’ve been coming to Townfair New Britain for many years for tire service. I have always had great service, today no exception. My tire purchase experience was professional, informative, and done efficiently. As an educator I really appreciate learning about the different options to make an informed decision. Good prices, great service!
Warren & Neil were wonderful! Excellent service. Thorough and kind the whole way through.
Neil was extremely polite and very helpful in such short notice!!
THANK U VICTOR FOR YOUR TIME AND SERVICE
Brought a log splitter tire in that wouldn'thold air. Warren took on the problem sealed it up for me and didn't charge me. I'll be back with my car soon. Thx guys, awesome service.!!
Niel & Warren were amazing and the other Auto crew were fast, efficient & super friendly / respectable. Would definitely be coming back if need be for future auto repairs.
Victor was very helpful and accommodating!! Much appreciated!
Neil was awesome, hooked me up with a great deal on new tires for my wife’s car. Friendly, knowledgeable, and all around great customer service. Will be back!
Blew a tire and showed up and got excellent service from Warren. Guys incredible. Highly recommend!
Friendly and knowledgeable staff. Accommodated us last minute with two vehicles. They were very efficient! We will continue to use this location to service our vehicles in the future.
Super friendly, great service, very efficient. Overall a great experience, I’ll definitely be coming back here in the future.
Performed a flat repair for me. Nice guys. I worked with Neil. I recommend him.
Victor and Warren were super helpful and quick. They also gave me affordable tires at a discount.
Warren is the best. Always very helpful & knowledgable.
God bless Warren who truly came through in a pinch and helped me out and all the guys who help make things speedy and correct. Thank you guys so much 🙏🏽
I was assisted by Victor, he was very kind, and the service itself was quick. Thank you Victor!
Victor and staff were very helpful and friendly
Neil and Warren was so helpful and professional!! Excellent customer service!!! Will always come back recommend them!!!
Victor was a pleasure to work with
Fast and Friendly
Very friendly and they always do a great job with tire selection and prices
The best tires service in whole ct. The best customer service. Thank you for Victor and Neil you are awesome
Victor was super helpful. Felt good buying tires here.
I had the best help and customer service from Warren! This is the best place I’ve experienced and will be back once I need more help.Thank you so much
Came in right before close and they got my tire plugged for me! Amazing
Warren was the best! They helped me out with a great attitude and solved my car issue right away!
I had a great experience dealing with Victor. I recommend everyone go and ask for his services. Awesome, thank you sir. Have a good day.
Neil helped me out a lot as a veteran. Great energy and great guy. I recommend people coming out here for their tires.
Fast, proper customer service
Two jobs here recently (on the same tire, my luck unbelievably bad). Served by Neil and job done by Curtis, both nice guys who got me in quick despite a busy day and did the job efficiently and well. Definite recommend for anyone in the New Britain area.
Awesome experience with my local Town Fair Tire. Been using them for years and hands down best deal around for tires and alignments. My actual wait time was half the estimated time.
Warren and staff great people
Took care of all for tires and my wheel lock
Fast, excellent service, team is friendly and knowledgeable!!
Knowledge, great pricing and awesome service! Neil was very patient and gave objective advice on tires for my car. Thanks!!
Warren was amazing and extremely helpful
New Britain location best service ever !!!!!
Victor was very helpful and assisted me in a very professional manner. Appreciate the service he provided.
Neil and Warren are incredible both great guys Neil made sure he helped me and got me in and out Warren assisted us . Come in let these guys take care of you both great ppl and their staff did the work fast and correctly definitely be back Warren keep smiling thanks and Neil keep up the good work thank you again
Great service. Told him the issues and Warren recommended a couple of options with no pressure. Will definitely come back again A+++
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 132 | — |
| Wheel alignment | 21 | — |
| General repairs | 2 | — |
| Exhaust | 2 | — |



