Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Town Fair Tire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%40+2.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Town Fair Tire

New Britain, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.8★ from 3,423 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Town Fair Tire is better than 88% of tire shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Town Fair Tire is better than 84% of tire shops.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Town Fair Tire is better than —% of tire shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Town Fair Tire is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Town Fair Tire is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Town Fair Tire is better than 40% of tire shops.C
40

Reviews for your job

Customers hired Town Fair Tire for 7 kinds of job.

Town Fair Tire for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.496
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 496 Google reviews tagged “Tires” · showing 20

Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Cameron was great, helped get a great price

Tires
Kyrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Alex, Thomas, Jorge, Cameron !!! Solid squad , they are focused on helping the community with amazing prices ! I highly recommend everybody to come here and get their tires and services here!

Great priceTires
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Was very helpful and pleasant to work with, had a procedure for a new tire replacement which was completed very quickly and professionally. Team at the desk very kind and informative, would recommend to get work done here.

Great priceTires
rafael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Good excelente 👌🏼

Great priceTiresWheel alignment
Ismael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Cameron was great really did go the extra mile to help

Tires
Tenzin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Alex was a big help and even stayed past hours so my tires could get replaced today, appreciate it very much!!

Reasonable priceTires
Carmen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Alex did a great job at town fair . I recommend the West Hartford store.

Great priceTires
Patrick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Jorge and Alex helped me out in no time! Very efficient and hard workers. If you’re ever in the area ask for Jorge and Alex!

Great priceTires
Chad9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Damir was super helpful and got me a great discount on the tire I needed! Extremely quick service with a nice waiting area. Would fully recommend 👌

Great priceTires
JeremyLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Seamless and easy experience getting a full set of tires at the West Hartford Town Fair Tire. Shoutout to Alex and the team for getting me in and out quickly and for the great customer service and professionalism!

Reasonable priceTires
Irina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Bought two tires yesterday and Cameron was really helpful and got me a great price. Thank you again!

Great priceTires
Medha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Alex was super helpful! They took me right in, assessed my tire, and replaced it all in less than 2 hrs despite being very busy! Alex took me in even though they were close to closing time and they stayed after close to make sure my car was all set.

Great priceTires
Rita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Cameron was very helpful and very professional !

Great priceTires
Frances11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

Updating my review. Went for a tire w very low pressure and was told it just needed air and was not checked. Now I'm at a different place getting my tire fixed because it indeed had a hole on it

Great priceTires
Jordan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Fast service! Camron did a great job diagnosing and fixing the issues with my tires.

Reasonable priceTires
Manuelissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Awesome place! Great service!

Tires
Kaydian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Professional, great service—Thanks, Cameron!

TiresWheel alignment
MikeLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Tommy and the techs here went above and beyond to help me out. They got my tire replaced, and also helped coordinate additional work with a shop to help me get rolling again! They saved me a lot of time and money too. A+ experience!

Great priceTires
Starr4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great customer service West Hartford.I went to the Avon location three different times. I bought 4 brand new tires from Town Fair Tires in Avon I woke up this morning I was on flats … I got my car their this Morning to wait 3hr for them to say they change the tire caps and check for leaks and they don’t see nothing…

Tires
Indy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The staff and manager were knowledgeable, kind and professional. I highly recommend this team and will definitely be coming back for future tire needs!

Great priceTires

Show more tires reviews (476 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 37%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Tires496—
Wheel alignment62—
Steering & suspension repair5—
General repairs4—
Exhaust4—
Air & cabin filter replacement3—
Transmission2—

Compare with

Town Fair Tire logoTown Fair TireExperts Score 90New Britain · 4.90★Town Fair Tire logoTown Fair TireExperts Score 90New Britain · 4.87★Connecticut Tire & Auto logoConnecticut Tire & AutoExperts Score 88New Britain · 4.85★