Town Fair Tire

Cameron was great, helped get a great price

Alex, Thomas, Jorge, Cameron !!! Solid squad , they are focused on helping the community with amazing prices ! I highly recommend everybody to come here and get their tires and services here!

Was very helpful and pleasant to work with, had a procedure for a new tire replacement which was completed very quickly and professionally. Team at the desk very kind and informative, would recommend to get work done here.

Good excelente 👌🏼

Cameron was great really did go the extra mile to help

Alex was a big help and even stayed past hours so my tires could get replaced today, appreciate it very much!!

Alex did a great job at town fair . I recommend the West Hartford store.

Jorge and Alex helped me out in no time! Very efficient and hard workers. If you’re ever in the area ask for Jorge and Alex!

Damir was super helpful and got me a great discount on the tire I needed! Extremely quick service with a nice waiting area. Would fully recommend 👌

Seamless and easy experience getting a full set of tires at the West Hartford Town Fair Tire. Shoutout to Alex and the team for getting me in and out quickly and for the great customer service and professionalism!

Bought two tires yesterday and Cameron was really helpful and got me a great price. Thank you again!

Alex was super helpful! They took me right in, assessed my tire, and replaced it all in less than 2 hrs despite being very busy! Alex took me in even though they were close to closing time and they stayed after close to make sure my car was all set.

Cameron was very helpful and very professional !

Updating my review. Went for a tire w very low pressure and was told it just needed air and was not checked. Now I'm at a different place getting my tire fixed because it indeed had a hole on it

Fast service! Camron did a great job diagnosing and fixing the issues with my tires.

Awesome place! Great service!

Professional, great service—Thanks, Cameron!

Tommy and the techs here went above and beyond to help me out. They got my tire replaced, and also helped coordinate additional work with a shop to help me get rolling again! They saved me a lot of time and money too. A+ experience!

Great customer service West Hartford.I went to the Avon location three different times. I bought 4 brand new tires from Town Fair Tires in Avon I woke up this morning I was on flats … I got my car their this Morning to wait 3hr for them to say they change the tire caps and check for leaks and they don’t see nothing… Read full review

The staff and manager were knowledgeable, kind and professional. I highly recommend this team and will definitely be coming back for future tire needs!

Incredibly impressed with the customer service I received from Tommy and his team. I was in a bind and they rose to the occasion to take care of wheels and tires for my daughter's car after her wheels were stolen. They were able to locate and bring in replacement wheels and get tires mounted the same day! Fast… Read full review

Excellent service by Tommy!

Tommy was great, stuck in a bind after losing 4 tires to theft. Got us back on the road same day.

Angel was amazing! He knew exactly what I needed and how to help me. Front desk was friendly and knowledgeable. Town Fair Tire is a great place to go!

alex took amazing care of me changed my wheel for a leak under warranty, very professional 10/10

Thomas and Angel did a great job getting my tire replaced highly recommended working with them

Alex did a great job!!

I received great service and I was in and out in no time! Super friendly staff that treated me with respect! I highly recommended!

Great service! Thomas and other staff were very helpful, patient, and welcoming with warm energy. Highly recommend for your tire needs!

Thomas took care of me and made this easier than I thought! Definitely recommend this town fair tire! 10/10

I cannot tell you how much I appreciate Angel and his team! I went to another TFT store about a month ago, they tried to "up sell" me and I was frustrated so I left. When I went to the West Hartford store, Angel looked up my records, told me what to expect and took care of my car needs. You can tell by the… Read full review

Very nice people and customer services is great. I will be back again

Best group of guys. Super helpful and kind. Helped me save money

Amazing service! The staff member went above and beyond and turned a rough day into a great one. He answered all my questions thoroughly and made sure I understood everything. This company definitely earned my trust and gained a new loyal customer. Highly recommend!

This morning I woke up with a nail in my car tire and I called town fair tire at 8 o'clock am. Tommy picked up and said come in as soon as you can. I had to go home first and change because I had already spilled an entire cup of black coffee on my brand new white pants. When I arrived, I was in a rush and pulled in… Read full review

So Tommy was kind but the crew that work on my flat tire recently on Thursday 9/24 and a month ago apparently stole my hub caps but shame on me for giving them a second chance cuase they stole the other one too,I work night shift and was low on sleep so I just hopped in my car and left by the time I… Read full review

Great experience from start to finish! Antonio was helpful, attentive, and professional, and the two gentlemen who installed my tires were great as well. Highly recommend this location!

Exceptional Service! Everyone was nice! My car was aligned and tires were put on quickly! Awesome price! I will be back.

We were traveling out of town and called multiple tire shops without any luck most shops were saying a couple of days to the tire in. Called town fair tire and spoke with Thomas and he was prompted and had tires in stock. He was able to get me in asap and back on the road so we could continue on are maine fishing… Read full review

What an exceptional experience. Thomas, Angel, and Antonio do such an amazing job at setting a comfortable, relaxed, and enjoyable environment at the front desk. Their funny personalities compliment the experience as well. Thomas took care of me today and he's very knowledgeable at what he does, and he helped me… Read full review

The team stayed late to make sure I was able to drive safely to jfk to catch my flight. I had 2 bad tires in the back they were about to close and stayed later to help make sure I was safe. Let’s talk about exceptional customer service. This team is grade A. They have forever customer in me.

Angel is the best! I had an issue at one store and he took over with powerful customer service , a big smile and a let’s fix it attitude. He totally changed my mind about this company and I’m spreading the word about him and his store! Please promote or give Angel a raise because customer service like this is a lost… Read full review

Tommy is the man

Amazing!!!! James is the best!!!! I had been dealing with a bad tire for weeks! It was stressful And he took great care of it

Thomas and Mike handled everything professionally and were very friendly. Definitely coming back for all tire needs.

Came in last minute and the staff here got us in and out. Turned a scary flat tire experience into a great first tire buying experience for my 17 year old daughter.

He was very friendly, professional, and provided the tire service we needed in a timely manner. Great customer service and highly recommended!

He is very friendly.. And he provides good customer service

Thomas was amazing in helping me get a tire to get me back on the road! I will be back for my other tires ! Excellent customer service and a real life saver! - I came here (west Hartford location) after going to New Britain location and stood there for 15-20 no one made eye contact with me , I was told by 2… Read full review

Great customer service and Thomas was really kind and fun with how he treated the job

The reason I’m writing this review is because we had exceptional customer service! It was early in the morning and we were a bit late for our appointment, but they were very flexible. We had Thomas as our helper person and he made us laugh and smile and got everything figured out rather efficiently. I’ve seen so… Read full review

Great service!

Tommy was the man, they have been helpful for years. Great place great people

Tony and Thomas are the absolute best! They make sure to give me honest advice in regard to what my vehicle needs! My parents advised me to come see them and I see why. Thank you!

Tommy is a wonderful soul and be nice to him 🫶🏽

Very excellent, professional work! In and out way faster then I expected, and had the tires I was looking for! Tip of the hat to Angel

Quick and simple nice people Thomas definitely put a smile on my face

Awesome experience with Tommy and Cameron . Reassuring, clear and fair . My husband and I were beyond pleased.

These guys know how to run a tire biz!

Angel was a huge help for this service and made things super easy

Thomas great customer service will recommend 10/10

Amazing above and beyond customer service from Thomas and Angel. They hooked me up with an awesome deal on tires and made multiple calls to help me work out issues I was having processing my Firestone card. 10/10 would go back again especially if Angel and Thomas are around to help! Thanks so much, guys!

Tommy was so friendly and helpful. If you have to get tires, this was a great experience.

Can’t say enough about the guys at the west Hartford store. Not only they care of my works fleet truck for all alignments etc. but have taken great care of my personal vehicles as well. Great personalities all around, great communication. Highly recommend west Hartford Tire Fair Town.

Absolutely amazing customer service. I’m a visiting nurse and got a flat while in between seeing patients. These guys quickly patched up my flat and for no additional cost patched up an unknown hole in another tire. Would give them 10 stars if I could. HIGHLY recommend!

Amazing service The men there are excellent, Thomas took great care of us.

the best of the best… great people. was in and out. everyone is soo nice

I’ve been coming to this location for all of my tire related issues and Tommy always guarantees I receive a fair price and leave in a timely manner. I highly recommend.

Town Fair Tire really takes care of its customers. When my researched tires were on backorder, they recommended alternatives based on their experience with similar vehicle models—exactly the kind of helpful guidance you want. I couldn’t be happier with the decision in the end. A few weeks later I managed to knock… Read full review

Angel went above and beyond helping me find a new tire, even helping me price match to get the best deal available. Thomas was kind, friendly, and kept me laughing through what could’ve been a really annoying experience. Great service all around I highly recommend!

Thomas got us the best prices on new tires same day couldn’t have asked for better service

Thomas is the best!

Ganesh was very helpful in our visit today. Was able to get quality tires at a discounted price thanks to him.

Great customer service definitely recommend for tire repair quick and very understanding thank you guys

Very professional and timely. Angel and Tommy helped me out first over the phone and in the store.

Ganesh was very helpful and accommodating, got my tire in a timely manner!

I came in Very irritated because of this last minute visit, I had to do to get new tires, but Thomas was very efficient and explained to me thoroughly all of the details of my visit, even had me smiling when I wanted to cry. Thanks Thomas and Co.

⭐⭐⭐⭐⭐ I had a great experience at the Town Fair Tire on New Britain Avenue in West Hartford, CT. Thomas provided outstanding customer service from the moment I walked in. He was friendly, knowledgeable, professional, and made the entire process quick and easy. He took the time to answer all of my questions and made… Read full review

7/2026 I had an excellent experience at Town Fair Tire thanks to Thomas. I came in as a walk-in needing all four tires replaced on my sister's car, and despite not having an appointment, Thomas took great care of me. He was professional, courteous, and efficient from start to finish. He explained everything… Read full review

Tommy/Thomas helped me out to get 2 new tires from my warranty coverage with another provider. He was quick and direct despite us running into issues with the company and them not receiving the claim photos. I appreciate the time and effort he took on this.

Excellent experience. Tommy did a wonderful job assessing my situation and fulfilling my tire needs. Look forward to returning again and again.

Ganesh was extremely professionally and took excellent care of my car. Great guy! TFT has always taken amazing care of our cars! Thank you!

Ganesh was great

Tommy has been a wonderful help, he really make my day at ease, especially when a lot is going on he pull through. Give him a raise please!!

As always, the work speaks for itself. No need to Go anywhere but town fare.

Angel and the rest of the staff are great. I have consistently had good experiences at this location.

My dad didn’t let me go to any other tire shop for a new tire- I quickly understood why. The service here is excellent, the prices are affordable, and the staff is incredibly friendly, efficient, and knowledgeable! I hope I don’t get another flat anytime soon but if I do I’ll know where to go. Highly recommend

Thomas is the best

Ganesh did an amazing job - super efficient, wonderful personality, all around great experience.

Whatever you need, Tommy gets the job done. Great communicators and very knowledgeable

Great

Ganesh was ready to find solution that I could afford today. I had a bit of bad luck with debris in the road. The team at this town fair tire was very welcoming and eased my stress.

The experience with Thomas was amazing.

Thomas helped my wife and was really knowledgeable about the history of the tires and the type. Thank you for your help

Thomas was very friendly was able to help me out in a pinch. I really did appreciate his humor and flexibility! Keep him :)

The most friendly staff ever!

Thomas is excellent. He is has excellent customer service skills and helps to get your vehicle in and out quickly!

Fast, friendly and reliable service. They helped me immensely and they were the only shop in the area to have my cars tire size.

Buen trabajo

Best service by Tom! Even named my car after him for the day! Seriously, stop by for a quote, you might even get your car serviced at a good deal!

Thomas brought great energy and took great care of me and my car. I was out with new tires at the exact time estimated - to the minute. Very happy.

Thomas is was great

I stopped into Town Fair Tires in WH and Ganesh provided great customer service in having my tires checked.

Great service with Ganesh thank you…was fast and pleasant

Ganesh and Jesse were so helpful. I had an emergency and out of all the shops around they took me in and saved the day!

GANESH WAS SO AMAZING, absolutely fabulous. Saved my whole life and made it easy!

Mark helped me out great service!!!

Great service!!

Beyond happy with the service from West Hartford town fair tire. I was treated like a king today as soon as I walked in I was greeted and welcomed to the store and let Them know I got a flat tire over the weekend they observed the tire let me Know it’s no problem I waited in their lounge area watching a soccer game… Read full review

Ganesh gave me great service today!

They got me a good deal on a tire with warranty included

Great service at town fair tire. Very knowledgeable and helpful staff!

Great customer amazing team constant communication from the time you walk in to the time you leave.#1 tire spot in my book.

I've gone here several times and they've been consistently good. There have been delays getting the vehicles brought in to the bays for the service to but that happens at every service place. The prices are usually lower than others. It is my usual place for tire service. Update 6/2026. I guess timing matters. I… Read full review

Quick and helpful expericne

I was assisted by Technician Tommy, and I have to say the service was outstanding. Tommy made sure to communicate all the necessary information to me, as well as to other customers in a way that was clear and easy to understand. It’s always great to interact with someone who takes pride in what they do with a sense of humor on the side.

Very respectful quick service I recommend everyone to come to town for your tire in West Hartford. It’s been an amazing experience.

Excellent service, Tommy has 5star customer service skills. Will definitely be back for my tyre services in the future.

My regular tire shop recommended replacing a tire with a sidewall bulge before a trip to New Jersey, but they couldn't fit me into their schedule. Town Fair Tire in West Hartford got me in the same day, replaced the tire, balanced it, and charged a very fair price. The process was quick, professional, and… Read full review

The manager, Thomas, was amazing!! He was so kind the whole team took such amazing care of me and my girls!! Thank you guys so much!! Amazing care and would highly recommend

Took My Car there just to have the Tire Pressures Checked -- Quite a Pleasurable Experience . Friendly Courteous and very Professional Service . Highly Recommended

Such a nice experience at this place. Friendly, respectful, professional, quick. I'll be back

Great service. Thomas was amazing. He was helpful and knowledgeable. He was aware of my time, my car was in and out. Amazing

Thomas at the front desk was very helpful and friendly.

Greatest experience I’ve has going to a auto shop the attendant was very knowledgeable and humorous made the time go by fast

Thomas at town fair tire has made my day better, and walking in there to fix my tire was the best decision.

Everything went smoothly. I was immediately helped by Angel and ED. They went over everything and confirmed my order was correct. I would recommend this location to anyone.

Very very very good at his job! Excellent service and explains everything thoroughly ! The best! Cant wait to come back!

I love this place. I have never had a bad experience here. I have been with them for 23 yrs.The prices are good. The people have great attitudes. But Thomas (tommy) is that dude.

Thomas was awesome! He did a thorough inspection of my tires and helped me to understand what the issues were. Furthermore, he was incredibly knowledgeable and super friendly. Thank you, Tommy! You rock!

Thomas was amazing!!!! He really helped me out getting act situated quickly when on my work break!

Made a appointment @12 was told it takes a hour to get in a bay car didn’t get in the bay and start getting worked on until 150 terrible appointment service and timing east Hartford town fair tire is better

Fantastic service. Will be back.

Excellent customer service, problem solving and friendly respectful service. Would definitely recommend Town Fair. Marc was great.

Thomas at Town Fair Tire was excellent. Very friendly, approachable, knowledgeable, and gets the job done. Would highly recommend for any tire service!

I received excellent service at Town Fair Tire. I purchased new tires, had a front end alignment and recalibrated the sensors. The service was great and the cost was very fair. My brother couldn't believe what a great deal I got because he just got tires for his car, the same make and model, and he paid a lot more.

Had a slow leak in a tire on my Tesla. I had never been here before and actually confused it for a different place but I ended up just going with it. I’ll probably not go to a different place again because mark and Tommy were so awesome. Prompt and communicative. Will definitely be back.

Fast and great service by Mark

Mark did me well mathed tire price ! HAPPY

Mark was extremely helpful and straightforward. Appreciate the work he does alongside his associates.

These guys are truly a neighborhood business. Jesse was wonderful and solved my problem!

Jesse was amazing. Helped me a ton. Definitely recommend this west hartford location

Jason from Newington has always been beyond helpful and professional. Truly I have only had great experiences with Town Fair. Other locations have just as great help, Ben in Torrington come to mind. Can’t go wrong with Town Fair!!

Mark was helpful,patient,and educated me on the tires I was purchasing. Great experience!

Thank you Jesse for providing great customer service and to Tom for getting me in ASAP!

Great service, easy checking in and out. They said what time my car was going to be done around and it was right on time, unlike other car places. Jesse helped me today, himself and the other staff were very friendly:)

Mark was incredibly helpful and knowledgeable. I have never had an employee take the time to walk me through the different characteristics of each tire and what made one different from the other in terms of value. Super helpful and excellent attitude. You need to reward these type of employees with generous… Read full review

Excellent service. Mark took my car and had it back to me within 1.5 hours

I am happy they fixed my tire

Mark and Tommy were great with me. Got me the prices for my tires that I need and it worked. In and out

Mark

Quick and efficient service by the guys at Town Fair tire. 100% recommend

Awesome service!

Excellent experience. Thomas was very helpful and friendly.

Mark was very welcoming and kind. Also, knowledgeable and willing to answer any questions or concerns I had. Wonderful customer service!!!

Tommy was very respectful polite a pleasure doing business at town fair tire

Always great! Tommy takes good care of his customers!

Mark has done a great job being transparent about fees and worked to ensure the job was done on time - cheers

Had to have one tire replaced. Service as quick and all of the staff were professional and friendly.

Excellent spot, I got 4 new tires put in a year and a half ago and they've been great. Picked up a screw on my way home yesterday and they got me in quickly today and it was a super quick and easy fix & less than $15! Vibes are great there, everyone is super helpful and nice. Just quit shopping around already and go there for all your tire needs.

I've been coming here for a few years now, and I have never had any issues with their service. They've been very friendly to me :)

Top-notch customer service and very friendly and personable staff that treat you like you’ve been friends for years. Great experience!

Fast, professional, and hassle-free service. They got my tires taken care of quickly and explained everything clearly. Highly recommend for anyone who values efficiency and quality!

I noticed some serious damage to one of our tires and I didn’t even make an appt, I just stopped in. Thomas set us up, got us a great deal and had me in and out quickly. Even handed me the free WiFi sign so I could do some work while I waited. 100/10 experience and couldn’t recommend them more!

Mark helped me out finding the right size tires and getting me a better price than what I initially expected! Fantastic customer service, would recommend to anyone looking for tires and alignment.

Great experience! Went above and beyond to get my truck right! Highly recommend

Mark and the whole team did a great job. Good group of guys. Always come here for my work

Mark was great and helped me buy and replace one of my tires

Mark was great and helped me out tremendously!!!

Mark was a great help!

Great energy there - excellent customer service! Mark was a pleasure to work with.

Customer service was great.Thomas was amazing to work with

The West Hartford Town Fair Tire is the absolute best when it comes to wheels and tires. I had TireRack's mobile installer put on some new tires and the balancing was terrible, I then had a Honda dealer do a rebalancing when it was in for an oil change the next day, still not fully balanced. The team at Town Fair… Read full review

Mark good customer service

Mark help me out he did a great job

Woke up. Flat tire. Nail/Screw embedded. Called TFT and spoke to Angel. In and out with a fixed tire. Amazing service. Thank you Angel and Mark!

Mark was very helpful! I originally called looking for a same-day appointment with no availability and he called me back immediately when a spot opened up.

I had a quick turnaround of needing a spare tire for a long drive for the weekend and Mark was very resourceful and was able to get me a new tired within hours! I'm currently injured and he was patient, proactive, and delivered on what I needed! 5/5!

Antonio is great, a good neighbor. Thanks for good service

Antonio is GREAT! Fast and friendly, the best customer service. I bring all of my vehicles here for tire work, including my snow tires. I bring my family cars, too. They take care of my family very well, and I know they will take care of your family, too!

Mark in West Hartford did a great job going over my options and finding the perfect tire for me.

Mark is amaaaaaazing! He was super helpful and knowledgeable and told me about each tire in great detail!! All the stars!

Mark is wonderful to work with! Makes the process easy and smooth. Go to west Hartford town fair tire!

Mark was awesome! Thanks Mark 🐐

Team was accommodating kept me informed of any hiccups or progress. Their work relationship seemed enjoyable with appropriate humor and bantor. I'll be back for sure!

Thomas is great!

I would highly recommend this place to anyone . Will took care of me the minute I walked through the door until I left. Even found me better tires for a great price . This is my first time at this location but definitely not my last. And the job was done in great timing.

Mark was very nice. Very knowledgeable

Excellent Service, Really Nice Staff,

Easy breezy service upon entering g and exiting clear communication with Mark felt confident i was getting professional service.

They were able to get me right in to do a tire rotation. Tommy is phenomenal employee, one of the most positive people, keeps me coming back here over and over.

Mark greet me as soon has i walked though then proceeded to assist me with me appointment

In For Tire Rotation Per Contract... Service Tech Mark Was Very Prompt and Attentive and Helpful With Inspection and Information.

Mark was great.

Mark

Fast and exceptional service once again! Thanks to Jesse and the crew!

Mark and Angel were very friendly, professional, attentive and knowledgeable on the needs of my situation.

Great experience thank you mark

I can’t express enough how much these guys came through for me! The customer service of the entire store was on point but Mark was honestly the highlight of my entire experience here. I would 10/10 recommend here as a one stop shop for everything tyre and be certain to ask for Mark!

He was great

Town Fair Tire was extremely responsive immediately upon receiving our call for help. They provided thorough information regarding options for my punctured tire and were able to prioritize a service window with compassion, recognizing the need for transportation to work and minimizing my time missed there. They were… Read full review

Mark was great to deal with! Quick service.

Great customer service from my guy mark.

Very personable group of people although very busy. Mark was very helpful in picking tires.

Everytime I come here, everyone is so friendly and supportive. Mark was awesome and made sure I’m leaving with the safest my car needed to be!

Awesome service!!! Like Mark is a miracle worker!!

Jessie was great! He got us the best deal around a top of the original discount. Highly recommend going to town fair tires!

Professional an TV on time. Mark was great.

Call to get information about my tire pressure issue and Mark answered all my questions he was great will definitely come back. Thanks Mark.

Mark gave excellent service today

Mark was professional and helpful resolving our tire damage. We were in and out quickly and had no issues today.

Great, mark was great help

Grear service

Called and was asked to walk in. Soon as I got here Mark immediately checked me in, saw the tire and got me in line to get it repaired asap before the shop closes. Big thank you to Mark for an amazing customer service.

Mark was extremely helpful and polite throughout my entire experience at TFT. The whole team took great care of me - they were attentive, knowledgeable and very kind. Wonderful experience - and all were so kind while I had my two young kids with me as well. Would recommend!

Great experience and Mark was awesome.

Mark did a great job making sure I was all taken care of!

From the phone call to the appointment I received great attentive service from Mark (or Marc).

Very professional workers - Jesse and Mark, able to work with me from start to finish, excellent customer service

Mark did a great job helping me today!

April 2026 Update: I’ve now also had the pleasure of working with Mark who also provided excellent service during my changeover appointment. Thomas is a pleasure to work with. He’s now helped me on two sets of new tires and both transactions went smoothly and professionally. Good job guys!

Had a bit of a hiccup with scheduling, but Mark made sure everything went smoothly. Even when when some issues arise, he made sure I was taken care of 👍

Mark was great, very quick and helpful

Great energy, very professional! Very informative!

Tommy was absolutely amazing! The team was very professional and helpful throughout the entire process. I had an incident with AAA where my front bumper was damaged, and they went above and beyond by providing photos to support my claim. On top of that, their service was incredibly fast. I really appreciate their help and would definitely recommend them!

Mark was great in explaining everything, definitely recommend. Suggest making an appointment prior to to avoid long wait

Tires came in fast & got them installed same day!

Thomas did amazing. I called him thinking I needed new tires but when I came in he quickly told me I didn’t actually need new tires he was so quick to identify my issue and fix it! He had me come in 2 days later and I waited less than 2 hours. Thomas and his team were amazing!!! Thomas and Angel explained everything… Read full review

Mark was excellent

Jesse and everyone here helped me find the best deal and helped me find the correct stuff to help

Thomas was super nice and accommodating! Got me in and out of there with my flat tire in 3 hours! Thanks again!

I’ve had pleasant experiences at Town Fair Tire before, but this was by far the best location I’ve visited so far. The team in West Hartford—Jesse, Angel, and Tommy—has such amazing energy. They are all so positive, fun, and welcoming. They really make you feel comfortable and even make you laugh while you’re there.… Read full review

I was working with Thomas and he was an excellent associate with getting me the right tire I needed since my front tire got flat this afternoon. Super nice and friendly and loved his vibe!

Couldn’t be happier with my experience.. thank u

I called to make an appt for a tire replacement on 3/22 and was told I should be prepared for the replacement to take 90 minutes. Long time but ok. I made the appt for 8am on 3/23. I called back a few hours later and moved the appt time up to 3/22 at 2:30. When I arrived I was told the appt time was now 3 hours.… Read full review

I’ve never been to this location before and actually made the appointment by accident but I’m glad I did. Tommy was such a great help making my appointment over the phone and he’s funny and great in person! 🙂 Jesse helped me pick my tires out, I’ve never had anyone explain a tire so that choosing is easy, Jesse was… Read full review

Mark was very friendly with and respectful of the customer’s time. He made sure the customers knew he would be right with them.

Came in with a car that is no longer serviceable by the dealership for a tire rotation and one tire low pressure. The first two people I met were very helpful and defiently got a couple of laugh out of me. They walked me through the process and even walked me to the shop to see the tire issue. The personnel is very… Read full review

Tommy and the team at Town Fair Tire are some of the best customer service humans I’ve encountered across any business. They remember your name, they take time to explain and show you what’s going on, and they bring empathy to what would otherwise be a transactional and painful experience. I recommended them… Read full review

Great customer service. Jesse answered questions and provided pricing options.

Was really busy but the team did well. Shout out to Thomas for having great customer service

Very professional

Muito boa

Got a flat — Great service, friendly folks with a great sense of humor and fair pricing. No complaints.

Mark was awesome in help me with the car on what I needed 🙌

Mark was very helpful with setting up my tire change!

Town fair tire is always reliable, regardless of location

Mark was really good at his customer service and really knowledgeable

Jesse was a tremendous help, very knowledgeable and provided expert advice.

Very quick service and attentive service providers. Tommy was very personable! Great location to visit

Great service! The staff were very helpful and took good care of my car. Thanks to Mark for the excellent help.

Great service and super fast

Mark and tommy did a solid job

Mark is the best! Took his time with me and fully understand my situation. He saved the day

Great service, thanks!

Nelson was a great guy who was very helpful and welcoming.

Nelson was amazing and made sure to educate me on everything before purchasing. Many places just want your money and especially being a woman will try and scam you but I was taken account for!

Good experience

Thomas, Jessie and Angel were all great!!

Mark was friendly and professional. I highly recommend him. I'm very impressed with the service I received.

Angel was the BOMB

Mark helped me out greatly

Great tires and service, they even safely dispose of used tires. This is always the place I go for tires and services.

(second review March 3, 2026) I needed new tires, called on Monday and spoke with Tommy. I told him what tires I wanted and scheduled an appointment for Tuesday. They took me on time and replaced my tires with 4 new ones. Tommy provided exceptional customer service. He's very knowlegeable and made sure everything… Read full review

Thomas was excellent for service, he helped us get new tires day of! Excellent service at this place, 100% recommend!

The best!!

Tommy always right! Exceptional service as always.

Tommy was fantastic. Helped me got it done in 1 day!

Great overall experience! Efficient, professional, and friendly. Shoutout to Angel for being super helpful!

Tommy was awesome. It was late in the evening and he got us our tire. He saved us from a crazy morning tomorrow.

Kareem Mark Tommy good guys very helpful amazing

Mark helped me out, was wonderful!

Great job. Thanks mark

Updated review- Local and upper management both called me within a few business hours to apologize and issued a full refund. Props to the them for making it right so quickly. To recap, I showed up on time for an appointment for snow tire changeover, knowing (per the web site) that it might be an hour before… Read full review

I cannot say enough good things about Town Fair tire in West Hartford! They’re amazing. I’ve had to go there quite frequently in the last few weeks due to needing new tires, finding the right tires, and having a flat replaced. Each time I go (or call) ALL of their staff are incredibly responsive, kind, patient, and… Read full review

The whole team is great here! They always take great care of us and fit us in a timely manner!

Came to the West Hartford store with a flat tire and these guys saved the day! Angel was professional and got me right in prior to closing. Staff was helpful and highly recommended for tires and great customer service! Thanks again!

Mark was a great help

Mark was very kind and efficient and patient. I give him 6 stars.

Mark was great. Thanks!

Amazing customer service and team! I walked in on a Friday evening with a flat tire. Tommy got me in quickly and had my flat patched up within a half hour. So grateful for his help and his kindness!

Mark is amazing! He is extremely knowledgeable and personable.

Very knowledgeable

Great experience. Thank you Tommy, Mark and Angel. Very helpful.

Mark was great. Easy to talk to and work with. Gave me all options, and made me feel comfortable with my choice

Great Fast service, HIGHLY RECOMMEND!!

Broke my lug bolt but otherwise good service Mark at this location was transparent

Town Fair Tires in West Hartford is where it’s at! I needed a tire change before a gig up in Vermont, I was in a bit of a time crunch. I walked in without an appointment, I told them my situation, and they were on it. They got new tires on my vehicle in under 2 hours, despite having a few other appointments… Read full review

Saved me on New Year's Eve! Fit me in an hour before they closed for the Holiday. So helpful and accommodating! They really are a great group! Thank you to all, and Happy New Year! Just an add-on to this old review. Made an appointment for new tires recently, and they did such a great job, I had to mention it here.… Read full review

Shoutout Angel who was super kind and patient. These guys are just the nicest and most helpful around. Very clear communication, went out of their way to pick up the right tire model that I wanted, and squeezed me in same-day to swap out a full set when my back tire failed. Seamless experience, no upsell, right on time, and very fair pricing.

This store has the friendliest staff. I've been to 3 other stores and the way these guys interact with customers and each other puts everyone at ease. Honestly, it was the most stress free part of my week.

Tommy and Mark were very helpful and attended me very quickly with very efficient communication and work ethic.

My experience at this Town Fair Tire location has consistently been top notch. From fast and reliable service, to lowest prices around, I know where I’ll be getting my tires from now on. You are guaranteed to have the best customer service. Thomas was a a huge help, and got me in and out in no time!

Tommy and Mark were extremely welcoming and did a great job promptly taking care of my flat, replacing my tire and getting me in and out as quickly as possible.

Tommy in the front was cool, no issues with him. It took 2hrs with an appointment to finally be told that I had a nail in my tire, as well as needing 4 new tires. After agreeing to purchase I had to wait another hr plus. When you book an appointment it says to expect to wait an hour before your car gets to a… Read full review

I was having an issue with my tires after a snowstorm. Mark and Thomas were so helpful in directing me in how to clean my tires without an appointment. So much appreciated!

Everyone here is great!

OUTSTANDING SERVICE!! Tommy and the team was by far the best experience, friendly, professional, educational. A forever customer!

Fabulous customer service!

Mark Raposo is a very nice and professional employee with providing.the best customer service and satisfaction he comes highly recomended.