How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%40+2.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORETown Fair Tire
New Britain, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.8★ from 3,423 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Town Fair Tire for 7 kinds of job.
Town Fair Tire for wheel alignment
Clear ✕All 62 Google reviews tagged “Wheel alignment” · showing 20
Good excelente 👌🏼
Was good fast and reliable
Professional, great service—Thanks, Cameron!
A better practice is not to overbook customer's that schedules an appointment, waiting literally for 3 hours does not justify the service rendered ie front end alignment and free tire rotation! Staff exceptional customer service support rated five star’s plus!
Exceptional Service! Everyone was nice! My car was aligned and tires were put on quickly! Awesome price! I will be back.
What an exceptional experience. Thomas, Angel, and Antonio do such an amazing job at setting a comfortable, relaxed, and enjoyable environment at the front desk. Their funny personalities compliment the experience as well. Thomas took care of me today and he's very knowledgeable at what he does, and he helped me…
Angel is the best! I had an issue at one store and he took over with powerful customer service , a big smile and a let’s fix it attitude. He totally changed my mind about this company and I’m spreading the word about him and his store! Please promote or give Angel a raise because customer service like this is a lost…
Can’t say enough about the guys at the west Hartford store. Not only they care of my works fleet truck for all alignments etc. but have taken great care of my personal vehicles as well. Great personalities all around, great communication. Highly recommend west Hartford Tire Fair Town.
Thanks for the service Ganesh!!!
Town Fair Tire really takes care of its customers. When my researched tires were on backorder, they recommended alternatives based on their experience with similar vehicle models—exactly the kind of helpful guidance you want. I couldn’t be happier with the decision in the end. A few weeks later I managed to knock…
No son organizados en los horarios, en las otras sucursales toman únicamente 1 hora como máximo, aquí me tuvieron 3 horas. Y el servicio se mantiene mi carro con el mismo problema iré al de Manchester que es más organizado
⭐⭐⭐⭐⭐ 5-Star Review Delicacy Catering has trusted Town Fair Tire with servicing our entire vehicle fleet for more than 20 years, and we simply could not be happier with the service we have received over the years. Whether it's tire replacement, alignments, repairs, or routine maintenance, the team at Town Fair…
Tommy was such a pleasure to meet when I brought my car in for new tires. It was my first time purchasing tires here and he made me feel welcomed. 10/10 will recommend anyone to come here for their tire needs. I will definitely come back! Thank you Tommy and crew for all that you did today!
Thomas is excellent. He is has excellent customer service skills and helps to get your vehicle in and out quickly!
Best service by Tom! Even named my car after him for the day! Seriously, stop by for a quote, you might even get your car serviced at a good deal!
Thomas es una excelente persona, atiende muy bien a sus clientes y busca la manera de comunicarse contigo si no sabes el idioma
Great service with Ganesh thank you…was fast and pleasant
Quick service, tire swap and alignment in under an hour. Front desk staff were professional and helpful
Great customer amazing team constant communication from the time you walk in to the time you leave.#1 tire spot in my book.
I've gone here several times and they've been consistently good. There have been delays getting the vehicles brought in to the bays for the service to but that happens at every service place. The prices are usually lower than others. It is my usual place for tire service. Update 6/2026. I guess timing matters. I…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 496 | — |
| Wheel alignment | 62 | — |
| Steering & suspension repair | 5 | — |
| General repairs | 4 | — |
| Exhaust | 4 | — |
| Air & cabin filter replacement | 3 | — |
| Transmission | 2 | — |
