How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%40+2.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORETown Fair Tire
New Britain, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.8★ from 3,423 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Town Fair Tire for 7 kinds of job.
Town Fair Tire for wheel alignment
Clear ✕All 62 Google reviews tagged “Wheel alignment”
Good excelente 👌🏼
Was good fast and reliable
Professional, great service—Thanks, Cameron!
A better practice is not to overbook customer's that schedules an appointment, waiting literally for 3 hours does not justify the service rendered ie front end alignment and free tire rotation! Staff exceptional customer service support rated five star’s plus!
Exceptional Service! Everyone was nice! My car was aligned and tires were put on quickly! Awesome price! I will be back.
What an exceptional experience. Thomas, Angel, and Antonio do such an amazing job at setting a comfortable, relaxed, and enjoyable environment at the front desk. Their funny personalities compliment the experience as well. Thomas took care of me today and he's very knowledgeable at what he does, and he helped me…
Angel is the best! I had an issue at one store and he took over with powerful customer service , a big smile and a let’s fix it attitude. He totally changed my mind about this company and I’m spreading the word about him and his store! Please promote or give Angel a raise because customer service like this is a lost…
Can’t say enough about the guys at the west Hartford store. Not only they care of my works fleet truck for all alignments etc. but have taken great care of my personal vehicles as well. Great personalities all around, great communication. Highly recommend west Hartford Tire Fair Town.
Thanks for the service Ganesh!!!
Town Fair Tire really takes care of its customers. When my researched tires were on backorder, they recommended alternatives based on their experience with similar vehicle models—exactly the kind of helpful guidance you want. I couldn’t be happier with the decision in the end. A few weeks later I managed to knock…
No son organizados en los horarios, en las otras sucursales toman únicamente 1 hora como máximo, aquí me tuvieron 3 horas. Y el servicio se mantiene mi carro con el mismo problema iré al de Manchester que es más organizado
⭐⭐⭐⭐⭐ 5-Star Review Delicacy Catering has trusted Town Fair Tire with servicing our entire vehicle fleet for more than 20 years, and we simply could not be happier with the service we have received over the years. Whether it's tire replacement, alignments, repairs, or routine maintenance, the team at Town Fair…
Tommy was such a pleasure to meet when I brought my car in for new tires. It was my first time purchasing tires here and he made me feel welcomed. 10/10 will recommend anyone to come here for their tire needs. I will definitely come back! Thank you Tommy and crew for all that you did today!
Thomas is excellent. He is has excellent customer service skills and helps to get your vehicle in and out quickly!
Best service by Tom! Even named my car after him for the day! Seriously, stop by for a quote, you might even get your car serviced at a good deal!
Thomas es una excelente persona, atiende muy bien a sus clientes y busca la manera de comunicarse contigo si no sabes el idioma
Great service with Ganesh thank you…was fast and pleasant
Quick service, tire swap and alignment in under an hour. Front desk staff were professional and helpful
Great customer amazing team constant communication from the time you walk in to the time you leave.#1 tire spot in my book.
I've gone here several times and they've been consistently good. There have been delays getting the vehicles brought in to the bays for the service to but that happens at every service place. The prices are usually lower than others. It is my usual place for tire service. Update 6/2026. I guess timing matters. I…
I received excellent service at Town Fair Tire. I purchased new tires, had a front end alignment and recalibrated the sensors. The service was great and the cost was very fair. My brother couldn't believe what a great deal I got because he just got tires for his car, the same make and model, and he paid a lot more.
Mark helped me out finding the right size tires and getting me a better price than what I initially expected! Fantastic customer service, would recommend to anyone looking for tires and alignment.
Thomas was very helpful in getting new tires, alignment and balancing onto the vehicle
Mark was very helpful! I originally called looking for a same-day appointment with no availability and he called me back immediately when a spot opened up.
Mark His the best.
Mark was wonderful, very helpful! Highly recommend
Jesse and everyone here helped me find the best deal and helped me find the correct stuff to help
Came in with a car that is no longer serviceable by the dealership for a tire rotation and one tire low pressure. The first two people I met were very helpful and defiently got a couple of laugh out of me. They walked me through the process and even walked me to the shop to see the tire issue. The personnel is very…
Came in to get an alignment. I was helped by an associate named Mark. He made the process super smooth.
Mark was awesome! Had me in and out in no time
Muito boa
Great costumer service
Thomas, Jessie and Angel were all great!!
I cannot say enough good things about Town Fair tire in West Hartford! They’re amazing. I’ve had to go there quite frequently in the last few weeks due to needing new tires, finding the right tires, and having a flat replaced. Each time I go (or call) ALL of their staff are incredibly responsive, kind, patient, and…
Mark was great. Thanks!
Great experience. Thank you Tommy, Mark and Angel. Very helpful.
Shoutout Angel who was super kind and patient. These guys are just the nicest and most helpful around. Very clear communication, went out of their way to pick up the right tire model that I wanted, and squeezed me in same-day to swap out a full set when my back tire failed. Seamless experience, no upsell, right on time, and very fair pricing.
Everyone here is great!
I did a walk-in for a wheel alignment service. I called ahead and Mark assured me I could come in on short notice and be services. When I walked in, I was greeted and assured I’d be assisted shortly. Everyone I encountered was friendly and polite. Tommy was helpful in setting me up to get serviced and offered…
The man that worked on my truck did a great job. Very friendly and nice. I will go back again
Friendly and efficient! Mark was pleasant to work with and he made sure my car alignment was done super fast. I've been coming to this location for years and the staff is reliable and easy to work with. Angel helped solved an issue I had with professionalism when I first checked in. And Thomas was helpful getting me…
Fast and courteous service
Mark was quick and efficiently explained the process.
Mark was super warm spoken, knowledgeable and helpful.
Mark was friendly, courteous and provided excellent service. He got my car in and out earlier than expected.
Very good business good customer service and great prices
I had a great experience working with Tommy at Town Fair Tire. He was very welcoming from the moment I walked in and took the time to really listen to what I needed. I was on a budget, and he worked with me to find quality all-season tires that were affordable and dependable. I truly appreciate his honesty,…
Great price, great employees. Would good back.
Took a little longer than expected, but Cameron was super helpful and I got a great deal on the tires themselves (veteran's day sale).
Had my vehicle serviced at Town Fair today. Got two new tires and an alignment. Cameron and his crew were knowledgeable, courteous and efficient. Don't hesitate to take your vehicle here for servicing.
Tommy was amazing !!!!
Tommy was a great help when servicing my car. A wonderful and easy experience. Thank you.
The front desk staff was great, very helpful. They knew I was on a time crunch getting my car back by a certain time. They went above and beyond getting the work done even earlier than I needed! Great customer service!
Tommy provided exceptional service he was courteous and respectful.
I don’t go anywhere else to get my tires taken care of. Everyone there is so helpful and personable and they keep it 100 about what I need. If you want trustworthy folks working on your wheels, come here.
Helpful, knowledgeable, and friendly staff. Comfortable, well-worn waiting area with tv & coffee. Their free tire rotation is great customer service.
Excellent and prompt service! Angel was great with us!
We worked with Cameron and he was amazing! Very knowledgeable and he was able to share his knowledge in a way, that I understood everything. He helped us to pick the best tiers for a wonderful price and in my opinion went above and beyond to make the whole experience very pleasant. Thank you.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 496 | — |
| Wheel alignment | 62 | — |
| Steering & suspension repair | 5 | — |
| General repairs | 4 | — |
| Exhaust | 4 | — |
| Air & cabin filter replacement | 3 | — |
| Transmission | 2 | — |
