ANT EXTERMINATORS · JACKSONVILLE, FL
Trad's Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%34+5.1Craft & service 20%60+12Value 10%35+3.5Momentum 8%96+7.7Track record 7%79+5.5Accountability 5%54+2.7Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE

Trad's Pest Control

Better than 45% of ant exterminators · #22 of 40

4.9★2,333 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
68%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Trad's Pest Control for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Flea & mite extermination” · showing 20

★★★★★ Walter · Edited 3 months ago

Very helpful

Hornet & wasp exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Kevin · 5 months ago

Trad's tech Hien has been very helpful w/ the all of the spring critters that are crawling around. He's very respectful and professional and patient while I get the dog put away out back. Thank you Hien and Team.

Paid $40–60Great priceFlea & mite exterminationGeneral pest inspectionCockroach extermination
★★★★★ Joyce · Edited 5 months ago

Was running late but called to let me know.Explained what caused him to be late. Explained very clearly the treatment for getting rid of the ants. Told me to let him know immediately if they return. Very satisfied.

Reasonable priceFlea & mite exterminationGeneral pest inspection
★★★★★ Maureen · Edited 7 months ago

Good service-very thorough

Paid $20–40Reasonable priceHornet & wasp exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality
★★★★★ Margaret · Edited 8 months ago

Jonel Garcia arrived when expected, sprayed and left.

Reasonable priceFlea & mite extermination
★★★★★ Danielle · a year ago

Cam was very polite and professional. He is a credit to your organization.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
★★★★★ Keisha · a year ago

Excellent experience both with customer service and application! Cam Johnson sprayed our property and was punctual and courteous! The application was quick and he called as soon as he was done. Pricing was extremely reasonable.

Reasonable priceFlea & mite exterminationGeneral pest inspection
★★★★★ Hailey · Edited a year ago

Wonderful tech! Thank you so much!

Flea & mite exterminationLawn pest control+ Responsiveness+ Punctuality+ Quality
★★★★★ Andrea · Edited a year ago

I have been using Trads for years. I use the quarterly service and it works so well. When you use the quarterly service they can also add different measures if you are having additional issues. They are quick to respond and resolve any pest issues you may have and it works. Their services are affordable and worth…

Hornet & wasp exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Frank · Edited 2 years ago

Showed up as promised, checked to see if we were having any issues

Spider exterminationFlea & mite exterminationCockroach extermination+ Responsiveness
★★★★★ laurie · Edited 2 years ago

Pho was very courteous, professional, and explained what and why he was treating the different areas of my yard. I wish he would do my service every time

Flea & mite exterminationLawn pest control+ Responsiveness+ Punctuality+ Quality
★★★★★ Monty · 2 years ago

Hein takes care of every detail before I even ask! Such a pleasure to have a company actually care about their customers and not up sell at every turn. If you want it handled.. call Trads

Bee exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Larry · Edited 3 years ago

Hien Chau's a trustworthy professional. Besides doing the work, he shares advice and opinions directly so we can get the most out of our landscape and interior services. Trad's does plenty of good stuff; but the thing they do best is to find (and keep!) a superior team of professionals

Bug & insect exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
★ Peter · 3 years ago

Worst company ever! Stay away this sham of a company! Killed my grass and tried to blame it on my lawn guy! I canceled and they kept coming out and they just sent me a bill and threatened collections!

Flea & mite exterminationLawn pest controlTermite extermination− Responsiveness− Punctuality
★★★★★ Caitlin · 4 years ago

Excellent service!

Cockroach exterminationFlea & mite exterminationHome inspection+ Quality+ Professionalism
★★★★★ Bri · 4 years ago

We’ve had Trads at two different houses now for pest control. Our new house has a terrible yard so we had Trads come out and start lawn treatment. Byron came this morning and explained everything, listened to and answered my questions. He didn’t seem annoyed by my lack of knowledge on the subject and he didn’t hurry…

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Melanie · Edited 4 years ago

very professional . excellent price. Our technician Hein is the best

Cockroach exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Brandi · 5 years ago

If I could give them 5,000 stars I would. My dog got fleas from a pet sitter, and with 2 children under 2, I felt as if my situation was an emergency. I’m sure everyone thinks their pest problem is an emergency though, but Nikki at Trad’s didn’t treat me as everyone else. She treated me as if I was the only customer…

Flea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ brittany · Edited a year ago

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Chris · Edited 2 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism

Show more flea & mite extermination reviews (11 more) →

vs category

Blue = Trad's, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.91★ (110 reviews)2024-Q2: 4.96★ (94 reviews)2024-Q3: 4.94★ (107 reviews)2024-Q4: 4.97★ (130 reviews)2025-Q1: 4.94★ (125 reviews)2025-Q2: 4.93★ (181 reviews)2025-Q3: 4.94★ (218 reviews)2025-Q4: 5.00★ (150 reviews)2026-Q1: 5.00★ (158 reviews)2026-Q2: 4.89★ (151 reviews)2026-Q3: 4.88★ (112 reviews)2026-Q4: 5.00★ (39 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$50-49% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 26%Reasonable 66%Overpriced 1%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%34+5.1Craft & service 20%60+12Value 10%35+3.5Momentum 8%96+7.7Track record 7%79+5.5Accountability 5%54+2.7Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
34
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
34
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
60
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
35
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
96
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
79
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
54

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+440 / −8
Professionalism
+567 / −2
Responsiveness
+441 / −2
Punctuality
+404 / −3
Value
+323 / −7

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