ANT EXTERMINATORS · JACKSONVILLE, FL
Trad's Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%34+5.1Craft & service 20%60+12Value 10%35+3.5Momentum 8%96+7.7Track record 7%79+5.5Accountability 5%54+2.7Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE

Trad's Pest Control

Better than 45% of ant exterminators · #22 of 40

4.9★2,333 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
68%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Richard · Edited a day ago

Estimate. You $8 higher that Fla Pest. But I went with you because you were a local company.

Paid $80–100Reasonable priceHome inspection
★★★★★ John · Edited 4 days ago

Tyler Cambell came to me on my request. He was on time, & text before arrival aprox. E.T.A. He was so professional & helpful in giving me a lot of sound advise. I felt he was caring, a great listener, respectful, for all my question & needs. I definitely will give Trads my business. He is the ultimate sales rep…

Paid $40–60Great priceHome inspection
★★★★★ Cindy · Edited 2 weeks ago

Hien Chau Was out today for ants. He was incredibly efficient and professional. Highly recommend Trad’s because of people like him!

Paid $20–40Great priceLawn pest control
★★★★★ Richard · 2 weeks ago

Cam just left our home. He came in and sprayed for bugs and other pests outside. He was extremely courteous and listened to our concerns. We have come to expect this kind of treatment from all the Trades employees. We can't see a reason to ever leave them.

Paid $60–80Reasonable priceBug & insect exterminationLawn pest controlService not listed
★★★★★ B · Edited 3 weeks ago

Adam came today for the quarterly service . He was friendly and thorough. He is a good representative for Trads

Paid $60–80Reasonable priceBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ S · Edited a month ago

My technician Bryan is the best. He not only services my lawn but has become a dear friend through the years. This last visit he alerted me to the fact one of my water pipes has burst. Thanks to him I was able to get my water shut off and plumber out with Jea also. I can't thank him enough Sharon Evans

Paid $40–60Reasonable priceWeed controlLawn pest control

vs category

Blue = Trad's, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.91★ (110 reviews)2024-Q2: 4.96★ (94 reviews)2024-Q3: 4.94★ (107 reviews)2024-Q4: 4.97★ (130 reviews)2025-Q1: 4.94★ (125 reviews)2025-Q2: 4.93★ (181 reviews)2025-Q3: 4.94★ (218 reviews)2025-Q4: 5.00★ (150 reviews)2026-Q1: 5.00★ (158 reviews)2026-Q2: 4.89★ (151 reviews)2026-Q3: 4.88★ (112 reviews)2026-Q4: 5.00★ (39 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$50-49% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 26%Reasonable 66%Overpriced 1%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%34+5.1Craft & service 20%60+12Value 10%35+3.5Momentum 8%96+7.7Track record 7%79+5.5Accountability 5%54+2.7Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
34
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
34
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
60
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
35
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
96
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
79
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
54

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+440 / −8
Professionalism
+567 / −2
Responsiveness
+441 / −2
Punctuality
+404 / −3
Value
+323 / −7

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