ANT EXTERMINATORS · JACKSONVILLE, FL
Mission Pest Solutions logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%59+20.7Reliability 15%51+7.7Craft & service 20%35+7Value 10%86+8.6Momentum 8%60+4.8Track record 7%31+2.2Accountability 5%49+2.5Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCORE

Mission Pest Solutions

Better than 55% of ant exterminators · #18 of 40

5.0★776 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
71%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Della · a day ago

Austin did a phenomenal job. He captured the roof rat located in my attic and secured my home to help ensure these unwanted rodents stay away. Austin educated me on the do's and dont's putting my mind more at ease. Thank you, Austin. I see why Mission has a 5.0 rating. You represent this company well.

Paid $200+
★★★★★ JOSEPH · Edited 2 days ago

Juan Malagon was extremely professional and had such an outstanding personality. He was very detailed, friendly, on time and patient, allowing me to ask several questions. He exudes high level leadership ability and skills.

Paid $120–140Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
★★★★★ Reffard · 3 days ago

Awesome job - very professional- knowledgeable - on time - glad I made the call to Mission Pest Control. Highly recommend. Mr Leroy was outstanding 👏

Paid $160–180Great priceCockroach exterminationBug & insect extermination
★★★★★ Megan · a week ago

Simon was awesome. He was timely, professional, courteous and also saved us some money!

Paid $140–160Reasonable priceCockroach extermination
★★★★★ Robin · Edited 2 weeks ago

Very professional arrived on time and explained how the treatment was done and how much it would cost. Got all the documents signed. Then he got to work.

Paid $40–60Reasonable priceHornet & wasp exterminationCockroach exterminationAnt extermination
★★★★★ Crudd19 · 4 weeks ago

Very prompt and courteous. Serina took time to explain everything and answer all our questions. Excellent service.

Paid $200+Reasonable priceCockroach exterminationBug & insect exterminationAnt extermination

vs category

Blue = Mission, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.91★ (44 reviews)2024-Q2: 5.00★ (57 reviews)2024-Q3: 4.93★ (46 reviews)2024-Q4: 5.00★ (44 reviews)2025-Q1: 5.00★ (42 reviews)2025-Q2: 5.00★ (51 reviews)2025-Q3: 4.95★ (74 reviews)2025-Q4: 5.00★ (43 reviews)2026-Q1: 4.98★ (48 reviews)2026-Q2: 4.99★ (88 reviews)2026-Q3: 4.93★ (70 reviews)2026-Q4: 4.78★ (18 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$179+81% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 44%Reasonable 52%Overpriced 0%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%59+20.7Reliability 15%51+7.7Craft & service 20%35+7Value 10%86+8.6Momentum 8%60+4.8Track record 7%31+2.2Accountability 5%49+2.5Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
59
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
51
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
35
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
86
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
60
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
31
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
49

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+89 / −2
Professionalism
+111 / −1
Responsiveness
+98 / −0
Punctuality
+100 / −0
Value
+75 / −1

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