ANT EXTERMINATORS · JACKSONVILLE, FL
Trad's Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%34+5.1Craft & service 20%60+12Value 10%35+3.5Momentum 8%96+7.7Track record 7%79+5.5Accountability 5%54+2.7Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE

Trad's Pest Control

Better than 45% of ant exterminators · #22 of 40

4.9★2,333 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
68%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Trad's Pest Control for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$1–20
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Termite extermination” · showing 20

★★★★★ Eugene · Edited 4 months ago

Rory was very friendly and knowledgeable. He answered all of my questions and explained Trad’s services.

Paid $1–20Great priceTermite exterminationBug & insect extermination
★★★★★ Todd · Edited 5 months ago

Rory, is just one of the many exceptional people who are part of the Trad’s team. He was very friendly, helpful, and professional.

Reasonable priceTermite inspectionTermite extermination+ Punctuality+ Value
★★★★★ Cheryl · Edited 7 months ago

I’ve used them for many many years and they are always professional and do a wonderful job. Bryan is great!

Home inspectionHornet & wasp exterminationTermite inspection
★★★★★ Gail · Edited 7 months ago

Very friendly, Knowledgeable. Always lets me know when they are on my premises. Very professional.

Paid $20–40Great priceGeneral pest inspection
★★★★★ Rob · 7 months ago

Matt was very informative about the lawn service, pest and termite control that I was interested in. He explained each service and Trads was more affordable that all the other companies that I requested estimates from. Looking forward to working with Matt to improve my lawn!

Paid $100–120Reasonable priceTermite exterminationWeed controlLawn pest control
★★★★★ Curtis · 7 months ago

Rory was very friendly and explained what was going on and has great service.

Great priceTermite inspectionTermite extermination
★★★★★ Juanita · Edited 8 months ago

Rory is very kind and knowledgeable about termites and is very thorough with his work. Excellent customer service too!

Lawn pest control+ Responsiveness+ Punctuality+ Quality
★★★★★ sherry · Edited a year ago

I’ve been so concerned about 1 of my palm trees, we discussed & he told me what I could try. I have been with 2 other company’s. & phoe is the best.

Termite exterminationWeed control+ Responsiveness+ Punctuality
★★★★★ marianna · Edited a year ago

Rory has been inspecting my home of a number of years. i always value his comments because those comments help to keep my home in better condition.

Home inspectionTermite inspectionTermite extermination+ Responsiveness
★★★★★ Michael · Edited a year ago

Was kind professional and very attentive.

Hornet & wasp exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Janet · Edited a year ago

On time through and professional

Home inspectionTermite exterminationService not listed+ Punctuality+ Quality+ Professionalism
★★★★★ Paul · Edited 2 years ago

Rory informed me he was here and about to treat my property. He was professional, polite, and knowledgeable.

Termite inspectionTermite exterminationSpider extermination
★★★★★ Wells · Edited 3 years ago

I Really like this guy! Knowledgeable and very kind!

General pest inspectionSpider exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Larry · Edited 3 years ago

Hien Chau's a trustworthy professional. Besides doing the work, he shares advice and opinions directly so we can get the most out of our landscape and interior services. Trad's does plenty of good stuff; but the thing they do best is to find (and keep!) a superior team of professionals

Bug & insect exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Mz · 3 years ago

Cory has been our technician installing and maintaining our termite service with trades and we appreciate him very much for his knowledge and attention to details.

Termite extermination+ Responsiveness
★★★★★ Bee · 3 years ago

This last time was for the termite extermination. The technician, Rory, was professional and courteous and took the time to explain every step to me. Excellent customer service.

Lawn pest controlTermite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Russell · Edited 3 years ago

Hien is the best and is very very polite

Cockroach exterminationSpider exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
★ Peter · 3 years ago

Worst company ever! Stay away this sham of a company! Killed my grass and tried to blame it on my lawn guy! I canceled and they kept coming out and they just sent me a bill and threatened collections!

Flea & mite exterminationLawn pest controlTermite extermination− Responsiveness− Punctuality
★★★★★ david · 3 years ago

Rory was professional, knowledgeable, thorough and polite. As a business owner, it would be a joy to have someone like Rory as an employee.

Termite inspectionTermite extermination
★★★★★ Jessica · 3 years ago

Rory was amazing! He was knowledgeable and patient, always explained what he found and how he would remedy the problem. Thank you for taking care of our home!

Termite inspectionTermite extermination+ Professionalism

Show more termite extermination reviews (23 more) →

vs category

Blue = Trad's, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.91★ (110 reviews)2024-Q2: 4.96★ (94 reviews)2024-Q3: 4.94★ (107 reviews)2024-Q4: 4.97★ (130 reviews)2025-Q1: 4.94★ (125 reviews)2025-Q2: 4.93★ (181 reviews)2025-Q3: 4.94★ (218 reviews)2025-Q4: 5.00★ (150 reviews)2026-Q1: 5.00★ (158 reviews)2026-Q2: 4.89★ (151 reviews)2026-Q3: 4.88★ (112 reviews)2026-Q4: 5.00★ (39 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$50-49% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 26%Reasonable 66%Overpriced 1%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%34+5.1Craft & service 20%60+12Value 10%35+3.5Momentum 8%96+7.7Track record 7%79+5.5Accountability 5%54+2.7Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
34
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
34
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
60
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
35
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
96
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
79
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
54

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+440 / −8
Professionalism
+567 / −2
Responsiveness
+441 / −2
Punctuality
+404 / −3
Value
+323 / −7

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