iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty85−1.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 98 furniture deliveryiPosition by Experts Score among all companies we track in this category. · better than 43%
4.9★★★★★810 Google reviews · 23 photos
96%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
75%reviews answered by the owner
$1.2ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Trailblazer Moving - San Antonio Moving Company at a glance
Customers frequently praise the moving crews for their efficiency, courtesy, and careful handling of furniture during local and long-distance relocations. Positive reviews often highlight punctual arrivals, reasonable pricing, and helpful staff who assist with packing and corporate moves. However, several low-star complaints describe significant delays beyond scheduled time windows, resulting in stranded customers, as well as instances of furniture damage and unprofessional behavior during the move.
Google rating: 4.9 out of 5 from 810 reviews (96% five-star).
Reviews on this page: 810 Google reviews (741 with written comments, 15 with photos).
Owner responses: the business replied to 75% of reviews.
Most recent review: September 27, 2026.
Service: Furniture Delivery serving San Antonio, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other furniture delivery
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyFurniture Delivery median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trailblazer Moving - San Antonio Moving Company: 92/100 on this factor. Category median: 93.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trailblazer Moving - San Antonio Moving Company: 90/100 on this factor. Category median: 91.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trailblazer Moving - San Antonio Moving Company: 85/100 on this factor. Category median: 97.A
85
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trailblazer Moving - San Antonio Moving Company: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trailblazer Moving - San Antonio Moving Company: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trailblazer Moving - San Antonio Moving Company: 74/100 on this factor. Category median: 85.B
74
Bar = this company · dark tick = category median.
Star ratings
810 Google reviews we collected
4.9of 5
5 stars77996%
4 stars111%
3 stars40%
2 stars10%
1 star152%
Praise vs complaints
Phrases our text analysis found in 741 written reviews
98%praise
Praise1,39098%
Complaints332%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price1743%
Reasonable2050%
Overpriced13%
Not sure25%
$1.2k+49% vs typical furniture delivery
Middle half of what 32 customers paid ($656–$2.5k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude44631%
Speed & response36826%
Quality & results27219%
Would recommend23416%
Price & value604%
Communication232%
Honesty & trust201%
What customers talk about
We read 741 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew arrived on time and performed with the highest professional standard for the duration of the move.”
“The back office was also extremely unprofessional and insulted.”
“Great guys moved everything very fast and efficiently”
“They showed up late and quit within a few hours.”
“Laz, Isaiah and Sid were fantastic - super helpful and got the job done quick!”
“They damaged property during move-in and when confronted with a problem they shifted blame and wasted our time.”
“I recommend them and will call them again when I need to move.”
“Never again smh the owner did not send his best crew.”
“Very accommodating, competitive pricing, and Lazarus and his team were professional and quick.”
“That is ridiculous over priced.”
“Love the great communication via text before and after.”
“Great to work with-we went over all instructions up front and they clarified appropriately on a couple things.”
People customers mention
Movers137 reviews
Kevin52 reviews
Steve48 reviews
George47 reviews
Anthony44 reviews
Rick36 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Trailblazer Moving - San Antonio Moving Company for 8 kinds of job. Pick one to see what they paid and said.
KKatherine7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Angel was awesome! The entire moving experience was great. This crew went above and beyond to safely move our possessions. We had been in our home for 23 years and were downsizing.
Paid $5,000+Reasonable priceLocal moving
MMadelyn11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★
The staff was kind and they did their job which I’m appreciative of. My only complaint was the vague times they would give me and then proceed to show up 30min to an hour late on the latest time given. I was told there would be multiple packers packing our home and only one person packed my entire house. He did a…
Paid $1,400–1,600Reasonable priceLocal moving
KKentLocal Guide · 122 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Trailblazer Moving did a job for me a week ago. The crew arrived on time and performed with the highest professional standard for the duration of the move. After a week, no broken items, no damage. Couldn't be happier with the services provided.
Paid $2,000+Reasonable price
WWendy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
They were very efficient, courteous, went above and beyond! I really appreciate them!
Paid $1,200–1,400Reasonable priceService not listed
SSteve3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
On-time, professional and fast. Nothing broken or scratched. Can't recommend them enough.
Paid $1,800–2,000Great priceService not listed
Llarry3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
These guys are the best movers in SATX at this moment I have never felt like my stuff was so safe. Weirdly enough the driver LARRY just like my name was very concerned about my things and I could hear him telling his guys to treat my stuff as if it was their own. They surely did and my move went fantastic!!!!!!…
This is the best San Antonio moving company! They take pride in what they do and provide a stress free service. Their website is also top notch. Couldn't recommend them enough!
Price assessment: Great price
Services: Business & corporate-related moving
H
hector sanchez3 reviewsiTotal number of Google reviews hector has written across all businesses on Google Maps, not just this one.
Angel was awesome! The entire moving experience was great. This crew went above and beyond to safely move our possessions. We had been in our home for 23 years and were downsizing.
Price assessment: Reasonable price
Price: $5,000+
Services: Local moving
Response from the owner · 3 months ago
Katherine, thank you very much for trusting us with your belongings after 23 years in your home. We hope you enjoy the new chapter in your new house.
D
David Nobles14 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Incredible team did my moving, packed up my whole apartment and fit it in a 15 footer U-haul. They worked magic, and took care of my belongings. Definitely recommend
Response from the owner · 3 months ago
Thank you for the kind words! We appreciate your trust in us to handle the move.
M
Madelyn Warner11 reviewsiTotal number of Google reviews Madelyn has written across all businesses on Google Maps, not just this one.
The staff was kind and they did their job which I’m appreciative of. My only complaint was the vague times they would give me and then proceed to show up 30min to an hour late on the latest time given. I was told there would be multiple packers packing our home and only one person packed my entire house. He did a fabulous job I just felt bad for him. With a toddler it was tricky being home for hours without your things while they packed/ loaded. Other than that everyone was nice and again I’m grateful I didn’t have to pack or unload my things.
Price assessment: Reasonable price
Price: $1,400–1,600
Services: Local moving
Response from the owner · 3 months ago
Madelyn, we appreciate the review and have looked into to the coordination here. We strive to be on time for our moves and get the job done.
R
Robert Schuler3 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.