Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers rate Travelex International five stars based on forty-five reviews, citing personalized itinerary planning, seamless coordination of transportation and accommodations, and responsive communication during travel disruptions. Customers frequently highlight the agency's ability to handle complex multi-city trips and last-minute changes with professional efficiency. No recurring criticisms appear in the provided excerpts, as all available feedback is positive.
Data from Google, last updated November 12, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
45 Google reviews we collected
Phrases our text analysis found in 44 written reviews
How often each topic comes up in the written reviews
We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend using her expertise for your next vacation!”
“The trip was great and we appreciated her expertise.”
“Outstanding Service from Travelex International & Marie Hodges!”
“Despite being bombarded with requests, Marie was always patient, kind, responsive, and incredibly easy to work with.”
“She listened to everything we wanted and created the trip of a lifetime tailored to our requests and interests.”
“It was definitely worth it to have her put everything together for us.”
“We trust her to do right by us.”
praise complaint · found by our text analysis, Google review wording unchanged.
We were delighted with our experience working with Kim Kelly on a complicated trip to Europe. She was very resourceful in helping us plan the itinerary and obtain tickets to classical music venues in three different cities. The trip was great and we appreciated her expertise.
Lisa T is my go to person to book all my vacations She listens and understands financial budget. She completely understands family values and goals on vacation. This is my third trip with Lisa and she continues to supersede my expectations. She just planned our Spain vacation and I told her this is for my daughter.…
Just went to Africa with Lisa. Most Amazing trip I’ve ever had all thanks to Lisa. She planned everything and it was effortless. We’ve been traveling with them for a while, but I simply Adore Lisa. There wasn’t a day I woke up and thought this is the best day ever only need to wake up again and say this is the best…
We used Lisa with TravelEx to plan our 25th wedding anniversary trip to Greece and Turkey. We had an amazing time and the trip was all we had wanted. Lisa took the time to know what we were looking for and planned our trip accordingly. She also made sure each of our accommodation knew it was our anniversary and the…
Lisa Torgerson did an amazing job planning the perfect honeymoon! She listened to everything we wanted and created the trip of a lifetime tailored to our requests and interests. Would highly recommend!
Our hotel transportation bus caused us to miss our flight. It was a Saturday afternoon. I texted Elly. She immediately responded, contacted the airline and arranged the next flight back home for my mother and me. Thank you Elly.
5.0 ★★★★★ 45 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We were delighted with our experience working with Kim Kelly on a complicated trip to Europe. She was very resourceful in helping us plan the itinerary and obtain tickets to classical music venues in three different cities. The trip was great and we appreciated her expertise.
Outstanding company!! Marie is the best!! I recommend her to anyone!
Outstanding Service from Travelex International & Marie Hodges! The Mission of Cor Jesu had the pleasure of working with Marie Hodges of Travelex International to arrange airline reservations for all of our pilgrims traveling to Montreal, Canada. Marie was absolutely wonderful to work with! Our group had many questions and several last-minute changes, including adding MileagePlus and TSA information to individual reservations. Despite being bombarded with requests, Marie was always patient, kind, responsive, and incredibly easy to work with. She handled everything with professionalism and made the entire process so much easier for us. We are extremely grateful for all of Marie's help and dedication in making sure our pilgrims' travel arrangements were taken care of. We would wholeheartedly recommend Marie and Travelex International and would be happy to work with her again in the future! Thank you, Marie, for making a complicated process feel so simple!
Lisa is absolutely the BEST
Lisa T is my go to person to book all my vacations She listens and understands financial budget. She completely understands family values and goals on vacation. This is my third trip with Lisa and she continues to supersede my expectations. She just planned our Spain vacation and I told her this is for my daughter. She took so much interest on understanding what my daughter wanted to see in Spain. She booked everything to perfection and took care of EVERYTHING. She booked perfect hotels in perfect locations and shows and excursions. I can’t wait to book my next trip with Lisa. She is part of our family and we love how she loves my family. Thank you Lisa for everything as always.
Just went to Africa with Lisa. Most Amazing trip I’ve ever had all thanks to Lisa. She planned everything and it was effortless. We’ve been traveling with them for a while, but I simply Adore Lisa. There wasn’t a day I woke up and thought this is the best day ever only need to wake up again and say this is the best day ever. What a wonderful guide our trip. Thank you so much I’ll never forget it
I love their approach!
We used Lisa with TravelEx to plan our 25th wedding anniversary trip to Greece and Turkey. We had an amazing time and the trip was all we had wanted. Lisa took the time to know what we were looking for and planned our trip accordingly. She also made sure each of our accommodation knew it was our anniversary and the hotels had a special treat complimentary treat for us. We highly recommend Lisa and TravelEx.
Lisa Torgerson did an amazing job planning the perfect honeymoon! She listened to everything we wanted and created the trip of a lifetime tailored to our requests and interests. Would highly recommend!
Our hotel transportation bus caused us to miss our flight. It was a Saturday afternoon. I texted Elly. She immediately responded, contacted the airline and arranged the next flight back home for my mother and me. Thank you Elly.
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
