Experts Reviews · Company report
Tree Care Enterprises logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%98+13.9Replies to reviews 7%32+2.3Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Tree Care Enterprises

Rockford, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 74 tree removal services · 4.9★ from 393 Google reviews

Report card

Percentile vs other tree removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tree Care Enterprises is better than 93% of tree removal services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tree Care Enterprises is better than 91% of tree removal services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tree Care Enterprises is better than 95% of tree removal services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tree Care Enterprises is better than 98% of tree removal services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tree Care Enterprises is better than 100% of tree removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tree Care Enterprises is better than 32% of tree removal services.D
32

Reviews for your job

Customers hired Tree Care Enterprises for 5 kinds of job.

Tree Care Enterprises for tree trimming & pruning

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Jobs reviewedHow many Google reviews are tagged with this job.69
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 69 Google reviews tagged “Tree trimming & pruning” · showing 20

LashawnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★

So, the owner comes back out to see the destruction of my tree. I'll leave his name out for now, but he admits to them doing a poor job, and being too aggressive with the cuts, and now won't even give us the insurance information. I let him know I was recording the whole meeting, but wouldn't show his face...I'm…

Customer photo from Lashawn's reviewCustomer photo from Lashawn's reviewCustomer photo from Lashawn's review
Tree trimming & pruning
LashawnLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

You know it's illegal to remove honest reviews from your website..I would be careful as, I am documenting every time it's remived...I cried every night since this nightmare occurred. The worse place to do business with, that lies to get out of taking responsibility...how dare you lie on my husband saying he directed…

Tree trimming & pruning
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Truly a professional outfit. The removed two large shrubs and a couple of large tree trunks. Quick and neat work. Ground out the stumps. Looks great.

Reasonable priceTree stump grindingTree trimming & pruning
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great, professional company that provides top notch service.

Reasonable priceCabling & bracingTree trimming & pruning
Frank6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Attention to detail is second to none and Great customer service !

Great priceTree trimming & pruningService not listed
Anne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have 2 very large trees on our backyard. A couple other companies told me they would need to take down my fence and bring in machines. Not Tree Care!! They came in and did a fantastic job- my trees look great and they made sure to clean up everything! Highly recommend!

Tree trimming & pruning
Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Effective, professional work at reasonable prices. I will use them regularly

Reasonable priceTree trimming & pruning
Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent work, did a great job well run crew they removed a 80’ dead pine that was two feet from our home and three other dead ash trees . Great job thank you.

Great priceTree stump removalTree trimming & pruning
Marie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I needed to have a Japanese Maple tree trimmed. Tree care was quick to give an estimate and to schedule a date to provide the service. The crew did excellent work and they tree looks fantastic! Thank you!

Tree trimming & pruning
mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have used Tree Care for over 10 years. They have always done a very professional job. They get in when scheduled, work quickly until job is done including clean up. I feel they are the best in this area and are always competitively priced.

Reasonable priceTree stump removalTree trimming & pruningTree removal
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great job. Trees look great. Workers were friendly and did a great job cleaning up. Even pointed out a problem I didn't know I had.

Reasonable priceTree trimming & pruning
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We have used Tree Care for a number of years. They just finished a very large project on our property. As always, the work was very professional and all members of the crew were great!!

Tree stump removalTree trimming & pruningTree removal
19553 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

More knowledgeable than any other tree service

Great priceTree trimming & pruningTree removal
Chrissy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great price, great work and a great team to work with! Highly recommend!

Great priceTree stump removalTree trimming & pruningTree removal
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I've used Tree Care Enterprises for over a decade for both commercial and residential tree service. They are absolutely great to work with. Superior customer service, knowledgeable, and thorough in all aspects. Communication is excellent before, during and after the job is complete. I have recommended to family…

Reasonable priceTree stump removalTree trimming & pruningTree removal
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

As always, Tree Care was responsive, professional and reasonably priced. This year I am planning to expand my dealings with them by contracting them for lawn care services. Great business (and people) to do business with!

Reasonable priceTree trimming & pruning
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Did a great job on the trees. Was disappointed though when they didn't put down plywood before driving the truck onto the lawn. Will continue to use Tree Care, but will keep watch of process.

Reasonable priceTree trimming & pruning
Jerry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tree Care can be counted to finish the job professionally and excellently!

Reasonable priceTree trimming & pruning
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I called Tree Care Enterprises, they called me back within the hour, came out the same day and gave me a quote. They came back out within a week and removed a tree and trimmed back other trees on the property. I will definitely use them again.

Reasonable priceTree trimming & pruningTree removal
EricaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great work and the best price around! We have a ginormous tree and they did an awesome job cleaning it up. We will definitely use them again!

Great priceTree trimming & pruning

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 67%Overpriced 1%Not sure 2%

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