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Tree Care Incorporated

Tree service · Sacramento, CA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%90+21.8Value 14%92+13Replies to reviews 7%84+5.9Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 57 mulching servicesPosition by Experts Score among all companies we track in this category. · better than 64%
4.9 ★★★★★ 162 Google reviews · 23 photos
98%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
Oct 2026latest review

Tree Care Incorporated at a glance

Google reviewers rate Tree Care Incorporated 4.9 out of 5 based on 162 reviews, with the owner replying to 93% of them. Customers frequently cite punctuality, professional communication, and thorough cleanup after services like tree removal, pruning, and stump grinding. Many note long-term relationships and careful handling of property. One lower-rated review criticized the company for not providing a complete list of services performed on their home.

  • Google rating: 4.9 out of 5 from 162 reviews (98% five-star).
  • Reviews on this page: 162 Google reviews (138 with written comments, 4 with photos).
  • Owner responses: the business replied to 93% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Mulching Service serving Sacramento, California.

Data from Google, last updated October 29, 2026.

Score profile vs other mulching services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction95Reliability90Craft & service99Value92Momentum100Replies to reviews84Satisfaction: 95 (median 88)Reliability: 90 (median 83)Craft & service: 99 (median 96)Value: 92 (median 100)Momentum: 100 (median 100)Replies to reviews: 84 (median 79)
Tree Care IncorporatedMulching Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tree Care Incorporated: 95/100 on this factor. Category median: 88.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tree Care Incorporated: 90/100 on this factor. Category median: 83.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tree Care Incorporated: 99/100 on this factor. Category median: 96.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tree Care Incorporated: 92/100 on this factor. Category median: 100.A
92
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tree Care Incorporated: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tree Care Incorporated: 84/100 on this factor. Category median: 79.A
84

Bar = this company · dark tick = category median.

Star ratings

162 Google reviews we collected

  • 5 stars15898%
  • 4 stars11%
  • 3 stars21%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 138 written reviews

  • Praise234100%
  • Complaints10%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price725%
  • Reasonable2071%
  • Overpriced14%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6829%
  • Speed & response5021%
  • Quality & results4921%
  • Would recommend2812%
  • Price & value2410%
  • Communication104%
  • Honesty & trust63%

What customers talk about

We read 138 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Everyone is friendly, professional and leave the work site exceptionally clean!”
  • “Protected my windows, arrived on time, cleaned up the debris on sidewalk.”
  • “Had a large tree removed-they did an outstanding job!”
  • “We’ll be using them again and highly recommend them”
  • “Fair prices, good communication and timely service.”
  • “They were on time, communicated what needs to be done and cleaned up after.”
  • “Some of the best, most trustworthy and genuine professionals I have ever had the privilege of working with.”

People customers mention

  • Roel 4 reviews
  • Oak 3 reviews
  • Bill 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Tree Care Incorporated for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Some of the best, most trustworthy and genuine professionals I have ever had the privilege of working with. Great group of people from the office staff to the crews onsite.

James15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Had a large tree removed-they did an outstanding job! Very careful with my property and other bushes and plants. Wonderful to work with. Would give them 5 stars!!

Reasonable priceTree removal
Maggie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We’ve had our 80+ year old oak tree trimmed by Tree Care for several years. They always do an excellent job! Everyone is friendly, professional and leave the work site exceptionally clean!

Reasonable priceTree trimming & pruning
cherie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I’ve used their service multiple times and each one has been great. Prices are as I expected, they’re reliable and really , really helpful. Bill gave me one suggestion that transformed my yard into something special. And Nico…..he listens and collaborates on everything before doing anything and checks in along the…

Reasonable priceTree trimming & pruningTree plantingTree transplanting
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

I have relied on Tree Care's many services for over 20 years. Extremely reliable, professional, and careful when removing challenging trees or limbs around my property. Protecting and maintaining the large oak trees around our property is extremely important to us. Tree Care has always provided professional advice…

+ Responsiveness+ Punctuality+ Quality
C.J.Local Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have used Tree Care for over 35 years to care for our oaks, maples, and dogwoods. The have planted a few, fertilized them every year, and have done outstanding pruning when needed. After all these years, Willie Carroll is passing the torch to Roel and crew, and they did a great job with our most recent pruning,…

Great priceTree trimming & pruning

Photos

Customer reviews

4.9 ★★★★★ 162 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Robert Bornick3 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Some of the best, most trustworthy and genuine professionals I have ever had the privilege of working with. Great group of people from the office staff to the crews onsite.

James Bushik15 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a large tree removed-they did an outstanding job! Very careful with my property and other bushes and plants. Wonderful to work with. Would give them 5 stars!!

  • Price assessment: Reasonable price
  • Services: Tree removal
Response from the owner · 2 weeks ago

Thank you for the wonderful review! We’re so glad the removal went smoothly and that your yard and plants came through without a scratch. It was great working with you, and we hope to see you again for any future tree care needs.

Maggie Frisch2 reviewsTotal number of Google reviews Maggie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve had our 80+ year old oak tree trimmed by Tree Care for several years. They always do an excellent job! Everyone is friendly, professional and leave the work site exceptionally clean!

  • Price assessment: Reasonable price
  • Services: Tree trimming & pruning
Response from the owner · 2 weeks ago

Hi Maggie, thank you so much for the 5-star review! We love helping care for your magnificent 80+ year-old oak tree over the years. We appreciate your continued trust in our team and look forward to working with you again!

cherie coddington5 reviewsTotal number of Google reviews cherie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve used their service multiple times and each one has been great. Prices are as I expected, they’re reliable and really , really helpful. Bill gave me one suggestion that transformed my yard into something special. And Nico…..he listens and collaborates on everything before doing anything and checks in along the way to make sure I’m satisfied. This is my company

  • Price assessment: Reasonable price
  • Services: Tree trimming & pruning, Tree planting, Tree transplanting
Response from the owner · 3 weeks ago

Thank you for this kind review and for coming back to us time after time! We'll make sure Bill and Nico see your words. They both care a lot about getting things right for you, and we're so glad your yard feels special now.

Bill Yeates3 reviewsTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have relied on Tree Care's many services for over 20 years. Extremely reliable, professional, and careful when removing challenging trees or limbs around my property. Protecting and maintaining the large oak trees around our property is extremely important to us. Tree Care has always provided professional advice and services that have kept our beautiful oaks very healthy.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 3 years ago

Thank you for your wonderful review and for trusting Tree Care Incorporated for 20+ years. We're thrilled to know our work preserving your oak trees has met your expectations. Your satisfaction fuels our commitment to excellent service. Looking forward to serving you in the future.

C.J. SmithLocal Guide · 9 reviewsTotal number of Google reviews C.J. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have used Tree Care for over 35 years to care for our oaks, maples, and dogwoods. The have planted a few, fertilized them every year, and have done outstanding pruning when needed. After all these years, Willie Carroll is passing the torch to Roel and crew, and they did a great job with our most recent pruning, plus hanging our bird feeder so the squirrels can’t get to it. We are pleased to know Tree Care will continue to be great!

  • Price assessment: Great price
  • Services: Tree trimming & pruning
Response from the owner · a month ago

Thank you so much for the 5-star review and for trusting Tree Care Incorporated with your oaks, maples, and dogwoods for over 35 years! Willie built an incredible foundation, and Roel and the new ownership are honored to carry the torch forward and deliver the same quality care you’ve relied on—bird feeder setups included. We truly appreciate your loyalty and look forward to continuing to serve you for many years to come!

Ann Galindo2 reviewsTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent job stump grinding in a tight area next to fence. Protected my windows, arrived on time, cleaned up the debris on sidewalk. Highly recommend

  • Price assessment: Great price
  • Services: Tree stump grinding
Response from the owner · a month ago

Hi Ann, Thank you for leaving a review! Stump grinding in tght spaces next to fences and near windows definitely require extra care, We're pleased to know our team delivered prompt, detailed service and left the property clean and with no damage. Thanks for choosing Tree Care Incorporated!

laura stubblefieldLocal Guide · 16 reviewsTotal number of Google reviews laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing. Professional. Talented. Our native heritage oaks look wonderful. No mess left behind. Highly recommend

  • Price assessment: Great price
  • Services: Cabling & bracing, Tree trimming & pruning
Response from the owner · a month ago

Thank you so much for the 5-star review, Laura! We loved working on your native heritage oaks. Caring for mature, native trees is something our crew takes great pride in, and we always aim to leave every property spotless. We appreciate your recommendation and look forward to working with you again in the future!

Mary Clarke Ver Hoef1 reviewTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

did a great artistic job

  • Price assessment: Reasonable price
  • Services: Tree trimming & pruning
Response from the owner · a month ago

We are grateful for your kind words, Mary. Knowing our team delivered great work means a lot to us.

Mary Helen Fitch7 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent work by Tree Care. We have had large trees & large shrubs removed successfully by them. They also have treated our 11 Redwoods to maintain good tree health! When we need “tree care” done on our property, we call Tree Care!

  • Price assessment: Reasonable price
  • Services: Tree trimming & pruning
Response from the owner · 2 years ago

Thank you for the excellent review! We're thrilled to have successfully handled your tree and shrub removals, and it's our pleasure to care for your 11 Redwoods. We're proud to be your trusted choice for all your tree care needs!

Tree Care Incorporated on Google Maps →

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