Tree service · Knightdale, NC · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 55 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 80%
5.0★★★★★258 Google reviews · 24 photos
100%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Tree M Removal, LLC five stars based on 258 reviews, noting the owner responds to all feedback. Customers describe services including tree removal, trimming, and stump grinding, highlighting punctuality, efficient communication, and fair pricing. Recurring themes emphasize professional conduct, skilled execution, and thorough cleanup that leaves properties spotless. No common criticisms appear in the provided excerpts, which consistently report positive experiences with the crew's attention to detail and responsiveness.
Google rating: 5.0 out of 5 from 258 reviews (100% five-star).
Reviews on this page: 258 Google reviews (246 with written comments, 45 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 25, 2026.
Service: Tree Removal Service serving Knightdale, North Carolina.
Data from Google, last updated October 26, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Tree M Removal, LLCTree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tree M Removal, LLC: 98/100 on this factor. Category median: 95.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tree M Removal, LLC: 96/100 on this factor. Category median: 94.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tree M Removal, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tree M Removal, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
258 Google reviews we collected
5.0of 5
5 stars257100%
4 stars00%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 246 written reviews
99%praise
Praise67899%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price5761%
Reasonable3739%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results14421%
Speed & response12819%
Would recommend12418%
Staff & attitude12218%
Price & value11917%
Communication304%
Honesty & trust152%
What customers talk about
We read 246 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The guys showed up on time and did a wonderful job.”
“The team arrived on time, worked very efficiently, and finished even earlier than expected.”
“I would highly recommend this company to anyone that needs tree work done.”
“Can't recommend these guys enough!”
“Johnny owns and operates a very professional tree removal / trimming business.”
“Replied quickly to quote inquiry, was punctual for meeting, arrived on agreed date and time, great price and quick work.”
“John Mart came out for the on-site estimate, walked the property with me, and explained exactly what needed to be done.”
“It’s clear that they take pride in what they do and genuinely care about their customers.”
People customers mention
Jhony19 reviews
Johnny12 reviews
Johny5 reviews
Martinez5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Tree M Removal, LLC for 4 kinds of job. Pick one to see what they paid and said.
Lou3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 20 hours ago★★★★★
Johnny owns and operates a very professional tree removal / trimming business. Johnny came out and discussed with us the work we needed to have done. When his crew came out to perform the work, they did exactly what we had talked about with Johnny. Upon completion of the job our property was left spotless, a job…
Great priceTree trimming & pruning
KevinLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
We just had Tree M Removal out to remove an unsafe limb from one of our trees. They were.....
* efficient
* prompt & on time
* very reasonably priced
* skilled - did a great job
* an absolutely terrific crew
I would highly recommend to anyone!
Great priceService not listed
Linda13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
The guys showed up on time and did a wonderful job. There was no doubt they new what they were doing. For me they did tree trimming and did a wonderful job cleaning up! I would highly recommend them.
Reasonable price
Yida7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We had a great experience with their tree trimming and removal service! The team arrived on time, worked very efficiently, and finished even earlier than expected. They went above and beyond what we initially discussed with the trimming to achieve the best overall result, making sure no branches were hanging over…
Kay10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Cut down a 25 ft evergreen, removed all the debris and ground the stump. The team was on time, very efficient and did an excellent job cleaning up all of the debris. They took extra steps to protect the house and cars not only from the tree limbs but also from any flying debris that resulted from the trump grinding. We would definitely hire them again.
Great priceTree stump grindingTree trimming & pruning
Kay2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
These guys were very good and did exactly what was asked for and showed up exactly when they told me they would. Trees cut, stumps grind, and total clean up. Highly recommend.
Great priceTree stump grindingTree trimming & pruning
Johnny owns and operates a very professional tree removal / trimming business. Johnny came out and discussed with us the work we needed to have done. When his crew came out to perform the work, they did exactly what we had talked about with Johnny. Upon completion of the job our property was left spotless, a job well done! I would highly recommend this company to anyone that needs tree work done.
Price assessment: Great price
Services: Tree trimming & pruning
Correy Hammond7 reviewsiTotal number of Google reviews Correy has written across all businesses on Google Maps, not just this one.
We just had Tree M Removal out to remove an unsafe limb from one of our trees. They were.....
* efficient
* prompt & on time
* very reasonably priced
* skilled - did a great job
* an absolutely terrific crew
I would highly recommend to anyone!
Price assessment: Great price
Services: Service not listed
Response from the owner · 4 days ago
We really appreciate your comment Kevin thank you so much!
Jon HarrisLocal Guide · 32 reviewsiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
The guys showed up on time and did a wonderful job. There was no doubt they new what they were doing. For me they did tree trimming and did a wonderful job cleaning up! I would highly recommend them.
Price assessment: Reasonable price
Response from the owner · 6 days ago
Thank you so much Linda we really appreciate it!
Yida Zhang7 reviewsiTotal number of Google reviews Yida has written across all businesses on Google Maps, not just this one.
We had a great experience with their tree trimming and removal service! The team arrived on time, worked very efficiently, and finished even earlier than expected. They went above and beyond what we initially discussed with the trimming to achieve the best overall result, making sure no branches were hanging over the roof. They also did an excellent job cleaning up afterward, leaving our backyard in its original condition—or even better! Very professional, efficient, and thorough. Highly recommend!
Price assessment: Reasonable price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 6 days ago
Thank you very much for share your thoughts with us, we appreciate it so much!
Kay Womble10 reviewsiTotal number of Google reviews Kay has written across all businesses on Google Maps, not just this one.
Cut down a 25 ft evergreen, removed all the debris and ground the stump. The team was on time, very efficient and did an excellent job cleaning up all of the debris. They took extra steps to protect the house and cars not only from the tree limbs but also from any flying debris that resulted from the trump grinding. We would definitely hire them again.
Price assessment: Great price
Services: Tree stump grinding, Tree trimming & pruning
Response from the owner · 6 days ago
Thank you so much for your trust on us!
Kay Beard2 reviewsiTotal number of Google reviews Kay has written across all businesses on Google Maps, not just this one.
These guys were very good and did exactly what was asked for and showed up exactly when they told me they would. Trees cut, stumps grind, and total clean up. Highly recommend.
Price assessment: Great price
Services: Tree stump grinding, Tree trimming & pruning
Response from the owner · 3 weeks ago
Thank you so much Kay, we really appreciate it!
Celeste Boyd4 reviewsiTotal number of Google reviews Celeste has written across all businesses on Google Maps, not just this one.
Wonderful experience. Replied quickly to quote inquiry, was punctual for meeting, arrived on agreed date and time, great price and quick work. No negatives, would definitely recommend.
Price assessment: Great price
Services: Tree stump grinding, Tree removal
Response from the owner · 3 weeks ago
We appraciate your comment, thank you so much!
Vernon Ratliff2 reviewsiTotal number of Google reviews Vernon has written across all businesses on Google Maps, not just this one.
