Tree service · Palm Beach Gardens, FL · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#57 of 108 tree servicesiPosition by Experts Score among all companies we track in this category. · better than 48%
5.0★★★★★292 Google reviews · 22 photos
99%five-star reviews
4.84★last 12 monthsiAverage stars on reviews from the last 12 months only.
4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Tree Service Inc. five stars based on 292 reviews, with the owner responding to 99 percent of them. Customers frequently praise the company’s punctuality, professional communication, fair pricing, and thorough cleanup after services like tree removal, pruning, and trimming. However, low-star reviews note instances where initial quotes were renegotiated upon arrival or where estimates were provided over the phone without an on-site property inspection.
Google rating: 5.0 out of 5 from 292 reviews (99% five-star).
Reviews on this page: 292 Google reviews (256 with written comments, 48 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 14, 2026.
Service: Tree Service serving Palm Beach Gardens, Florida.
Data from Google, last updated November 2, 2026.
Score profile vs other tree services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Tree Service Inc.Tree Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tree Service Inc.: 93/100 on this factor. Category median: 93.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tree Service Inc.: 84/100 on this factor. Category median: 91.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tree Service Inc.: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tree Service Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tree Service Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tree Service Inc.: 85/100 on this factor. Category median: 75.A
85
Bar = this company · dark tick = category median.
Star ratings
292 Google reviews we collected
5.0of 5
5 stars28899%
4 stars10%
3 stars10%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 256 written reviews
99%praise
Praise59699%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
92%fair
Great price650%
Reasonable542%
Overpriced18%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude13222%
Speed & response11920%
Would recommend11119%
Quality & results11018%
Price & value8614%
Communication224%
Honesty & trust193%
What customers talk about
We read 256 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had a big issue, and your team stepped in with professionalism, speed, and real care.”
“The crew was professional, punctual, and worked efficiently from start to finish.”
“If you’re looking for a reliable, hardworking team that takes pride in their work, I highly recommend them!”
“They did a great job advising me on what was necessary to ensure the palm trees would not damage my property.”
“Outstanding service, fast and very reasonably priced!”
“Owner gave a price after reviewing pictures, then arrived and attempted to renegotiate the price.”
“Kept me informed on the process and have helpful suggestions.”
“Owner and team goes out of there way to help and are truly honest people”
People customers mention
Carlos29 reviews
Chris7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Tree Service Inc. for 7 kinds of job. Pick one to see what they paid and said.
RRichard4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
Owner gave a price after reviewing pictures, then arrived and attempted to renegotiate the price. He claimed that I misrepresented the palm height even after receiving pictures that clearly showed the height. He would not honor his quote and I told him to leave. Changing a deal just before work is to be done is not honorable.
OverpricedTree trimming & pruningTree removal
MManuel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
“I want to thank you for the incredible help you gave us. We had a big issue, and your team stepped in with professionalism, speed, and real care.” “You didn’t just solve the problem, you made us feel supported every step of the way. Truly great service - we appreciate you.”
Great priceTree stump grindingTree stump removalTree trimming & pruning
DDebbie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We have had Chris and his crew out a few times and have been very happy with their professional service. They are always on time and very knowledgeable. This is our third year using the service.
AAMLocal Guide · 106 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I recently had Tree Service Inc. prune many of the palm trees on my property, including those near and overhanging my home and screened-in pool patio. They did a great job advising me on what was necessary to ensure the palm trees would not damage my property. They did not damage anything even though they removed…
Great priceTree trimming & pruning
Ddianna3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Excellent customer service. Reasonably priced. Kept me informed on the process and have helpful suggestions. The job itself was perfect.
Reasonable price
NNeal4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had a very large dead tree removed. Prompt and excellent job. Would recommend this company!
Owner gave a price after reviewing pictures, then arrived and attempted to renegotiate the price. He claimed that I misrepresented the palm height even after receiving pictures that clearly showed the height. He would not honor his quote and I told him to leave. Changing a deal just before work is to be done is not honorable.
Price assessment: Overpriced
Services: Tree trimming & pruning, Tree removal
M
Manuel Carralero1 reviewiTotal number of Google reviews Manuel has written across all businesses on Google Maps, not just this one.
“I want to thank you for the incredible help you gave us. We had a big issue, and your team stepped in with professionalism, speed, and real care.” “You didn’t just solve the problem, you made us feel supported every step of the way. Truly great service - we appreciate you.”
Price assessment: Great price
Services: Tree stump grinding, Tree stump removal, Tree trimming & pruning, Tree transplanting, Tree removal, Service not listed
D
Debbie Desorcy5 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
We have had Chris and his crew out a few times and have been very happy with their professional service. They are always on time and very knowledgeable. This is our third year using the service.
Price assessment: Reasonable price
Services: Tree stump removal, Tree trimming & pruning
A
AM LLocal Guide · 106 reviewsiTotal number of Google reviews AM has written across all businesses on Google Maps, not just this one.
I recently had Tree Service Inc. prune many of the palm trees on my property, including those near and overhanging my home and screened-in pool patio. They did a great job advising me on what was necessary to ensure the palm trees would not damage my property. They did not damage anything even though they removed and/or pruned some palm trees near my house and pool patio. I highly recommend them. They are a full service tree company, and the owner and others in the company have certified expertise in tree care.
Price assessment: Great price
Services: Tree trimming & pruning
Response from the owner · 2 months ago
😱🙏👍 thank you!
D
dianna mendez3 reviewsiTotal number of Google reviews dianna has written across all businesses on Google Maps, not just this one.
I couldn’t be happier with the job! The crew was professional, punctual, and worked efficiently from start to finish. They trimmed the trees beautifully, paying close attention to detail and making sure everything looked great. What really impressed me was how clean they left the property—they cleaned up every branch and leaf, and it looked even better than before they arrived. If you’re looking for a reliable, hardworking team that takes pride in their work, I highly recommend them!
Services: Tree stump grinding, Tree stump removal, Tree trimming & pruning
Response from the owner · 2 months ago
Thank you! 🙏😊🌳
R
Roxann De Armas2 reviewsiTotal number of Google reviews Roxann has written across all businesses on Google Maps, not just this one.
Thought my beloved tree was a goner, but Tree Service Inc diagnosed the issue and saved it from removal! Their expert care brought it back to full health. Professional, knowledgeable, and honest. Highly recommend!
